Director, IT Applications - Sourcing & Legal

The Director, IT Applications - Sourcing & Legal at Zscaler is responsible for providing technical leadership to the Sourcing and Legal teams. Key responsibilities include optimizing the Inquiry to Procure process, leading business process changes, and ensuring the overall user experience exceeds expectations. Additionally, this role involves defining data management solutions and transforming a two-year roadmap into actionable initiatives, all pivotal in supporting Zscaler's ambitious future.

Candidates for the Director, IT Applications - Sourcing & Legal position at Zscaler should have a minimum of 7 years of experience in implementing business applications at a publicly traded company, with proficiency in large-scale Coupa implementations and Contract Lifecycle Management tools. Preferred qualifications include certifications in Coupa and ServiceNow, along with experience in various other applications, ensuring a well-rounded expertise in IT application management.

At Zscaler, career growth is a priority, especially for roles like the Director, IT Applications - Sourcing & Legal. The company fosters a culture of innovation and support, providing opportunities for professional development, collaboration across teams, and exposure to cutting-edge technologies in cloud security. Joining Zscaler means being part of a forward-thinking environment where your skills can evolve alongside the company’s growth.

The Director, IT Applications - Sourcing & Legal role at Zscaler is unique because it directly influences the organization’s operational efficiency and user experience involving critical Sourcing and Legal operations. This position not only requires expertise in IT applications but also allows for creative problem-solving, tailoring systems to user needs, and spearheading initiatives that contribute to Zscaler’s 10B growth target.

Zscaler provides a comprehensive benefits package to its employees, particularly for those in leadership roles like the Director, IT Applications - Sourcing & Legal. Benefits include various health plans, generous time-off policies, parental leave options, retirement plans, and education reimbursement. This commitment to employee welfare ensures that team members can thrive both personally and professionally.

When answering this question, focus on specific projects you led, the technologies applied, and the outcomes achieved. Highlight your leadership skills, the strategies you used to manage cross-functional teams, and how you ensured project alignment with organizational goals.

Your answer should emphasize your analytical approach to process improvement. Talk about methodologies you've used, such as Lean or Six Sigma, and provide examples of how you've previously simplified workflows and increased efficiency for teams.

Explain how you gather user feedback, involve key stakeholders in the development process, and iterate based on testing. Mention any tools or frameworks you apply to maintain a strong focus on user experience throughout the project lifecycle.

Detail your specific experience with Coupa or similar tools, discussing your role in implementations, challenges faced, and how you overcame them. Highlight how these tools have improved procurement efficiency within your previous organizations.

Share effective communication strategies you employ, such as regular check-ins, collaborative tools, and transparency in updates. Emphasize your adaptability and how you foster a team culture even from a distance.

Answer this question by discussing the importance of data integrity, security, and compliance. Share examples of projects where you developed data management strategies and how they contributed to better decision-making in your prior roles.

Discuss your commitment to continuous learning through attending webinars, participating in professional organizations, and engaging with industry thought leaders. Mention any recent trends or technologies you've explored relevant to the IT applications landscape.

Choose a specific example that showcases your problem-solving skills and resilience. Provide context for the challenge and detail the steps you took to resolve it, highlighting any lessons learned that enhanced your future projects.

Mention the importance of understanding the legal landscape and how you implement systems and processes to achieve compliance. Talk about trainings, audits, and cross-team collaborations that ensure ongoing adherence to regulations.

Focus on your passion for technology and innovation, as well as the satisfaction you derive from driving efficiency and improvement within an organization. Share how these motivations align with Zscaler’s mission in cloud security.