Sales Development Representative

As a Sales Development Representative at ZoomInfo, your key responsibilities include engaging and qualifying inbound leads to build a pipeline for our Account Executives, articulating the value of ZoomInfo’s solutions, understanding and addressing the pain points of potential customers across different teams, and collaborating with Account Executives to explore new sales opportunities.

To thrive as a Sales Development Representative at ZoomInfo, you should possess excellent communication skills, a genuine interest in sales and a willingness to learn, as well as a creative approach to problem-solving. Dependability, resourcefulness, and resilience are key traits that will help you succeed in this role.

ZoomInfo offers a robust onboarding program for new Sales Development Representatives. This includes a comprehensive training regimen designed to set you up for success during your first 90 days and ongoing educational opportunities through our renowned SDR Academy.

Sales Development Representatives at ZoomInfo enjoy a wide range of benefits, including comprehensive medical, dental, and vision coverage, 401k matching, parental leave, and wellness programs. ZoomInfo also provides participation in equity awards and various add-on benefits such as pet insurance and legal support.

The Sales Development Representative role at ZoomInfo is primarily in-office, but there is an option to work from home on Fridays. Local candidates looking for a flexible work arrangement will find this appealing.

To engage and qualify leads successfully, I will focus on understanding their immediate needs and pain points, using active listening to guide conversations and identify how ZoomInfo's solutions can create value for them.

In my previous role, I encountered new industry regulations that required immediate understanding. I researched extensively, engaged with knowledgeable colleagues, and applied that knowledge to successfully navigate the changes, demonstrating my adaptability and commitment to ongoing learning.

I would begin by highlighting how ZoomInfo stands out with its AI-ready insights and trusted data, then illustrate specific case studies or success stories that resonate with the prospect's industry and challenges.

Building credibility with clients involves consistent, transparent communication and delivering on promises. I'd also share relevant knowledge and insights to position myself as a trusted advisor rather than just a salesperson.

When I encounter objections, I listen carefully to understand the root concern. I would then empathize with their viewpoint and provide tailored solutions that demonstrate how ZoomInfo can address their specific challenges.

My motivation in sales comes from a desire to help others solve their problems. Seeing clients thrive because of the solutions I provide drives my dedication to succeed and exceed my targets.

Teamwork is crucial in sales; by collaborating with Account Executives, sharing insights on lead interactions, and supporting one another, I can contribute to a cohesive team effort that ultimately leads to more closed deals.

In a prior sales role, I encountered a client who preferred more technical information. I adjusted my communication by incorporating more data-driven insights and detailed explanations while ensuring to not overwhelm them, effectively meeting their needs.

When qualifying a lead, I focus on understanding their pain points, budget, timeline, and decision-making process, ensuring that I’m aligning the right ZoomInfo solutions to their specific needs.

I am drawn to ZoomInfo because of its innovative approach to sales intelligence and the culture of growth and collaboration. The opportunity for professional development and to be part of a leading team in the tech landscape excites me.