Assistant Sales Manager

As an Assistant Sales Manager at Lyon | Stahl Investment Real Estate, your primary responsibilities include recruiting real estate agents, managing leads through our Salesforce CRM system, and providing exceptional customer service to both new leads and internal agents. You will also coordinate and conduct interviews, assist in onboarding, and support marketing initiatives while ensuring a positive team environment.

To qualify for the Assistant Sales Manager role at Lyon | Stahl, candidates must have at least 1+ years of experience in a sales or recruitment-related role and some experience working as a real estate agent or in the real estate industry. Strong communication skills, experience with Salesforce or similar CRM tools, and a data-driven approach are also essential for success in this position.

Success as an Assistant Sales Manager at Lyon | Stahl requires exceptional phone skills, strong organizational abilities, and a high level of motivation to meet ambitious goals. You should be comfortable using data and KPIs to assess performance and have excellent interpersonal skills to build rapport with agents through trust and empathy.

At Lyon | Stahl, you’ll receive robust support and training as an Assistant Sales Manager. You will assist the Sales Director with delivering weekly training sessions for agents, participate in quarterly reviews, and have access to ongoing development opportunities to help improve your skills and excel in your career.

Lyon | Stahl offers a comprehensive benefits package for the Assistant Sales Manager position, including health care plans (medical, dental, and vision), retirement plans like 401K and IRA, life insurance, as well as paid time off for vacations, sick days, and company holidays.

When answering this question, emphasize your organizational skills and the ability to assess the urgency of tasks. You might mention using a CRM system like Salesforce to categorize leads and set reminders for follow-ups while balancing your time between recruitment and supporting the team.

Provide a specific example of a recruitment strategy you implemented, discussing how you identified potential candidates and the methods used to attract them. Highlight any metrics that demonstrate the success of your approach in achieving recruitment goals.

Discuss active listening and empathetic communication as key techniques. Describe how you tailor your responses based on their concerns, ensuring you address their needs while reinforcing the benefits of joining Lyon | Stahl.

Emphasize your commitment to continual learning, whether through subscribing to industry news, attending relevant webinars and workshops, or participating in professional groups. Show that you understand the significance of staying informed in a fast-paced market.

Focus on your approach to creating an engaging and supportive onboarding experience. Mention developing training materials, providing one-on-one mentorship, and helping new agents understand their roles in the context of the company's culture and goals.

Share a specific story detailing the goal, the strategy you used, and how you overcame obstacles. Highlight the metrics you used to measure success and demonstrate your ability to push through to achieve results.

Discuss specific KPIs such as the number of qualified leads, conversion rates from lead to agent, and retention rates. Explain how these indicators guide your recruitment strategy and provide insights into overall performance.

Talk about fostering an environment of open dialogue through regular team meetings, check-ins, and feedback sessions. Stress the importance of transparency and collaboration in achieving team goals.

Discuss qualities such as strong leadership skills, the ability to motivate others, effective communication, and a knack for developing talent. Provide examples of how these traits can contribute to maintaining high morale and achieving sales goals.

Detail your approach to conflict resolution, which may include active listening, facilitating open conversations, and identifying solutions that prioritize team cohesion while addressing individual concerns.