Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Director, Patient Experience Data & Strategy image - Rise Careers
Job details

Director, Patient Experience Data & Strategy

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

The Director, Patient Experience Data & Strategy leads the development & execution of projects for on-market and/or pipeline development assets, who is the brand/asset leader representing HEOR on cross functional asset/brand teams and in the pipeline commercialization teams. He or she is accountable for HEOR strategies and execution for at least one asset and/or at least one indication for US or international. The director may have 1-2 full-time direct reports.

Responsibilities

List up to 10 main responsibilities for the job. Include information about the accountability and scope.

  • Oversees the design and conduct, of projects and effectively communicates the findings and strategic impact of findings to internal and external audiences
  • Provides product leadership to HEOR strategic direction for consistent with business goals established in conjunction with the appropriate cross functional partners.
  • Ensures project plan integrates and aligns with the product strategic plans from matrix teams as well as commercial interests. Provides updates on execution of plans to product as well as functional management, owns, then shares project execution decisions. In the development of product strategic plans he/she liaises with other members of the product team to generate innovative ideas and create buy-in to strategies
  • Accountable for end-to-end delivery of HEOR book of work under their remit, from strategy development to content pull through
  • Accountable to ensuring strong partnership with all relevant HEOR COE functions to ensure a comprehensive HEOR voice is represented in cross-functional meetings
  • Executive presence and ability to engage with senior leaders in a cross functional setting.

Qualifications

  1. Advanced degree in health economics or related discipline
  2. Minimum of seven years working experience with Master’s, five year with PhD (can include fellowship experience). Professional training in a health field (MD, PharmD, etc.) is a plus
  3. Preferred: PhD in Economics, Econometrics, or (pharmaco)epidemiology or any other related field with 3 years of relevant experience. Clinical research experience strongly recommended; within pharmaceutical industry preferred. Experience leading complex products and/or clinical development in support of pipeline development and on-market product
  4. Typically 3+ years of clinical development experience in the pharmaceutical industry, CRO, academia or other health-related consulting company plus having expert knowledge in a relevant therapeutic specialty
  5. Proven leadership skills in a cross-functional global team environment. Ability to interact externally and internally to support global business strategy.
  6. The Director must perform at times in previously uncharted territory with few, if any, established guidelines or procedures. At other times, exceedingly complex governmental rules and regulations must be followed. For problems surrounded by complex rules and regulations, the Director must be able to direct compliance knowledgeably and expeditiously.
  7. Must be able to develop creative and effective solutions to inter- and intra-project priority conflicts, resource constraints and other problems which may impact project or group goals and deliverables across multiple programs.
  8. High goal-orientation with the ability to see solutions rather than problems as projects encounter the inevitable ups and downs associated with new drug development or on-market product support.
  9. Extensive knowledge of the global regulatory, HTA and PR&A landscape, as well as understanding of other development-related functions as they relate to all phases of drug development.
  10. Skills to perform the dual roles of leading a cross functional team and managing scientific personnel in clinical research. Must be able to interact successfully with Senior Management globally (Executive staff, Area VPs, GMs etc.) and act as the HEOR project/group champion and spokesperson. Additionally, must be a self- starter and have a strong desire to see projects achieve commercial success.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our short-term incentive programs. ​

  • This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

AbbVie Glassdoor Company Review
3.9 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
AbbVie DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of AbbVie
AbbVie CEO photo
Richard A. Gonzalez
Approve of CEO

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Patient Experience Data & Strategy, AbbVie

At AbbVie, we are on a mission to improve the health of people across the globe, and as the Director of Patient Experience Data & Strategy, you'll play a pivotal role in that journey. Nestled in Mettawa, IL, this position invites you to lead the charge in shaping the healthcare landscape by diving deep into the economics of health outcomes. Your primary responsibility will be to orchestrate the development and execution of strategy for both on-market and pipeline development assets. You'll represent Health Economics and Outcomes Research (HEOR) as a brand leader while collaborating closely with cross-functional teams. This role demands a blend of strategic vision and hands-on execution as you will oversee various projects, ensuring alignment with business goals and delivering impactful findings to both internal and external audiences. With a track record of being an innovative thinker and a go-getter, you will lead a small team while also forming partnerships with key functions to ensure comprehensive representation of HEOR voices in strategic discussions. We're looking for someone with a strong foundation in health economics, an advanced degree, and at least seven years of relevant experience. If you're ready to tackle complex Healthcare challenges and enjoy working in a dynamic environment, then AbbVie is the place for you. Join us in our journey to make a meaningful difference in people's lives!

