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Sr. Manager, Engineering - Home Care

Company Description

About A Place for Mom

We’re the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s most trusted senior advisory service, we are a mission-based organization that enables caregivers to make the best senior living decisions for their loved ones. With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families each year simplify the process of finding the right senior care solution across home care, independent living, memory care, assisted living, and more.  Our services are offered at no cost to families as we’re paid by the 14K+ communities and 3K+ providers in our network.

Recently awarded one of the 2022 Best Places to work in NY and Best HR teams by comparably, the leading workplace culture and brand reputation platform, A Place for Mom is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. 

Employees who thrive at A Place for Mom live our values every day:

  • Focus on excellence
  • Act with integrity and assume positive intent
  • Drive outcomes every day with passion and a sense of mission
  • Make the lives of our families and customers better, easier and more successful
  • Realize the full potential in each team member -- work as a single supportive team

Job Description

We are looking for a talented Senior Manager for our Home Care Engineering Team.  This team utilizes a modern technology stack to create, update, and maintain our frontend and backend infrastructure and tools that power the home care side of our business. This role entails leading a small but impactful team comprising full-stack developers along with QA engineers. This position reports to the VP of Engineering. 

Who you are:

An experienced people manager with a solid understanding of technology who can directly manage a high performance team while also interacting with the Executive-level stakeholders of the Home Care business when needed.  You understand the future vision of your product area and direct the Home Care Engineering team in building iterative, scalable solutions for the present and future business opportunities.  You will leverage your technology experience to direct your team in evaluating and selecting the latest technologies, architectural frameworks, and design patterns for implementation. Your role will involve providing visionary leadership and direction to a dedicated team of engineers focused on the mission of engaging families looking for home care solutions. 

The ideal candidate is an outcome-oriented, technology-focused people leader with significant experience building and managing high performance teams and demonstrating a strong partnership with stakeholders, ensuring alignment between technological innovation and business goals. 

What you will do:
 

  • Lead and mentor the Home Care engineering team, providing strategic direction, fostering a culture of collaboration and innovation, establishing the frameworks for managing, executing work, communicating progress, and directing the activities of your team
  • Collaborate with Product partners and Executive-level stakeholders to identify and understand business opportunities, present innovative technical solutions, and lead your team in executing high-impact projects that drive revenue growth
  • Encourage your team to experiment and innovate with new technologies, build proof of concept, and present the results to your peers and leadership across the Tech organization
  • Partner with other directors and tech leads across Tech to understand cross-team dependencies, validate feature proposals, and drive system improvements.
  • Provide the team with the tools, confidence, and motivation to make decisions independently that lead to their personal and professional success.
  • Responsible for the Home Care technical strategy and roadmap - driving towards business outcomes and tracking success metrics in close collaboration with other Engineering Managers, Product Partners, and stakeholders and aligning work to achieving those metrics.
  • Champion whole team quality approach guiding your team on accountability and growth opportunities on roadmap deliverables.
  • Professionally develop engineers on your team by helping them build and execute personal development plans that map to our organization goals. Aggressively recruit and hire talented engineers.
  • Work closely with Product Partners and Stakeholders to ensure that the company objectives are met on time while simultaneously balancing necessary engineering requirements and influencing the overall technical direction and user experience of our website.

