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Software Quality Engineer (Hybrid) - job 2 of 2

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

The Software Quality Engineer works on testing medical device software against test plans, requirements and specifications. Works closely with members of the development engineering team to identify software anomalies and issues with the system.

Main Responsabilities

  • Troubleshoot software anomalies.
  • Work with a team of test/development engineers on medical devices and equipment.
  • Must quickly become an expert on system functionality and of various peripheral devices as well as the requirements that drove system design.
  • Coordinate between various groups to ensure software testing meets all requirements.
  • Develop understanding of user workflow to create, document, and execute test plans.
  • Write regression and user-interface test cases.
  • Independently or with minimal guidance create test environments that mirror a multitude of installed baselines.
  • Implement test processes on projects, write test plans/cases, procedures and scripts, and analyze test results.
  • Perform functional testing to ensure all systems run according to the necessary specifications and operate within regulations to ensure the production of quality products.
  • Identify and evaluate software risks and risk mitigations.
  • May be asked to create tests for ad hoc situations such as replicating field-reported problems or load testing under specific conditions.
  • Establish validation standards and develop testing protocols.
  • Prepare validation and performance qualification protocols for new and/or modified processes, systems or equipment for medical devices.
  • Author technical documents (protocols, reports, standard operating procedures) to comply with regulatory requirements.

Qualifications

  • BS or higher in any of the following computer science, software engineering, electrical engineering, or mathematics degree required.
  • Minimum 3 years' experience in software testing of embedded medical devices
  • Must have sufficient software/ hardware experience to build and configure workstations, understand the subsystems and their interactions in an overall system.
  • Proficient with identifying and writing up software defects for software developers.
  • Proficient with the characterization of software anomalies.
  • Experienced in implementing test processes on projects, writing test plans/cases, procedures and scripts, and analyzing test results.
  • Experienced in software verification and validation strategies.
  • Experienced with Windows and exposure to WinCE based devices.

SKILLS 

  • Strong analytical and problem-solving skills are a must.
  • Strong oral and written communication skills.
  • Must work well in a team environment, be highly motivated, and willing to learn new skills.
  • Good documentation skills, including experience in writing SOPs, work instructions, training and other relevant documentation.

Additional Information

En AbbVie estamos comprometidos a cultivar una cultura laboral que promueva la inclusión, la diversidad y el crecimiento personal. Reconocemos que nuestro éxito colectivo se basa en el bienestar individual de nuestros colaboradores y es por eso que hemos diseñado un paquete de beneficios pensando en cada aspecto de su vida.

  • Cobertura Mejorada de Salud y Bienestar: Nuestro personal administrativo goza de un seguro médico y dental integral, asegurando tranquilidad para usted y sus seres queridos.
  • Vacaciones Extendidas: Creemos en el equilibrio entre el trabajo y la vida personal de nuestro equipo administrativo. Por eso ofrecemos días adicionales de vacaciones, más allá de los requisitos legales.
  • Modelo de Trabajo Híbrido Flexible: Para los puestos elegibles dentro de nuestro personal administrativo, adoptamos un esquema de trabajo híbrido que le permite la comodidad de teletrabajar durante dos días a la semana.
  • Seguro de Vida: Asegure el futuro de su familia con nuestra póliza de seguro de vida.
  • Avance Educativo: Invierta en su futuro con nuestro programa de becas disponible para empleados y sus dependientes.
  • Programa de Asistencia al Empleado (EAP): Acceda a apoyo profesional con nuestro EAP integral, que ofrece asesoramiento psicológico, legal y financiero.
  • Servicios de Salud en la Empresa: Benefíciese de la comodidad de contar con un médico de la empresa y servicios de fisioterapia, demostrando nuestro compromiso con su salud y bienestar.
  • Compromiso Comunitario y Social: Haga la diferencia con un día de voluntariado pagado, que le permite contribuir a la comunidad durante el horario laboral de la empresa.
  • Beneficios Especiales de Permiso: Celebre sus logros de vida con días adicionales de permiso por matrimonio y disfrute de su cumpleaños con un día libre.
  • Plan de Compra de Acciones para Empleados: Participe en el éxito de nuestra compañía comprando acciones a un precio especial exclusivo para empleados.
  • Transporte y Comidas Subsidiadas: Disfrute de la facilidad de transporte y de las comidas con nuestros servicios de transporte y cafetería subsidiados.
  • Asociación Solidarista: Únase a una comunidad enfocada en la ayuda mutua y disfrute de los beneficios que conlleva ser miembro.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Software Quality Engineer (Hybrid), AbbVie

