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Retail Sales Associate

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Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail environment where every interaction counts. Don't wait any longer—apply now and take the next step towards a rewarding career!

Work-Life Balance:

  • No Sundays: Enjoy a consistent schedule with no work on Sundays.
  • Convenient Hours: With store hours from Monday to Friday, 9AM to 5:30PM, and Saturday, 9AM to 3PM; 37.5 Hour Work Week
  • Paid Holidays: Celebrate eight paid holidays throughout the year.
  • Generous Paid Time Off: Accrue over three weeks of paid time off during your first year.
  • Paid Volunteer Time Off: Make a difference in your community with paid time off to volunteer.

Rewards and Benefits:

  • Competitive Compensation: The starting base compensation for this position is $12.99 to $17.50 hourly. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.
  • Monthly Incentive Plan: Drive your success with a monthly incentive plan tailored to reward your individual performance.
  • AAA Premier Membership: Enjoy complimentary AAA Premier level membership benefits.
  • Medical, Dental, Vision, and Prescription Coverage: Take care of your health with our comprehensive benefits package.
  • Tuition Reimbursement: Invest in your future with our tuition reimbursement program.
  • 401(K) Plan: Save for your retirement with our company-matched 401(K) plan, up to 7%.

What You'll Do:

As a Retail Sales Associate, you'll play a vital role in delivering exceptional service to our members while promoting AAA products and services. Your responsibilities will include:

  • Sales Excellence: Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals.
  • Travel Planning: Assist members in planning domestic travel vacations, including car rentals, hotels, vacation packages, maps, tour books, and triptiks.
  • Customer Service: Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery.
  • Serve as backup: By assisting in the functions of Cashiering, Tag and Title, and IDEMIA services if applicable. 

Minimum Qualifications:

  • Sales Savvy: Required previous sales and customer service experience, with an ability to drive results and exceed expectations.
  • Communication Skills: Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
  • Tech Proficiency: Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.
  • Notary Public: designation or willingness to obtain with 6 months of employment.
  • Geography Skills: basic geography knowledge is beneficial.
  • High School Diploma/GED: A minimum educational requirement to join our team.
  • Satisfactory Background: Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings. This may include ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position.

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.  We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply.  It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

 

Job Category: 

Sales

Average salary estimate

$31700 / YEARLY (est.)
min
max
$27000K
$36400K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Retail Sales Associate, aaamidatlantic

Are you ready to unlock your sales potential with AAA Club Alliance as a Retail Sales Associate in Bloomsburg, PA? Here, we believe in delivering exceptional service while driving sales success, creating a vibrant retail environment that makes every interaction count. As a Retail Sales Associate, you will play a crucial role in our mission. Enjoy a work-life balance that includes no Sundays, with convenient store hours from Monday to Saturday, resulting in a 37.5 hour work week! We offer a competitive starting hourly compensation between $12.99 and $17.50, along with an array of exciting benefits such as paid holidays, over three weeks of paid time off, and even paid volunteer time off to make a difference in your community. Your role will not only involve driving sales through upselling AAA products and assisting our members with travel planning, but you'll also be answering calls for Roadside Assistance during peak times. We value communication skills, a bit of tech savvy, and previous sales experience, alongside your passion for delivering excellent service. Join us in creating memorable experiences for our members while enjoying a fulfilling career! Together, we can make a significant impact on our community and each other's lives. Don’t miss out, apply today!

Frequently Asked Questions (FAQs) for Retail Sales Associate Role at aaamidatlantic
What are the main responsibilities of the Retail Sales Associate at AAA Club Alliance?

As a Retail Sales Associate at AAA Club Alliance, your main responsibilities will include delivering exceptional customer service, promoting AAA products like memberships and insurance, assisting with travel planning, and answering calls for Roadside Assistance. You'll also engage in upselling and cross-selling products to provide our members with the best options for their needs.

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What are the qualifications needed for the Retail Sales Associate position at AAA Club Alliance?

To become a Retail Sales Associate at AAA Club Alliance, you will need previous sales and customer service experience, effective communication skills, and a high school diploma or GED. Additionally, you should be proficient with technology and possess basic geography knowledge. Obtaining a Notary Public designation within six months of employment is also required.

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What benefits can a Retail Sales Associate expect at AAA Club Alliance?

