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Product Marketing Manager


Our co-founders started Zip in 2020 to address this seemingly intractable problem with a purpose-built platform that provides a simple, consumer-grade user experience. Within just a few short years, Zip created the procurement orchestration category and developed the leading solution in this $50B+ TAM space. Today, leading companies like Instacart, Anthropic, Sephora, Discover, Reddit, and Lyft rely on Zip to manage billions of dollars in spend.

We're a fast-growing team that helped scale category-defining companies like Airbnb, Meta, Salesforce, Databricks, Ramp, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!

Your Role

We are looking for a Product Marketing Manager who will be responsible for managing the go-to-market strategy, positioning, and sales enablement programs for Zip’s core offerings. The ideal candidate for this position is a product marketing champion with exceptional communication abilities, creative flair, and strong analytical skills. You’re someone who can both build and execute, operate without a set playbook, and thrive in a fast-paced environment.

As a strategic cross-functional partner, you’ll drive alignment across our go-to-market, product, design, and engineering teams and engage in meaningful research with customers and the broader market. Example initiatives include spearheading product launches of innovative procurement and intake capabilities, creating tools to enhance sales effectiveness in new segments, interacting with analysts and trade press, and delivering presentations to customers, partners, and internal audiences.

Please note, we are looking for someone who will be able to come into our downtown San Francisco office on a hybrid basis (2 - 3 days / week).

You Will

  • Collaborate with product management and key executives to define the vision, strategy, and roadmap for Zip’s portfolio of products

  • Develop narratives and value propositions to effectively target buyers, analysts, press, internal teams, and partners

  • Partner with internal teams to create compelling content (one-pagers, sales pitches, webinar presentations, blogs, webpages, whitepapers, customer stories, etc.) that generate pipeline and accelerate sales

  • Deeply understand the competitive landscape and analyze competitors to identify strengths, weaknesses, opportunities, and threats

  • Collaborate with sales teams to build enablement programs, sales plays, and other critical materials that differentiate our solution

  • Monitor and analyze key performance indicators (KPIs) to measure the effectiveness of product marketing initiatives and identify areas for improvement

  • Identify new market opportunities and inform go-to-market strategies by gathering customer feedback, researching market trends, and understanding the regulatory landscape

Qualifications

  • 5+ years of product marketing experience in a fast-paced B2B SaaS company

  • Mastery of foundational product marketing skills (messaging & positioning, go-to-market strategy, audience segmentation, sales enablement, content creation, market research, etc.)

  • Proven track record of building and maintaining strong relationships with product management and other cross-functional teams

  • Excellent communication, storytelling, and presentation skills (written, verbal, and visual)

  • Experience extracting insights from data, articulating findings, and influencing stakeholders on strategic proposals

  • Strong project management skills in order to plan and execute multiple projects simultaneously

  • An ability to work both independently and collaboratively

  • Bachelor's degree or higher in a related field of study

Nice to Haves

  • Experience and/or domain knowledge in the B2B procurement, finance, or workflow management space

  • Deep understanding of the enterprise technology sales motion and end-to-end customer lifecycle

  • Master’s degree or MBA

The salary range for this role is $130,000 - $160,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.

Perks & Benefits

At Zip, we’re committed to providing our employees with everything they need to do their best work.

  • 📈  Start-up equity

  • 🦷  Full health, vision & dental coverage

  • 🍽️  Catered lunches & dinners for SF employees

  • 🚍  Commuter benefit

  • 🚠  Team building events & happy hours

  • 🌴  Flexible PTO

  • 💻  Apple equipment plus home office budget

  • 💸  401k plan

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Average salary estimate

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What You Should Know About Product Marketing Manager, Zip

Are you passionate about product marketing and ready to make a significant impact? Zip, a rapidly growing tech company in San Francisco, is on the lookout for a talented Product Marketing Manager! Since our inception in 2020, we have been redefining the procurement orchestration category, and we're proud to support well-known brands like Instacart, Sephora, and Reddit in managing their expenditures. This role is all about steering our go-to-market strategy, creating sales enablement programs, and forging strong alliances with product management, design, and engineering teams. At Zip, you'll have the opportunity to launch innovative procurement products and engage in meaningful market research that helps us drive customer value. We're searching for creative thinkers with exceptional communication skills, who thrive in fast-paced settings and can adapt on the fly. Responsibilities will include developing narratives that resonate with our target audiences, analyzing competitive landscapes, and collaborating closely with sales teams on critical deliverables. Plus, you'll monitor KPIs to measure the success of our marketing initiatives. If you have a background in product marketing, particularly in B2B SaaS, and a knack for storytelling and project management, we want to hear from you. Join us in our mission to continue leading the charge in the tech space with innovative solutions and make your mark at Zip!