Frequently Asked Questions (FAQs) for Director, Patient Experience Data & Strategy Role at AbbVie
What are the main responsibilities of the Director, Patient Experience Data & Strategy at AbbVie?

The Director, Patient Experience Data & Strategy at AbbVie is responsible for overseeing the design and execution of HEOR projects, aligning those with the product strategic plans, and ensuring strong partnerships with all relevant HEOR COE functions. This position also integrates the findings into impactful strategies for the brand or asset, communicates effectively with internal and external audiences, and ensures the end-to-end delivery of the HEOR book of work.

Join Rise to see the full answer
What qualifications are required for the Director, Patient Experience Data & Strategy position at AbbVie?

To qualify for the Director, Patient Experience Data & Strategy role at AbbVie, applicants should hold an advanced degree in health economics or a related field, along with a minimum of seven years of working experience, ideally within the pharmaceutical industry. A PhD in a relevant discipline is preferred, along with clinical research experience and expert knowledge in therapeutic specialties.

Join Rise to see the full answer
How does the Director, Patient Experience Data & Strategy contribute to AbbVie's goals?

The Director, Patient Experience Data & Strategy plays a crucial role in AbbVie's mission by providing strategic direction in health economics, which ultimately influences the success of the company's innovative treatments. By leading HEOR projects and ensuring they align with business objectives, the director helps drive decisions that improve patient outcomes and enhance AbbVie's impact on healthcare.

Join Rise to see the full answer
What skills are essential for the Director, Patient Experience Data & Strategy role at AbbVie?

Essential skills for the Director, Patient Experience Data & Strategy position at AbbVie include strong leadership abilities, excellent communication and interpersonal skills, and a solid understanding of the global regulatory landscape. Furthermore, problem-solving skills and the capacity to navigate complexities in healthcare economics are vital for success in this role.

Join Rise to see the full answer
What is the work environment like for the Director, Patient Experience Data & Strategy at AbbVie?

The work environment for the Director, Patient Experience Data & Strategy at AbbVie is collaborative and dynamic, with opportunities to work closely with cross-functional teams. The role demands adaptability, as it may involve navigating complex regulations while also implementing innovative solutions in patient experience strategies.

Join Rise to see the full answer
Common Interview Questions for Director, Patient Experience Data & Strategy
Can you describe your experience with health economics and its relevance to the Director, Patient Experience Data & Strategy position?

In preparing for this question, highlight your educational background and practical experience in health economics. Discuss specific projects or roles where you've developed strategies that improved patient outcomes or influenced clinical decisions. Make connections to AbbVie's focus on innovative solutions in healthcare.

Join Rise to see the full answer
How do you ensure alignment between HEOR strategies and business objectives?

To effectively answer this, share examples of past experiences where you've successfully aligned research strategies with organizational goals. Discuss your approach to cross-functional collaboration and share how you would communicate updates to ensure that all stakeholders are engaged.

Join Rise to see the full answer
What challenges have you faced in leading health economics projects, and how did you overcome them?

When addressing this question, narrate a specific challenge that demonstrates your problem-solving skills. Explain the context, the steps you took to address the issue, and the final outcome. This shows your resilience and capability in a fast-paced environment.

Join Rise to see the full answer
Describe a time when your strategic direction had a measurable impact on a healthcare project.

Prepare to discuss a real-life scenario where your strategies directly influenced project outcomes. Outline the objectives, your strategic approach, and the results achieved, emphasizing any improvements in patient experience or business performance.

Join Rise to see the full answer
How do you keep up with trends in health economics and outcomes research?