Qualifications

  • Champion whole team quality approach guiding your team on accountability and growth opportunities on roadmap deliverables.
  • Professionally develop engineers on your team by helping them build and execute personal development plans that map to our organization goals. Aggressively recruit and hire talented engineers.
  • Work closely with Product Partners and Stakeholders to ensure that the company objectives are met on time while simultaneously balancing necessary engineering requirements and influencing the overall technical direction and user experience of our website.
  • Bachelor’s Degree in Computer Science or Engineering or 3 years of equivalent experience
  • 3+ years of experience working on or managing high performance engineering teams, preferably developers and QA engineers in a combined team
  • Experience leading teams developing modern, high traffic applications and backend services, preferably using .NET Core
  • Experience practicing modern software development methodologies: Agile, Scrum, XP, etc. with a clear focus on outcome oriented delivery, security, performance & maintainability
  • Strong organizational and communication skills with experience developing & instilling a culture of product ownership
  • Strong understanding of project management software, preferably Jira
  • Strong understanding of metrics and analytics to guide data driven decisions
  • Understanding of CRM capabilities and functionality, preferably with Salesforce
  • Understanding of API architecture including REST and GraphQL
  • Understanding of data collection and storage methodologies and tools like MySQL / PostgreSQL / MongoDB / Elasticsearch
  • Understanding of AWS Services, Docker Containers, and CI/CD

Compensation

  • Base Salary: $150,000 to $170,000 + 20% Bonus
  • Benefits:
    • 401(k) plus match
    • Dental insurance
    • Health insurance
    • Vision Insurance
    • Paid Time Off

#LI-AR1

#Remote

Additional Information

A Place for Mom has recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. APFM will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments, or access to financial accounts; and/or extend an offer without conducting an interview. 

If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission.

All your information will be kept confidential according to EEO guidelines. 

A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

Average salary estimate

$160000 / YEARLY (est.)
min
max
$150000K
$170000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Manager, Engineering - Home Care, A Place for Mom

At A Place for Mom, we’re searching for a talented Sr. Manager, Engineering for our Home Care team in New York, NY. If you're passionate about technology and people, this could be your perfect fit! In this role, you'll lead a small but impactful group of full-stack developers and QA engineers, crafting the innovative infrastructure that powers our home care solutions. You will have the chance to collaborate with executive-level stakeholders, ensuring our technology aligns with business goals while driving outcomes that genuinely enhance the lives of families seeking senior care. Your experience in managing high-performance teams will serve you well as you mentor engineers, encourage them to explore cutting-edge technologies, and establish frameworks that promote innovation and accountability. You’ll guide your team in making independent decisions, work closely with product partners, and shape our technical strategy and roadmap. In this fulfilling role, you’ll not only oversee project execution but also drive recruitment and professional development, ensuring our team members reach their full potential. We believe in creating a culture that fosters collaboration, and your leadership will enhance our mission to provide exceptional solutions for families in need of senior care. If you’re ready to make a real difference while leading a dynamic team, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Sr. Manager, Engineering - Home Care Role at A Place for Mom
What are the main responsibilities of a Sr. Manager, Engineering at A Place for Mom?

As a Sr. Manager, Engineering at A Place for Mom, your key responsibilities include leading and mentoring the Home Care engineering team, collaborating with product partners and stakeholders to identify business opportunities, driving the technical strategy and roadmap, and ensuring project execution aligns with company objectives. You’ll also play a critical role in recruiting talented engineers and fostering a culture of innovation and accountability.

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What qualifications do I need to apply for the Sr. Manager, Engineering position at A Place for Mom?

To qualify for the Sr. Manager, Engineering position at A Place for Mom, you should possess a Bachelor’s Degree in Computer Science or Engineering, or have equivalent experience. Additionally, you need at least 3+ years of experience managing high-performance engineering teams, preferably with a background in developing high-traffic applications and backend services, and familiarity with methodologies such as Agile and Scrum.

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How does A Place for Mom support the professional development of its engineers?

At A Place for Mom, engineers receive robust support for professional development. As a Sr. Manager, you’ll actively help team members create and execute personal development plans that align with both their career goals and the organization’s objectives. By guiding them in their growth journey and providing opportunities for hands-on experience with new technologies, you ensure they thrive in their roles.

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What technology stack does the Home Care Engineering team at A Place for Mom utilize?

The Home Care Engineering team at A Place for Mom utilizes a modern technology stack that includes .NET Core for backend services, and tools like MySQL, PostgreSQL, MongoDB, and Elasticsearch for data management. Familiarity with AWS services, Docker containers, and CI/CD practices is also beneficial, as these contribute to the effective development and deployment of scalable solutions.

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What is the company culture like at A Place for Mom for the Sr. Manager, Engineering role?

The company culture at A Place for Mom is centered around collaboration, inclusion, and a shared mission to improve the lives of families seeking senior care solutions. As a Sr. Manager, you will be part of a supportive environment that encourages innovation, open communication, and accountability, allowing you to lead with confidence and align technical efforts with the company’s goals.

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Common Interview Questions for Sr. Manager, Engineering - Home Care
How do you prioritize tasks in a busy engineering environment as a Sr. Manager?

When prioritizing tasks in a busy engineering environment, it's crucial to assess the impact and urgency of each task. I focus on aligning work with overall business goals and consult with my team and stakeholders to obtain valuable insights. This collaborative approach ensures we maximize our productivity while simultaneously achieving strategic outcomes.

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Can you describe your experience with Agile methodologies as it relates to the Sr. Manager role?

In my previous roles, I have successfully led teams through Agile methodologies, including Scrum and Kanban, fostering a culture of collaboration and continuous improvement. Implementing regular stand-ups, sprint planning, and retrospectives has helped us adapt quickly to changing requirements and deliver high-quality software that meets user needs.

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What strategies do you use to foster innovation within your engineering team?

To foster innovation, I encourage a culture of experimentation and give my team the autonomy to pursue creative solutions. I allocate time for 'innovation sprints' where team members can explore new technologies or concepts, ensuring we celebrate successes and learn from failures together, leading to growth and improvement.

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How do you handle conflicts within your engineering team?

In conflicts, I believe in addressing issues openly and fairly. I gather the involved parties and facilitate a constructive conversation, ensuring everyone’s voice is heard. My goal is to find a resolution that respects all perspectives while reinforcing our commitment to teamwork and our shared objectives.

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What role does data play in your decision-making as a Sr. Manager?

Data plays a critical role in my decision-making process. I utilize metrics and analytics to evaluate performance, track project progress, and make informed decisions that align with business goals. By promoting data-driven practices within my team, we can continuously improve our processes and drive successful outcomes.

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How do you measure success for your team as a Sr. Manager?

Measuring success requires both quantitative and qualitative metrics. I track key performance indicators such as project timelines, software quality metrics, and team satisfaction scores. Additionally, I focus on individual development goals to ensure that each team member feels fulfilled and valued in their role.

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What is your experience with cross-functional collaboration in engineering?

I have a strong track record of facilitating effective cross-functional collaboration. By fostering relationships with product partners, marketing, and other stakeholders, I ensure alignment on goals and priorities, leading to cohesive project execution and enhanced communication, which ultimately benefits overall business outcomes.

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Describe a time you had to make a difficult decision concerning your team.

In a previous role, I encountered a situation where I needed to make the difficult decision to restructure the team to better align skills with project needs. I communicated transparently with my team, shared the reasons behind the move, and provided support to those affected by the change, ensuring a smooth transition while keeping morale high.

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How do you keep up with the latest technologies and industry trends as a Sr. Manager?

I actively engage with various tech communities, attend industry conferences, and participate in online forums to stay updated on the latest technologies and trends. This not only enhances my knowledge but also provides valuable insights that I can share with my team to drive innovation and efficiency.

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What is your approach to mentoring engineers on your team?

My approach to mentoring involves understanding each engineer's unique strengths and development areas. I work collaboratively with them to establish tailored development plans that align with their career aspirations. By providing regular feedback, encouraging open dialogue, and sharing resources, I help facilitate their growth and success within the organization.

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A Place for Mom’s mission is to enable caregivers to make the best senior living decisions. We simplify the process of finding the right senior care solution by offering deep knowledge, critical information, personalized and unbiased guidance, and...

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DATE POSTED
April 5, 2025

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