Frequently Asked Questions (FAQs) for Product Marketing Manager Role at Zip
What are the main responsibilities of the Product Marketing Manager at Zip?

The Product Marketing Manager at Zip will handle the go-to-market strategy, positioning, and sales enablement programs for our core offerings. This includes spearheading product launches, developing compelling content to assist sales teams, analyzing competitor landscapes, and collaborating with cross-functional teams to drive marketing efforts that align with product and sales strategies.

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What qualifications do I need to apply for the Product Marketing Manager role at Zip?

To apply for the Product Marketing Manager position at Zip, candidates should have at least 5 years of product marketing experience, particularly within a fast-paced B2B SaaS environment. Key qualifications include strong communication and analytical skills, as well as project management expertise, and a Bachelor’s degree in a related field.

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How does Zip empower the Product Marketing Manager in their role?

At Zip, the Product Marketing Manager is empowered through collaboration with product management and executive teams to define our vision and strategy. Additionally, the role offers opportunities to create materials and enhancements that directly affect sales performance while aligning marketing efforts with customer feedback and market trends.

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What does the team culture look like at Zip for the Product Marketing Manager position?

Zip fosters a dynamic, inclusive, and innovative team culture that values ownership and open communication. We encourage ideas and input from all employees and strive to create an environment where diverse perspectives are celebrated, making it a great place for the Product Marketing Manager to thrive.

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What opportunities for growth and development exist for the Product Marketing Manager at Zip?

The Product Marketing Manager at Zip will have numerous growth opportunities, including exposure to cutting-edge technology, involvement in strategic projects, and the chance to collaborate with some of the best minds in the tech space. Additionally, Zip supports ongoing learning and development, ensuring employees can progress in their careers.

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Common Interview Questions for Product Marketing Manager
Can you describe your experience with go-to-market strategies in B2B environments?

When discussing your experience with go-to-market strategies, highlight specific campaigns you've managed, the metrics used to measure their success, and any key insights gained that contributed to decision-making. Showcasing your strategic thinking and data-driven mindset will resonate well.

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How do you approach competitor analysis?

To answer this, describe your method for identifying key competitors, analyzing their strengths and weaknesses, and the ways you use that data to inform product positioning and marketing strategies. Stress the importance of staying agile in response to market changes.

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What strategies do you employ to create effective sales enablement materials?

Discuss your process for collaborating with sales teams to understand their needs and gather insights. Highlight how you tailor materials based on target audiences, using compelling narratives and visuals to facilitate sales conversations.

Join Rise to see the full answer
Tell us about a successful product launch you managed.

When describing a successful product launch, focus on your role in the planning and execution, the challenges faced, the strategies used to overcome them, and the measurable outcomes. Emphasize teamwork and cross-functional collaboration in your achievements.

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How do you measure the success of product marketing initiatives?

Articulate the KPIs you focus on, such as lead generation, sales conversion rates, or customer feedback metrics. Describe any tools or methodologies you use for tracking performance and communicating insights to key stakeholders.

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How do you conduct market research to inform your marketing strategies?

Explain your approach to conducting market research, including methods like surveys, interviews, and competitor analysis. Share how you translate research findings into actionable marketing strategies and decisions.

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What role does storytelling play in your marketing strategy?

Illustrate the significance of storytelling in your marketing efforts, explaining how compelling narratives can engage target audiences and differentiate products. Provide examples of successful campaigns where storytelling was a key element.

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Describe a time you had to work across departments. How did you handle it?

Share a specific example that showcases your ability to collaborate and build relationships across departments. Highlight your communication skills, flexibility, and how you achieved alignment on objectives despite differing priorities.

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How do you stay updated with industry trends and competitors?

Discuss your strategies for staying informed, such as subscribing to industry newsletters, attending conferences, and leveraging networking opportunities. Emphasize your proactive stance in monitoring trends that could affect Zip's market positioning.

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Why do you want to work as a Product Marketing Manager at Zip?

This question is your chance to express your enthusiasm for Zip's mission and culture. Connect your career aspirations with Zip's goals, highlighting how your skills and values align with the company's focus on innovation and customer value.

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Zip is a leading global financial services company, offering innovative, people-centred products that bring customers and merchants together. On a mission to be the first payment choice everywhere and every day, Zip offers point-of-sale credit and...

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Full-time, hybrid
DATE POSTED
January 11, 2025

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