In your response, mention specific journals, conferences, or thought leaders you follow in health economics. Highlight how you apply new knowledge to your work and remain at the forefront of industry developments to benefit your strategies at AbbVie.

Join Rise to see the full answer
Can you discuss your approach to managing a cross-functional team?

Your answer should reflect your leadership style. Discuss how you facilitate communication and collaboration, encourage team input, and leverage diverse skills to achieve common goals while ensuring that everyone is aligned with the project vision.

Join Rise to see the full answer
How do you prioritize competing projects in a health economics setting?

In addressing this question, explain your methodology for prioritization, which might include assessing project impact, timelines, and resource availability. Share an example demonstrating your experience and decision-making process.

Join Rise to see the full answer
What metrics do you consider the most important when measuring HEOR success?

Share your insights into the key performance indicators you track, such as health outcomes, cost-effectiveness, and patient satisfaction. Discuss how these metrics influence strategic decisions and project alignment with AbbVie’s goals.

Join Rise to see the full answer
How would you approach developing a new HEOR strategy for a pipeline product?

Describe your strategic planning process when developing HEOR strategies for pipeline products. Detail how you would assess market needs, gather data, and collaborate with relevant stakeholders to shape a strategy that enhances patient outcomes and aligns with business objectives.

Join Rise to see the full answer
Why do you want to work for AbbVie as a Director, Patient Experience Data & Strategy?

Craft a response that connects your personal values with AbbVie's mission and the role's responsibility. Talk about your passion for making a difference in healthcare and how your expertise can contribute to AbbVie's goals of delivering innovative treatments.

Join Rise to see the full answer

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

1839 jobs
MATCH
Calculating your matching score...
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 20, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
7 people applied to Apparel merchandiser at DICE
Photo of the Rise User
Someone from OH, Columbus just viewed Sales Development Representative at Findem
Photo of the Rise User
12 people applied to Public Policy Intern at Amazon
T
Someone from OH, Dublin just viewed Brand Marketing Intern-Summer 2025 at Trove Brands
Photo of the Rise User
161 people applied to Mindset/Life Coach at Upwork
Photo of the Rise User
Someone from OH, Mentor just viewed Supply Planning Analyst at Avery Dennison
Photo of the Rise User
Someone from OH, Columbus just viewed Medical Expert, Fertility and Pregnancy at Carrot Fertility
Photo of the Rise User
Someone from OH, Kent just viewed Finance Year-round Intern at Sherwin-Williams
Photo of the Rise User
Someone from OH, Cincinnati just viewed Product Owner, AI at Modernizing Medicine, Inc.
Photo of the Rise User
Someone from OH, Strongsville just viewed Used Car Buyer - Concord Toyota at Sonic Automotive
Photo of the Rise User
Someone from OH, Canton just viewed UI Designer - Website & Brand at Atlan
Photo of the Rise User
Someone from OH, Dayton just viewed Data Engineer - User Platform at Spotify
Photo of the Rise User
Someone from OH, Dayton just viewed Data Engineer - #1696 at MeridianLink
Photo of the Rise User
Someone from OH, Columbus just viewed Enterprise Sales Project Associate at Array
Photo of the Rise User
Someone from OH, Akron just viewed Medical Receptionist at LifeStance Health
Photo of the Rise User
Someone from OH, Thornville just viewed Finance Rotation Analyst at Huntington National Bank
Photo of the Rise User
Someone from OH, Columbus just viewed Cashier - Sawmill Road Market District at Giant Eagle
Photo of the Rise User
Someone from OH, Cincinnati just viewed Data Scientist at Apex Systems
Photo of the Rise User
Someone from OH, Mansfield just viewed POS Install Tech at TEKsystems
Photo of the Rise User
Someone from OH, Dublin just viewed Sr. Manager UX Design Research at Visa
Photo of the Rise User
Someone from OH, Columbus just viewed Case Manager at Release Recovery
Photo of the Rise User
Someone from OH, Cincinnati just viewed Recruiting Coordinator (Contractor) at Anduril Industries