CFS OCM Senior Specialist

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with a global company where you can grow the career of your dreams.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
• An excellent retirement savings plan with high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit;  our affordable and convenient path to getting a bachelor’s degree.
• A company named one of the most admired companies in the world by Fortune Magazine and  recognized as a great place to work in dozens of countries around the world.
• A company recognized as one of the best big companies to work for, as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

The CFS OCM Senior Specialist is a senior member of the CFS team whose primary role is to partner with the OCM Lead and Business to ensure that the CFS OCM global approach aligns with project/program objectives which will enable a successful go live/implementation/roll-out. He/she will lead multiple projects and will play a critical role in ensuring change initiatives meet objectives on time and by increasing employee adoption and usage. They will be able to coordinate and communicate effectively with stakeholders at all levels of the organization. He/she will partner with the business to ensure organizational change management is integrated into assigned projects and meets program/project objectives. This includes planning change activities and milestones, engaging stakeholders to get buy-in, and communicating and implementing changes. This role will also support the increasing focus on the people side of digital technologies, including changes to business processes, systems and technology, job roles, and organizational structures.

What You’ll Work On

Core Job Responsibilities:

• Develop and implement change management strategies and plans that maximize employee adoption in line with the company’s overall CFS goals.
• Leverages Abbott’s CFS change management and training methodology
• Establishes and maintains productive relationships with all levels in Finance, CFS/SSO, business functions, and with external partners
• OCM Global Projects: CFS and Enterprise Wide Initiatives:
• Leads key elements of the OCM Approach document(s), and executes on actionable, targeted plans, including communication plan, stakeholder management plan, change impacts, and training plan.
• Identifies potential project-related people-side risks and anticipated points of resistance, and develops specific plans to mitigate or address the concerns
• Manages the development/delivery of training, role mapping, measure business readiness, support pre implementation-controlled release and sustainment, and contribute to Phase assessments.
• Develop Super Users: Identify and train key individuals who will become experts in the new system and provide ongoing support to their peers.
• Train-the-Trainer Programs: Implement programs where selected trainers are educated on the new system and then train other users, ensuring widespread knowledge and skills.
• Post-Go-Live Sustainment: Establish strategies and resources to maintain and support the new system after it goes live, ensuring long-term success and user adoption.
• Defines and measures organization readiness, establish metrics to assess the effectiveness of communication, training and other change management vehicles and user understanding
• Assembles, mobilizes and manages a voice of the customer (VOC).
• Communicates complex role, process and technology changes clearly and succinctly o Integrate data analytics and business intelligence solutions across teams to improve performance
• Knowledge Solutions: o Lead the establishment of a comprehensive metrics program to facilitate the collection of global learning and development data across CFS e.g. BEX Training, RDA Academy
• Identify and implement knowledge management solutions to support and sustain the metrics program.
• Develop and implement training programs to ensure employees have the knowledge and skills needed to adopt new technologies, systems and processes.
• Working with SMEs, conducts end user knowledge transfer needs assessment.
• Designs & develops reference materials to deliver knowledge transfer in an effective manner. As required, create website content, presentations, reference materials. Meets the target dates according to the project plan.
• Proactively meets with business partners to align and ensure the learning solution recommendations and deliverables are adequate to meet current and future business needs.
• Supports user adoption by developing role-based solutions, and manage compliance and reporting
• Project Management o Leads department level projects or aids Program or Project managers on phases of a larger project.
• Support and manage elements of a project/programs role management and training environment, as well as provide oversight related to other training tasks and deliverables.

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

     

The base pay for this position is

$75,300.00 – $150,700.00

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

General / Shared Services

     

DIVISION:

IFO International Finance

        

LOCATION:

United States > Abbott Park : AP52

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Not specified

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

     

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

     

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

     

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf