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Product Manager, Passage

About 1Password:

We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.


We’re looking for a customer-obsessed product manager to join the Passage team who is passionate about building great developer products and defining the future of user identity. As the Product Manager for Passage, you will lead the development and execution of features related to authentication, user management, and developer experience. You should thrive by leading a trifecta of Design, Engineering, and Product to prioritize the most important customer problems. We’re looking for entrepreneurial problem solvers who not only identify problems, but recommendations and solutions as well. Extra points if you have a background in engineering, developer tools, or identity.



Our philosophy on Product consists of five core pillars:

- Focus and Execution - can you ship quickly and measure results?

- Customer Empathy - are you motivated first and foremost to solve customer problems?

- Effective Communication - can you bring the entire organization - horizontally and vertically - along on the journey?

- Go To Market - can you understand and drive the business outcomes through product decisions?

- Technology - articulating how our technology beats our competitors



Product Managers play a highly visible role in the company and are critical to the development and execution of our product strategy. As PM’s, we are responsible for setting and championing the high bar for our products. You must excel at prioritization, collaboration and communication, while holding yourself and others accountable for measuring quality and business results. You will be responsible for defining and completing Passage’s product roadmap focusing on all aspects of end-user experience, developer experience, and overall quality. You need to be able to take a holistic view of a customers' needs that cross buyers, implementers, and end-users. You will be working with Engineering, Design, Marketing and GTM teams to ensure quality, security and usability of the service.


This is a remote opportunity within Canada and the US.


What we're looking for:
  • 4+ years of experience owning a product or a set of features and being responsible for its ultimate success with growth and experimentation product experience preferred
  • Track record of shipping and improving software and driving business impact through the feature/product you owned
  • Product management experience in authentication, identity, or developer tools
  • Strong understanding of modern tech stacks and developer preferences
  • A passion for improving funnel metrics and an ability to drive results through experimentation of various growth levers
  • Strong quantitative data fundamentals and a solid understanding of how to design rigorous experiments
  • An action-bias that won’t wait to create change
  • Obsession with customer problems
  • Represent the voice of the customer to motivate the team
  • Strong presentation and leadership skills
  • Excellent verbal and written communication skills that scales from technical to non-technical
  • Ability to inspire and bring together different teams and stakeholders to drive forward, solve problems and remove roadblocks
  • Ability to prioritize tasks and use data - both qualitative and quantitative - to drive decision-making
  • Background and experience in the fields of user privacy, security, identity and access management are a strong plus


What you can expect:
  • Working with a passionate, highly motivated Product team that is invested in your success and the success of your initiatives
  • A dynamic, highly collaborative environment
  • Empowerment to contribute to, and help drive, overall product strategy and the relative priority of the features you own on the roadmap
  • Being a part of the team that drives the success of 1Password, our products and business to the next level
  • Having fun working in a fast-paced environment and being part of the team that prioritizes close collaboration over rigid processes, while continuously embracing an entrepreneurial culture


USA-based roles only: The annual base salary for this role is between $121,000 USD and $163,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.


Canada-based roles only: The annual base salary for this role is between $115,000 CAD and $155,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.


At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.


What we offer:


We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer:


Health and wellbeing

> 👶 Maternity and parental leave top-up programs

> 👟 Wellness spending account

> 🏝 Generous PTO policy 

> 💖 Company-wide wellness days off scheduled throughout the year 

> 🧠 Wellness Coach membership

> 🩺 Comprehensive health coverage


 Growth and future 

> 📈 Employee stock option program for all full-time employees 

> 💸 Retirement matching program

> 💡 Training budget, 1Password University access, and learning sessions 

> 🔑 Free 1Password account (and friends and family discount!) 


Flexibility and community

> 🤝 Paid volunteer days 

> 🌎 Employee-led DEIB programs and ERGs and ECGs

> 🏠 Fully remote environment

> 🏆 Peer-to-peer recognition through Bonusly


You belong here.


1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.


Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.


Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.


Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.


1Password uses an automated employment decision tool as a part of the recruitment process. See the latest bias audit information. A reasonable accommodation, reasonable alternative selection process, appeal or to exercise your right to opt-out of AADM may be requested by emailing nextbit@agilebits.com with subject "AI accommodation request". For additional information see our Candidate Privacy Notice.

