Business Systems Lead - job 1 of 2

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Take the next step in your career with an organization that strategically invests in the long-term health of the company, its technology, and its people. The AbbVie Business Technology Solutions (BTS) team shapes the digital transformation necessary for our treatments to positively impact patients’ lives. In the role of Business Systems Lead you’ll tackle complex challenges as you develop and diversify your professional experiences while helping others grow and develop their skills. 

The Clinical Business Systems Lead is responsible for working with Clinical Development Operations lines of business, and teams to understand business needs for operational data, technology, data migrations/ingestion and data visualization.  This will include defining business and functional requirements, evaluating solution alternatives, and developing detailed implementation plans outlining cost, schedule and ongoing operations for solution delivery.  This role will actively collaborate with our business and 3rd party partners on planning, design, development, testing and deployment of solutions through specialized technical and business process expertise. This role will also determine ways of leveraging existing solutions for new opportunities, continually seeking ways to optimize business processes and ongoing operations. 

In this role you will be responsible for: 

• Understanding the Clinical Development Operations business team’s vision, goals and strategies related to operational delivery while managing required changes effectively and promoting innovation. 
• Identifying Clinical operations client’s business needs and requirements, proposing and implementing appropriate solutions, and resolving operational issues in an timely manner. 
• Leading Clinical Trial Management (CTMS) data acquisition/integration for partnership studies, acquisitions, divestitures, and outsourced studies. 
• Coordinating with all 3rd party providers (CRO’s, vendors, partner companies, etc.) on design, data mapping, data transmission, and ongoing oversight of data transmission. 
• Coordinating with internal teams (Data Engineering, Software Engineering, Architecture, etc.) for the development of data integrations to support 3rd party CTMS data ingestion that are aligned to BTS standards. 
• Testing for data integrations features and functionality before full implementation. 
• Maintaining documentation related to the CTMS data integration and data feed processes and standards. 
• Management and maintenance of data integrations, ensuring availability, data completeness, quality control, and alignment to business operations. 
• Augmenting current CTMS platform team on solution discovery, estimation, planning and delivery when possible. 
• Continuously identify opportunities for process/solution improvements. 
• Overseeing and ensuring that resources are available to meet the daily operational demands of the area. 
• Establishing and maintaining high-quality relationships with all levels across the Clinical Development Operations business and with external vendor partners. 
• Complying with applicable Corporate and Divisional Policies and procedures. 

Experiences that make you a strong candidate for this role: 

Required: 

• Bachelor’s Degree with 7 years’ experience; Master’s Degree with 6 years’ experience, PhD 2 years’ experience in business information systems, or a discipline closely related to the client area served. 
• Proven experience with implementation, configuration, and operations of Clinical Operations solutions. 
• CTMS data / operational expert, with knowledge of study management. 
• Excellent interpersonal skills and well-developed verbal and written communication skills. 
• Must be able to effectively lead and facilitate meetings with customers and technical team members. 
• Must be deliverable focused and detail oriented. 
• Must exhibit exceptional teamwork skills. 
• Must have a strong customer focus. 
• Demonstrated experience with M&A and clinical data migration activities 

Why Business Technology Solutions: 

For anyone who wants to use technology and data to make a difference in people’s lives, shape the digital transformation of a leading biopharmaceutical company, and secure sustainable career growth within a diverse, global team: we’re ready for you.

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

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• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

• This job is eligible to participate in our long-term incentive programs​

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Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

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AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html