Director, Growth Operations (Contract)
Who we are. . .
Pearl Health is powering the future of healthcare. We help primary care providers and organizations to deliver quality healthcare to the patients who need it most, when they need it most — and get rewarded for keeping patients healthy.
Our technology, services, and financial tools enable better, more proactive care, decrease total cost of care across patient panels, and optimize performance in value-based care models for Traditional Medicare and Medicare Advantage.
We are a team of physicians and public health experts (Stanford, Harvard, Mount Sinai), technologists (athenahealth, Amazon, Meta, Flatiron), healthcare innovators (Centivo, Aledade, Stellar, Arcadia), and experienced risk management professionals (CVS/Aetna, Humana, Oscar) who believe that primary care providers are the key to addressing our healthcare system’s biggest challenges.
Since its founding in 2020, Pearl has expanded to partner with thousands of primary care providers in practices and organizations across 44 states. Our investors include Andreessen Horowitz, Viking Global Investors, AlleyCorp, and SV Angel.
Location: Remote, or hybrid in Boston or New York
Duration: 5 months
Pay: $50 - $90 / hour
The role. . .
The Growth team is seeking a contractor to bolster sales operations, contracting processes, and HubSpot CRM administration. This pivotal role will ensure operational continuity during a critical growth season, bridging coverage gaps and directly supporting the team's goal of expanding Pearl’s provider network. This position will be instrumental in maintaining efficient workflows, executing contracts, and optimizing CRM functions to maximize deal velocity and overall team performance. To be successful in this role, you will:
Ensure all processes and information needed for provider roster submission to CMS in early September are being collected and documented throughout the sales cycle across the entire sales org
Facilitate documentation of deal terms by the sales team and manage routing this data into centralized databases, ultimately to internal legal and financial teams and their systems
Manage contract drafting, redlining, and execution, ensuring smooth execution and careful documentation cross-functionally.
Oversee Ironclad workflow build-out, and maintenance.
Manage Growth Season contracting, redlining, and project management.
Support all CRM use for efficient Deal team communications, accurate pipeline reporting, and maximize deal velocity.
Ensure CRM accuracy, hygiene and compliance across the sales team.
Support chase list targeting using refreshed CMS and internal datasets.
Design and oversee CRM Playbooks to ensure key XFN processes are followed, such as close-won handoff to Customer Success (CS).
Who you are. . .
4-7 years of experience in sales operations, revenue operations, or other relevant field
Prior experience in healthcare and/or medicare is a plus
Prior experience with legal contracting required.
Prior experience with Hubspot and Ironclad strongly preferred.
Excellent and proactive communication, interpersonal and presentation skills
Ability to work quickly and change priorities gracefully
Eagerness to work in a dynamic, fast-paced environment
Exceptional attention to detail
Ability to project manage initiatives from beginning to end
Bachelor's Degree or equivalent experience
Our Values
We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Our definition of diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. We believe all of our colleague’s points of view are integral to our success, and that inclusion is everyone's responsibility and a cause of beautiful things.
We welcome candidates from all backgrounds and are committed to a fair hiring process free from discrimination and focused around problem solving, improvement, and mutual empowerment.
Compensation and Benefits
The salary range Pearl Health expects to pay for this position is between $50-90 per hour. Where a given candidate falls within that range will depend on a variety of factors, including, but not limited to, the candidate’s relevant skills, experience and location, labor market conditions and participation, if any, in other compensation arrangements.
Agency Submissions
We are not currently working with contingency search firms. If a resume is submitted to any Pearl Health employee by a third party without a valid written and signed search agreement, it will become the property of Pearl Health and no fee will be paid, irrespective of whether the candidate is hired.
Average salary estimate
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Meet Pearl Health, a pioneering force in the healthcare sector based in New York City, where we empower primary care providers with innovative technology and services to deliver exceptional care and improve patient outcomes. We’re currently on the lookout for a Director of Growth Operations to join our team on a contract basis. In this role, you'll play a crucial part in enhancing our sales operations and administrative functions, ensuring that we continue our mission of expanding our network of providers across the country. Your responsibilities will include managing contracting processes, overseeing HubSpot CRM administration, and ensuring seamless workflows for our Growth team. With this position, you'll be instrumental in supporting our ambitious goals during a key growth season. You’ll need a strong background in sales or revenue operations, along with a knack for legal contracting and project management. A proactive attitude and exceptional communication skills are essential, as you'll be collaborating with various teams to facilitate contract execution and ensure all relevant processes are documented precisely. If you're passionate about joining a talented group of healthcare innovators and are ready to make a significant impact, we’d love to hear from you!
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