Account Executive, Commercial

As an Account Executive at Zscaler, key responsibilities include building relationships with C-suite decision-makers, developing long-term account strategies, and collaborating with various teams to meet customer needs. You'll also act as a trusted advisor, understanding client businesses to align Zscaler's security solutions with their goals.

To excel as an Account Executive at Zscaler, you should have at least 5 years of full-cycle sales experience specifically in the software or security industry, along with a bachelor's degree or equivalent experience. It's essential to have a progressive selling track record, especially engaging with senior-level accounts.

Zscaler supports its Account Executives through comprehensive collaboration with internal teams, access to powerful tools for account planning, and by fostering an inclusive culture that promotes growth. You will be empowered to build strategies that resonate with client objectives while leveraging Zscaler’s cutting-edge solutions.

The Zscaler environment is uniquely fast-paced and collaborative, emphasizing innovation and inclusivity. You’ll work within a global team of passionate professionals who are dedicated to delighting customers and transforming the future of cloud security together.

Preferred qualifications for an Account Executive position at Zscaler include having established relationships with current and prospective customers and proficiency in strategic sales planning. Understanding customer goals and how technology facilitates those goals is crucial in this role.

When answering this question, you should highlight specific experiences where you managed the complete sales process, from prospecting to closing deals. Use quantifiable achievements to demonstrate your success in previous roles.

Discuss your techniques for connecting with high-level decision-makers, such as understanding their business needs, demonstrating value, and maintaining an open line of communication. Provide examples of past successful engagements.

You can emphasize the importance of thorough research on the client's business, engaging in active listening during discussions, and utilizing Zscaler's resources to tailor solutions that address their specific challenges.

Share a particular instance with details about the challenges you faced, the strategies employed, and the outcome. Highlight your ability to navigate obstacles and drive successful results.

Discuss your approach to actively listening to the objection, empathizing with the client's concerns, and providing data or examples that counter the objection while reinforcing the value of Zscaler's solutions.

Explain how collaboration with marketing, customer success, and engineering teams contributes to your sales strategy. Use examples of when teamwork led to a successful deal.

Describe a methodical approach to account planning that involves understanding the customer's business objectives, assessing potential barriers, and developing a strategic plan that includes measurable goals.

Highlight various resources such as industry publications, webinars, and networking events that help you stay informed about the latest trends and best practices within cloud security.

Reflect on Zscaler's innovative approaches, such as its AI-powered Zero Trust Exchange platform and its commitment to security and usability, comparing these aspects with competitors to demonstrate your knowledge of the industry landscape.

Share your enthusiasm for Zscaler’s mission, culture, and contributions to the cloud security space. Relate your personal values and career aspirations to Zscaler’s goals to indicate your alignment with the company.