As a Software Quality Engineer at AbbVie based in the vibrant city of Heredia, Costa Rica, you will dive into the exciting world of medical device software testing. Here at AbbVie, we are committed to improving lives through innovative therapies, and your role is pivotal in ensuring our software meets the highest standards of quality and reliability. You will be troubleshooting software anomalies and collaborating closely with our development team to address any issues with our systems. Your expertise will be essential as you become an authority on system functionality and the various peripheral devices that accompany our solutions. You will get to develop and execute comprehensive testing plans, ensuring all software functionality aligns with the regulations and specifications that govern our industry. It's all about creating safe, effective, and user-friendly products! Furthermore, you'll implement test processes, document findings meticulously, and create test cases that guide our software development team in resolving defects. At AbbVie, not only will you contribute to cutting-edge medical technology, but you will also be supported in your professional growth—with a hybrid work model allowing you flexibility, alongside a plethora of benefits designed for your well-being. Join us in this rewarding journey!

Frequently Asked Questions (FAQs) for Software Quality Engineer (Hybrid) Role at AbbVie
What are the responsibilities of a Software Quality Engineer at AbbVie?

The responsibilities of a Software Quality Engineer at AbbVie include troubleshooting software anomalies, collaborating with development engineers on medical devices, and ensuring compliance with testing requirements. You will be responsible for creating test plans and cases, executing tests to validate functionality, and documenting the results to maintain high-quality software standards.

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What qualifications do I need to become a Software Quality Engineer at AbbVie?

To become a Software Quality Engineer at AbbVie, you should hold a BS or higher in computer science, software engineering, electrical engineering, or mathematics. A minimum of 3 years of experience in software testing, particularly of embedded medical devices, is essential, alongside strong problem-solving and communication skills.

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What skills are important for a Software Quality Engineer at AbbVie?

Key skills for a Software Quality Engineer at AbbVie include strong analytical and problem-solving abilities, proficiency in software and hardware interactions, and experience in writing test plans and procedures. Good documentation skills and the ability to work well in a team are also crucial for success in this role.

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How does AbbVie support professional development for Software Quality Engineers?

AbbVie supports professional development for Software Quality Engineers through various programs, including educational assistance, mentorship opportunities, and a culture that encourages continuous learning. You will have the chance to grow your skills and advance your career while working on innovative projects.

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What is the work environment like for Software Quality Engineers at AbbVie in Heredia, Costa Rica?

The work environment for Software Quality Engineers at AbbVie in Heredia is collaborative, innovative, and inclusive, fostering a strong team spirit. With a hybrid work model, team members enjoy the flexibility to balance their professional and personal lives while contributing to meaningful projects in the medical field.

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Common Interview Questions for Software Quality Engineer (Hybrid)
Can you explain your experience with software testing for embedded medical devices?

Highlight specific experiences where you tested embedded devices, mentioning the types of devices you've worked with and any particular challenges you faced during testing. Emphasize your understanding of the regulations governing medical devices and how that influences your testing strategies.

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How do you approach troubleshooting software anomalies?

Describe your systematic approach to troubleshooting software issues, including how you identify, analyze, and document anomalies. Provide an example of a past experience where you successfully resolved a challenging issue.

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What strategies do you use to ensure comprehensive test coverage?

Discuss how you develop test plans based on requirements and specifications, along with your methods for identifying edge cases. Mention any tools or frameworks you utilize to optimize test coverage.

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How do you handle conflicting priorities in your work?

Share your strategies for prioritizing tasks, such as using project management tools or agile methodologies. Illustrate your ability to adapt and focus on critical tasks without sacrificing overall quality.

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Can you describe your experience with writing test cases?

Talk about your process for creating test cases, from understanding requirements to ensuring they cover all functional aspects of the software. Give examples of how your test cases led to the identification of key defects.

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What tools are you proficient in for test automation?

List the test automation tools you are familiar with, explaining the contexts in which you've used them and the benefits they provided in your previous roles. If you have experience developing automation scripts, mention that as well.

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How do you ensure compliance with industry regulations while testing?

Explain your understanding of relevant regulations for medical devices and how you incorporate compliance checks into your testing process. Offer examples of how you have adhered to these standards in past roles.

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What do you do if you find a major defect just before a release?

Discuss your approach to managing such a situation, emphasizing communication with your team, stakeholders, and the necessary documentation to address the defect before release, as well as any contingency plans you might put in place.

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How do you stay updated with the latest technologies and industry trends?

Share the resources you use, such as industry publications, conferences, or online courses, to stay informed about trends in software quality assurance, embedded systems, and medical device testing methodologies.

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Can you provide an example of a successful project you've worked on as a Software Quality Engineer?

Provide a detailed overview of a project that showcases your skills and contributions as a Software Quality Engineer. Highlight your role, the challenges faced, and the impact of the project on the overall product quality and user satisfaction.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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March 25, 2025

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