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Enterprise Solutions Engineer

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At Zoox, we are redefining mobility with our fully autonomous, electric vehicles, designed for safety, efficiency, and sustainability. To support our groundbreaking technology, we are seeking an Enterprise Solutions Engineer to play a critical role in designing and managing IT infrastructure and enterprise applications that power our autonomous vehicle ecosystem.

As an Enterprise Solutions Engineer you will be responsible for the design, management, and optimization of IT infrastructure and enterprise applications both on-premise and cloud-based systems, ensuring application reliability, and optimizing performance.

This role is ideal for someone with strong systems expertise, application management experience, troubleshooting skills, and automation expertise. You will collaborate across IT, product engineering, software engineering, manufacturing and security teams to ensure the seamless operation of critical systems and applications.

In this role, you will:

Infrastructure & Systems Management: Deploy, configure, and maintain enterprise solutions on IT infrastructure, servers, networks, and cloud services (AWS and on premise). Optimize Linux and Windows environments for performance, security, and scalability. Implement high-availability and disaster recovery solutions to ensure system and application uptime.
Application Management & Optimization: Create, manage, monitor, and optimize enterprise applications, development tools, and internal services. Troubleshoot and resolve system and application performance issues. Develop tools & processes to improve application lifecycle management, release processes, and incident response. Ensure seamless integrations between applications, APIs, and infrastructure components.
Monitoring, Troubleshooting & Performance Tuning: Implement and maintain system and application monitoring tools. Develop and refine logging and observability strategies to detect issues proactively. Troubleshoot system, network, and application failures, performing root cause analysis (RCA) and implementing fixes. Optimize cloud resources and on-premise systems for cost-efficiency and performance.

Qualifications:

Strong troubleshooting skills in both infrastructure and application layers
Proficiency in scripting (Python, Bash, PowerShell, or Go)
Strong Linux and Windows system administration experience
Hands-on experience with enterprise application management and troubleshooting systems and application performance issues
Understanding of networking concepts (TCP/IP, DNS, DHCP, VPNs, Firewalls, Load Balancers)

Bonus Qualifications:

Certifications: AWS Certified SysOps Administrator, MCSE, CKA, etc.
Experience with containerization and orchestration (Docker, Kubernetes, Helm)
Familiarity with application lifecycle management and DevOps best practices
Knowledge of database performance tuning (PostgreSQL, MySQL, NoSQL)
Understanding of distributed systems and microservices architecture

Compensation

There are three major components to compensation for this position: pay, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. The pay range for this position is $200,000 to $250,000. A sign-on bonus may be offered as part of the compensation package. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The pay range listed in this posting is representative of the range of levels Zoox is considering for this position.

Zoox also offers a comprehensive package of benefits including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.

Average salary estimate

$225000 / YEARLY (est.)

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$200000K

$250000K

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What You Should Know About Enterprise Solutions Engineer, Zoox

At Zoox, we are on a mission to redefine mobility with our cutting-edge, fully autonomous electric vehicles. As part of this exciting journey, we are looking for an Enterprise Solutions Engineer to be an invaluable member of our team based in Foster City, CA. In this role, you will take charge of designing and managing the IT infrastructure and enterprise applications that are essential to our autonomous vehicle ecosystem. With your strong systems expertise and application management experience, you will ensure the reliability and optimization of both on-premise and cloud-based systems. You'll collaborate with different departments, including IT, product engineering, software engineering, manufacturing, and security, to guarantee the seamless operation of our critical systems. Your responsibilities will encompass deploying, configuring, and maintaining solutions on both IT infrastructure and cloud services, particularly within AWS. You’ll optimize environments for performance and security, implement disaster recovery solutions, and manage enterprise applications through their entire lifecycle. If you are a proactive troubleshooter skilled in scripting and have a good understanding of networking principles, we would love to hear from you. This position not only offers a competitive salary ranging from $200,000 to $250,000 but a robust benefits package as well, making Zoox a fantastic place to advance your career while contributing to a sustainable future.

Frequently Asked Questions (FAQs) for Enterprise Solutions Engineer Role at Zoox

What are the primary responsibilities of an Enterprise Solutions Engineer at Zoox?

As an Enterprise Solutions Engineer at Zoox, you will be primarily responsible for designing, managing, and optimizing IT infrastructure and enterprise applications. This includes deploying and maintaining systems on AWS and on-premise servers, ensuring application reliability and performance, and troubleshooting issues that arise within the infrastructure and application layers.