Sales Associate-Regency Outlet

As a Sales Associate at 1915 South, your main responsibilities include delivering an exceptional in-store experience for every guest, selling furniture, mattresses, and bedding, building relationships with customers, utilizing effective sales and upselling techniques, and marketing our new sales and financing options. You will also be expected to contribute to a positive team environment and assist with any additional duties as assigned by the manager.

To apply for the Sales Associate position at 1915 South, candidates should have a warm and friendly personality, experience in sales, hospitality, or various retail environments, and a strong drive to meet and exceed sales goals. You should also be detail-oriented, have basic computer knowledge, and possess a professional appearance, all of which will help you succeed in our fast-paced retail environment.

Sales Associates at 1915 South enjoy numerous benefits, including a competitive commission structure and bonus opportunities, health, dental, vision, disability, and life insurance, paid time off including vacation and sick leave, a 401K retirement savings plan with company match, and generous employee discounts on furniture. We also offer college tuition assistance through Thomas University to support your educational growth!

Absolutely! At 1915 South, we prioritize employee growth and development. Many of our company leaders have been promoted from within, so starting as a Sales Associate can be the first step in a fulfilling and long-term career path within our organization. Your dedication and hard work will be recognized and valued as you move forward in your career!

Sales Associates at 1915 South typically work retail schedules that include weekends and holidays, ensuring we’re available to assist our customers when they need us the most. Flexibility is key, as retail hours may vary, and we encourage you to embrace a scheduling approach that best suits both personal and work-life balance.

Building relationships with customers involves active listening, genuine engagement, and understanding their needs. You should share personal stories or experiences while highlighting how our products can meet their expectations, making every customer feel valued and appreciated during their shopping experience.

In sharing your experience, emphasize specific targets you aimed for and the strategies or techniques you employed that led you to exceed those goals. Make sure to highlight personal initiative and any unique approaches you took to cultivate customer connections and close sales effectively.

To upsell effectively, focus on understanding the customer's preferences and needs. Use product knowledge to recommend complementary items or upgraded versions that enhance the customer's original choice. Establish rapport, create a sense of urgency, and clearly communicate the added value to encourage additional purchases.

Handling difficult customers requires patience, active listening, and empathy. Acknowledge their concerns, stay calm, and offer solutions that address their issues. Your goal is to turn a negative situation into a positive experience, demonstrating excellent customer service and ensuring they feel heard and satisfied.

Share your passion for interacting with people, solving problems, and helping customers find the perfect products. Highlight any experiences where you felt fulfilled by making a difference in someone's shopping journey and how that motivates you to thrive in a sales environment.

During busy times, prioritize customer engagement and satisfaction as your top task. Quickly assess immediate customer needs, address them, and then tackle other responsibilities, such as restocking or organizing. Effective time management and remaining adaptable will help you navigate a fast-paced environment smoothly.

Express your admiration for 1915 South’s commitment to employee growth, exceptional customer service, and a passion for furniture. Highlight how your values align with the company’s mission and how you see yourself contributing to (and benefiting from) being part of the 1915 South team.

Think of specific examples of how you collaborated with peers to achieve common goals, assisted team members during peak times, or resolved conflicts. Emphasize the importance of communication and supporting each other to create a positive and efficient work environment.

Key skills for a Sales Associate include strong communication, active listening, empathy, product knowledge, adaptability, and customer service skills. Mention how these skills contribute to building relationships and maximizing sales opportunities while creating a positive shopping experience.

During slow periods, try to stay focused on providing great customer service, using the time to further develop your product knowledge or enhancing store presentation. Staying positive and proactive can also create opportunities to build relationships with customers and potentially lead to future sales.