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Manager, Practice Operations

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.KPMG is currently seeking a Manager, Practice Operations to join our National Tax Operations team organization.Responsibilities:• Lead program teams and other stakeholders in the initiation, planning and structuring of complex, cross-functional program such as program vision, scope, approach, deliverables, milestones, resources, and key performance indicators (KPIs)• Collaborate with program teams and support the execution of programs, including engaging program stakeholders, deliver on key deliverables, monitor program process, and create reports and presentations• Act as program management subject matter expert and guide program teams in their thinking, approach and execution of program components; provide change management leadership and support to program teams as needed• Contribute to the creation of and execute coordinated tactical action plans of the infrastructure/operational functions supporting the national tax practice, based on changing business needs, objectives and strategies• Create practice communications or meeting materials to support tax practice or support initiatives and ongoing business operations• Participate in practice-wide strategic initiatives or projects as assigned by national leadershipQualifications:• Minimum five years of recent experience in one or more business related areas including accounting, project management, human resources, resource management or general business operations• Bachelor's degree from an accredited college/university in business administration, accounting, finance, human resources, other related field• Experience working in a complex, and matrixed cross-culture environment; excellent organizational, analytical, and problem-solving skills• Demonstrated ability to execute and successfully achieve objectives in an ambiguous, fast-paced environment; ability to work effectively with program team members, program sponsors, functional leads, and senior management• Extensive knowledge of Microsoft Word, Excel, Power Point and Outlook• Excellent communication, interpersonal, organizational, analytical and negotiating skills required; ability to work independently and provide guidance to executive level management across all practice operational areasKPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at “Benefits & How We Work”.Follow this link to obtain salary ranges by city outside of CA:https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=4375_9_24California Salary Range: $87800 - $185000KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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What You Should Know About Manager, Practice Operations, KPMG US

If you're looking for a great opportunity to advance your career, KPMG is the place to be! We are excited to announce an opening for the Manager, Practice Operations position at our Winston-Salem, NC office. Known for our inclusive culture and commitment to personal development, KPMG is consistently rated as one of the top companies to work for. As a Manager in Practice Operations, you will lead complex, cross-functional programs aiming to deliver exceptional results for our clients while engaging with talented program teams. Your responsibilities will revolve around overseeing project initiatives, providing guidance, and facilitating effective stakeholder collaboration. Your analytical skills will be put to use in creating impactful reports and communications, navigating the fast-paced environment of our national tax operations. We're looking for someone with at least five years of experience in business operations or project management, alongside a relevant Bachelor's degree. Your knack for problem-solving and excellent communication abilities will be key to successfully achieving objectives and managing diverse teams. At KPMG, we believe in rewarding excellent performance and support you with a competitive compensation package that includes comprehensive benefits to cater to your lifestyle. If you’re open to challenges and eager to grow your career, we invite you to apply and join our vibrant team!

Frequently Asked Questions (FAQs) for Manager, Practice Operations Role at KPMG US
What are the key responsibilities of the Manager, Practice Operations at KPMG?

As a Manager, Practice Operations at KPMG, you will primarily lead cross-functional programs, collaborating with various teams to ensure effective execution. You will be responsible for overseeing project initiation and planning, engaging stakeholders, and monitoring program processes. Additionally, you will act as a subject matter expert, guiding your teams in achieving their goals while creating impactful communications and materials to support practice operations.

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What qualifications are required for the Manager, Practice Operations position at KPMG?

To qualify for the Manager, Practice Operations role at KPMG, candidates should have a minimum of five years of recent experience in business-related areas like project management or human resources. A Bachelor's degree in business administration, accounting, finance, or a related field is essential. Strong analytical and organizational skills, along with effective communication capabilities, are crucial for success in this role.

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What skills will help me succeed as a Manager, Practice Operations at KPMG?

Succeeding as a Manager, Practice Operations at KPMG requires excellent organizational and problem-solving skills. The ability to thrive in a fast-paced environment and navigate complex projects is essential. Furthermore, strong interpersonal and negotiating skills will empower you to engage effectively with team members and senior management, driving successful outcomes for the national tax operations.

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How does KPMG support professional growth for the Manager, Practice Operations?

KPMG is dedicated to professional development, offering numerous opportunities for growth for the Manager, Practice Operations. The company provides access to training programs, mentorship opportunities, and networking events to enhance your skills. Additionally, KPMG's culture promotes innovation and inclusivity, allowing for an environment where continuous learning is encouraged.

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What does the benefits package look like for the Manager, Practice Operations at KPMG?

KPMG offers a comprehensive benefits package for the Manager, Practice Operations role, including medical and dental plans, vision coverage, and a robust suite of personal well-being benefits. Employees have access to 401(k) plans, life insurance, and disability coverage. The firm also provides personal time off and firmwide breaks, emphasizing work-life balance.

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Common Interview Questions for Manager, Practice Operations
Can you describe your experience managing cross-functional programs?

When answering this question, provide specific examples of programs you have managed, focusing on your role in team coordination and problem resolution. Highlight your ability to navigate diverse stakeholder needs and ensure project milestones are met, showcasing your organizational skills.

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How do you handle change management in your projects?

Discuss your approach to change management by detailing methods you’ve used to assess impacts, communicate changes, and implement strategies to support teams during transitions. Emphasize your proactive communication and support tactics to maintain morale and productivity.

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What strategies do you use for effective stakeholder engagement?

Share techniques you use to foster relationships with stakeholders, such as regular is updates, soliciting feedback, or facilitating collaborative workshops. Provide examples of successful engagements that led to enhanced project outcomes.

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How do you ensure project deliverables meet quality standards?

Explain your process for maintaining quality in deliverables, including initial planning, ongoing evaluations, and stepwise reviews. Provide instances where your oversight may have led to improved results.

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Can you tell me about a time you overcame a significant challenge during a project?

Be specific about a challenge you faced, how you approached it, and the outcome. Focus on your problem-solving skills and your ability to maintain a positive outcome when overcoming obstacles.

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What tools or software do you prefer for project management, and why?

Mention any project management tools you're familiar with, such as Microsoft Project or Asana, explaining how they support your organizational skills and help streamline project processes efficiently.

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How do you prioritize tasks in a fast-paced environment?

Discuss your method for prioritization, which could include assessing deadlines, aligning tasks with strategic goals, and utilizing task management tools. Provide an example of how your prioritization led to better efficiency.

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Describe a successful project you led from inception to completion.

Outline the project, your role, challenges you faced, and how you ensured the project was completed successfully. Highlight specific metrics or feedback that reflect your leadership effectiveness.

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How do you foster collaboration among team members?

Talk about practices you implement to encourage teamwork, like regular meetings, brainstorming sessions, and promoting a culture of open communication. Use an example of when fostering collaboration led to successful results.

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What is your approach to budgeting for projects?

Explain your budgeting process, including initial assessments, monitoring expenses, and making adjustments as necessary to ensure project financial health. Provide insights into how you’ve successfully managed a budget in previous projects.

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KPMG is one of the world’s leading professional services firms and the fastest growing Big Four accounting firm in the United States. With 90 offices and more than 29,000 employees and partners throughout the US, we’re leading the industry in new ...

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Full-time, on-site
DATE POSTED
December 20, 2024

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