Retail Sales Associates at AAA Club Alliance enjoy a variety of benefits including competitive pay ranging from $12.99 to $17.50 per hour, paid time off, paid holidays, and a comprehensive benefits package that includes healthcare coverage and a 401(K) plan. The company also offers a tuition reimbursement program and a monthly incentive plan based on your performance.

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What is the work schedule like for a Retail Sales Associate at AAA Club Alliance?

The work schedule for a Retail Sales Associate at AAA Club Alliance is structured for a healthy work-life balance. You will work from Monday to Friday, 9 AM to 5:30 PM, and Saturday from 9 AM to 3 PM, totaling a 37.5 hour work week, with no work required on Sundays, allowing you to enjoy your weekends.

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How does the monthly incentive plan work for Retail Sales Associates at AAA Club Alliance?

The monthly incentive plan for Retail Sales Associates at AAA Club Alliance is designed to motivate you to achieve your sales goals. Your performance will be assessed regularly, and based on your success in upselling and meeting sales targets, you may earn additional monthly rewards, creating a potential for increased income based on your contributions.

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Common Interview Questions for Retail Sales Associate
Can you describe your previous sales experience as it relates to the Retail Sales Associate position?

When answering this question, reflect on specific sales roles you've held, discussing your responsibilities, achievements, and the skills you developed. Be sure to highlight instances where you exceeded sales targets or received positive feedback from customers, linking these experiences to the requirements of the Retail Sales Associate role at AAA Club Alliance.

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How would you handle a difficult customer situation as a Retail Sales Associate?

Demonstrate your problem-solving skills by detailing a past experience with a challenging customer interaction. Explain the steps you took to address their concerns, maintain a positive attitude, and ultimately deliver a satisfactory solution, all while ensuring you embody the customer service ethos of AAA Club Alliance.

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What strategies do you use to upsell products to customers?

In your response, discuss any effective techniques you have used in the past to upsell. For instance, you might mention the importance of understanding customer needs, offering tailored recommendations, and utilizing incentives or promotions to encourage purchases. Connect these strategies to your potential role at AAA Club Alliance.

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How do you prioritize your tasks during busy periods as a Retail Sales Associate?

Highlight your organizational skills by explaining your approach to managing multiple tasks. Share an example of how you've effectively juggled responsibilities during peak hours while maintaining customer service standards, illustrating your ability to remain calm and efficient under pressure, aligned with AAA Club Alliance's values.

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What attracts you to the position of Retail Sales Associate at AAA Club Alliance?

Express your genuine interest in the role by discussing how AAA Club Alliance's commitment to service resonates with you. Mention aspects of the company culture or mission that you admire, and explain how your own values align with theirs, illustrating your enthusiasm for contributing to the team.

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Can you give an example of how you worked as part of a team in a sales environment?

In your answer, provide an example that highlights your collaborative spirit. Discuss how you worked with colleagues to achieve team sales goals or enhanced customer experiences, demonstrating your understanding of teamwork's importance in the Retail Sales Associate role at AAA Club Alliance.

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What steps do you take to stay informed about the products and services you are selling?

Show that you're proactive about your professional development. Mention methods such as attending company training, reading up on product updates, or seeking feedback from supervisors. Emphasize how staying knowledgeable enhances your effectiveness as a Retail Sales Associate at AAA Club Alliance.

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How would you approach travel planning for a customer?

Outline your steps for planning travel for a customer by discussing your approach to understanding their preferences, researching options, and offering tailored packages. Highlight how you would utilize AAA products and services to create a memorable travel experience for our members, reflective of AAA Club Alliance's commitment to excellence.

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What techniques do you use to maintain a positive attitude during sales fluctuations?

Discuss the importance of resilience in sales roles and share specific techniques that work for you, such as focusing on customer interactions, seeking support from colleagues, or setting personal goals. This will demonstrate your ability to stay motivated and committed, which aligns with the Retail Sales Associate position at AAA Club Alliance.

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How do you ensure customer satisfaction in a retail environment?

To answer this, highlight the practices you follow to exceed customer expectations, such as attentive listening, personalized service, and follow-up communications. Share examples of positive customer experiences that resulted from your approach, showcasing how you would embody this commitment at AAA Club Alliance.

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DATE POSTED
April 23, 2025

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