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Job details

Designated Support Engineer III (Escazu, Costa Rica)

Zscaler, a leading security cloud provider, is seeking an experienced Designated Support Engineer to join their Customer Service team, focusing on delivering exceptional customer support.

Skills

  • Network troubleshooting
  • SSL and HTTP/HTTPS troubleshooting
  • Knowledge of IPv4 and IPv6
  • Familiarity with authentication systems

Responsibilities

  • Provide personalized technical support to enterprise customers
  • Collaborate with Technical Account Managers and account teams
  • Troubleshoot network issues and provide relevant recommendations
  • Build customer trust in products and deliver technical solutions

Benefits

  • Various health plans
  • Time off for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks
To read the complete job description, please click on the ‘Apply’ button
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Dare to be Different
Diversity of Opinions
Inclusive & Diverse
Customer-Centric
Transparent & Candid
Growth & Learning

Zscaler: Securing your cloud transformation We are passionate about being the best; the best global security company that enables mobile and enterprise businesses to be more secure, safer, and faster.

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Full-time, hybrid
DATE POSTED
March 25, 2025

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