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CEO of 1Password
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Average salary estimate

$142000 / YEARLY (est.)
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$121000K
$163000K

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What You Should Know About Product Manager, Passage, 1Password

At 1Password, we're on a mission to simplify the way we protect important information, and we're excited to welcome a passionate Product Manager to our Passage team. As the Product Manager for Passage, you will play a pivotal role in developing products that enhance authentication, user management, and overall developer experience. You'll work closely with design and engineering teams, ensuring we tackle the most critical customer problems with creativity and speed. If you thrive on solving puzzles and enjoy working in a collaborative environment, this role is perfect for you! We value customer empathy, effective communication, and a focus on impactful results, and we want a like-minded individual who can navigate complex challenges. Your responsibilities will include defining the product roadmap and working cross-functionally with various teams to ensure quality and usability. With at least four years of experience in product management—preferably in authentication, identity, or developer tools—you'll be well-equipped to lead this initiative. Being a part of 1Password means joining a culture that believes in a healthy work-life balance, continuous learning, and a commitment to inclusivity. If you're looking for an opportunity for significant growth and collaboration within a committed team, we’d love to hear from you and explore how you can contribute to our vision of a safer, simpler digital future for all.

Frequently Asked Questions (FAQs) for Product Manager, Passage Role at 1Password
What is the company culture like for the Product Manager at 1Password?

At 1Password, the culture is centered around trust, respect, and support. The company promotes a remote work model that focuses on employee well-being and work-life balance, making it an ideal environment for innovative problem solvers.

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Common Interview Questions for Product Manager, Passage
Can you describe your product management experience relevant to this Product Manager role at 1Password?

In your response, highlight specific examples of products you've managed, focusing on your role in leading cross-functional teams and driving business outcomes. Mention any experience with developer tools or authentication, as it's highly relevant to the position.

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How do you prioritize features and development tasks as a Product Manager?

Discuss your approach to prioritization, including frameworks you use (like RICE or MoSCoW) and how you incorporate customer feedback, data analysis, and team input to inform your decisions.

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How would you describe your approach to user experience in product management?

Share your philosophy on user-centric design, the importance of user testing, and how gathering feedback from users informs your product development process, making products more effective and aligned with user needs.

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Can you give an example of a successful product you launched? What made it successful?

Provide a specific example that showcases your role in the launch, the strategies you used to drive engagement and adoption, and the metrics that indicate its success. Highlight how your actions contributed to business objectives.

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What metrics do you consider most important when evaluating product performance?

Discuss key performance indicators (KPIs) that you track, such as user engagement, retention rates, and conversion metrics. Explain how you use data to iterate and improve product functionality continuously.

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How do you handle conflicts or different opinions among team members?

Share strategies for conflict resolution, such as fostering open communication, encouraging collaboration, and focusing on data-driven discussions. Highlight the importance of maintaining a respectful and supportive team environment.

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What experience do you have with working remotely or in distributed teams?

Discuss your adaptability to remote work, emphasizing your communication skills, and tools you use to remain connected with teams. Mention any experiences that demonstrate your ability to thrive in a remote work culture.

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What do you know about 1Password’s culture and values?

Demonstrate your understanding of 1Password's values such as innovation, empathy, and collaboration. Mention how these align with your own professional philosophy and work style, emphasizing your commitment to inclusivity.

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How do you keep up with the latest trends in product management and technology?

Mention specific resources you regularly follow, such as industry blogs, podcasts, or workshops, and how you implement new learnings into your product management practices to stay relevant and informed.

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How would you present a complex technical feature to non-technical stakeholders?

Explain your approach to simplifying complex topics, such as using visuals, analogies, and clear language. Emphasize the importance of tailoring your presentation to the audience and ensuring understanding.

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1Password is a software technology company that streamlines online navigation by memorizing and auto-filling web forms with passwords, credit card details, and addresses at the click of a button.

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BENEFITS & PERKS
Dental Insurance
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Vision Insurance
Paid Holidays
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Full-time, remote
DATE POSTED
December 12, 2024

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