Product Information Analyst

Product Information Analyst

Join Zoro’s rapidly growing Enrichment team that is responsible for gathering and enriching vital product information to help our customers quickly & confidently validate the product they need from our assortment of 14+ million products and growing.  

What You Will Do

• Manage and analyze product information to ensure accuracy, consistency and completeness across all platforms and systems
• Work closely with cross-functional teams to provide actionable insights, maintain data integrity and optimize operational processes
• Perform quantitative analysis using SQL or Python – find the relevant data, transform it into a useful format, and structure the results in easily accessible ways
• Analyze product data to identify trends, gaps, and opportunities for improvement in product content and processes
• Develop reports and dashboards to track product data quality, completeness, and performance across platforms
• Ensure the accuracy and integrity of all product information through regular quality checks and validation processes
• Coordinate product data needs and changes with internal stakeholders to ensure alignment and efficient operations
• Assist in the resolution of product data issues and reporting discrepancies, working closely with relevant teams to ensure timely resolution

Required Skills & Qualifications

• Bachelor's Degree required; Preferred Graduate degree in Computer Science, Information Management, Analytics, Finance or Business
• 3+ years of experience in data analysis, product information management, or a similar role.
• SQL proficiency required; Python experience preferred 
• Ability to generate clear, actionable, valuable outcomes from an ambiguous starting point
• Strong business acumen; ability to understand how various parts of the business interact, and can identify and approach problems from a customer perspective
• Excellent analytical and problem-solving skills; ability to dissect and determine root causes of problems and implement solutions

Preferred Skills & Qualifications

• Experience formally presenting results, recommendations, and perspective to peers and leaders
• Can structure presentations into a coherent narrative that creates understanding among stakeholders and leaders
• Familiarity with JIRA, and agile methodologies such as scrum and kanban