Account Executive, Commercial - NSP (SHI)

As a Commercial Account Executive at Zscaler, you will be responsible for establishing and nurturing relationships with NSP stakeholders at SHI. This includes developing account mapping strategies, coordinating teams to cater to customer needs, and serving as a trusted advisor to understand client businesses while aligning Zscaler's solutions with their goals.

To qualify for the Commercial Account Executive role at Zscaler, candidates should possess a bachelor's degree or equivalent experience and have a minimum of 2 years of full-cycle sales experience within the software or security industry. Progressive selling experience and established relationships with current and prospective customers will be significant advantages.

At Zscaler, support for Commercial Account Executives comes in various forms, including enabling close collaboration with other teams to solve customer challenges and the availability of advanced tools and resources to enhance sales strategies. The company's commitment to professional growth also means continuous training and support in areas such as sales planning and achieving targets.

Zscaler is recognized as one of the Best Workplaces in Technology, emphasizing an inclusive and supportive culture. For a Commercial Account Executive, this means working in a collaborative environment where innovation is encouraged, personal contributions are valued, and there are numerous opportunities for career advancement.

The salary range for the Commercial Account Executive role at Zscaler is between $88,200 and $126,000 USD, depending on various factors such as skills, experience, and education. It's important to note that this range excludes commission and bonuses, which can significantly enhance total compensation.

When answering this question, highlight specific examples from your previous roles where you successfully managed the sales process from prospecting to closing deals. Emphasize the strategies you employed and the results achieved, showcasing your understanding of the sales cycle.

Start by discussing your techniques for identifying key stakeholders and the importance of understanding their needs. Provide a specific example where you've successfully built a rapport, explaining how this positively impacted your sales outcomes.

Detail your approach to account mapping by explaining how you analyze customer data, identify potential opportunities, and develop a tailored plan to address the specific needs of each account. Share a successful account mapping experience as a reference.

Explain your prioritization techniques, such as assessing the urgency of customer needs and aligning them with business goals. Discuss how effective communication and collaboration among teams play a role in your ability to manage competing demands.

Show your knowledge of Zscaler's cloud security solutions by highlighting key features of the Zscaler Zero Trust Exchange™ platform. Explain how these services address common cybersecurity concerns for enterprises, emphasizing your genuine interest in the company’s mission.

Provide a specific anecdote outlining your strategies for achieving or surpassing sales targets. Include metrics or data to quantify your achievements and demonstrate your dedication to driving results.

When responding to this question, share a specific challenge you encountered, the solution you implemented, and the positive outcome that followed. Highlight the skills you used to overcome this challenge.

Discuss the resources and networks you tap into to remain informed about industry trends. Mention relevant publications, forums, and professional groups that you follow to stay ahead in cloud security solutions.

Highlight your customer-centric approach, detailing the methods you employ to gather feedback, respond to client concerns, and maintain ongoing communication. Provide an example where your efforts led to increased customer satisfaction.

Express your enthusiasm for Zscaler's mission of making the cloud a safer business environment. Share how your personal values align with the company’s culture and how you believe your background as a Commercial Account Executive would contribute to Zscaler’s success.