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Abercrombie & Fitch - Assistant Manager, Wellington Green

Company Description

Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D’Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life.  

The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 730 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites www.abercrombie.comwww.abercrombiekids.comwww.hollisterco.comwww.gillyhicks.com, and www.socialtourist.com.

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.


What You’ll Do

  • Customer Experience
  • Drives Sales
  • OMNI Channel Fulfillment
  • Store Presentation and Sales Floor Supervision
  • Store & Stockroom Operations
  • Staffing, Scheduling, and Payroll Management
  • Training and Development
  • Communication
  • Asset Protection

Qualifications

What it Takes

  • Bachelor’s degree OR one year of supervisory experience in a customer-facing role
  • Strong problem-solving skills
  • Inclusion & Diversity Awareness
  • Ability to show up in a fast-paced and challenging environment
  • Team building skills
  • Self-starter
  • Strong interpersonal and communication skills
  • Drive to achieve results
  • Adaptability / Flexibility
  • Multi-Tasking
  • Fashion Interest & Knowledge

Additional Information

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

  • Quarterly Incentive Bonus Program
  • Paid Time Off
  • Paid Volunteer Day per Year, allowing you to give back to your community
  • Merchandise Discount
  • Medical, Dental and Vision Insurance Available
  • Life and Disability Insurance
  • Associate Assistance Program
  • Paid Parental and Adoption Leave
  • 401(K) Savings Plan with Company Match
  • Training and Development
  • Opportunities for Career Advancement, we believe in promoting from within
  • A Global Team of People Who'll Celebrate you for Being YOU

 

SEE WHAT IT’S LIKE TO #WORKATANF - FOLLOW US ON INSTAGRAM @LIFEATANF

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer

 

Average salary estimate

$50000 / YEARLY (est.)
min
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$40000K
$60000K

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What You Should Know About Abercrombie & Fitch - Assistant Manager, Wellington Green, Abercrombie and Fitch Co.

As an Assistant Manager at Abercrombie & Fitch in Wellington Green, you'll step into a dynamic role that blends strategic thinking with a passion for fashion. Here, you're not just managing a team; you're driving the heartbeat of our retail space. Every day, you’ll take charge of daily operations, ensuring a seamless opening and closing routine while embracing the thrill of retail challenges. You’ve got an eye for style, and you’ll showcase that through engaging floor sets and product displays that captivate our customers. But your role doesn’t just end with visual merchandising; you’ll also provide exceptional customer service that keeps them coming back. Your leadership skills will shine as you recruit, train, and inspire your team, creating a culture of inclusivity and development that resonates with everyone. At Abercrombie & Fitch, we believe in promoting from within, so you’ll have ample opportunities for career advancement, all while enjoying benefits like a quarterly incentive bonus and a generous employee discount. If you have a flair for fashion, strong interpersonal skills, and a drive to achieve results, join us and make every day feel exceptional as part of the Abercrombie family in Wellington, FL.

Frequently Asked Questions (FAQs) for Abercrombie & Fitch - Assistant Manager, Wellington Green Role at Abercrombie and Fitch Co.
What are the main responsibilities of an Assistant Manager at Abercrombie & Fitch?

As an Assistant Manager at Abercrombie & Fitch, your primary responsibilities include overseeing daily store operations such as opening and closing routines, driving sales performance, and managing staff scheduling. You'll also engage in customer service excellence, ensuring that every shopper feels valued and catered to while managing store presentation and stockroom operations.

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What qualifications do I need to apply for the Assistant Manager position at Abercrombie & Fitch?

To apply for the Assistant Manager position at Abercrombie & Fitch, you should have a bachelor’s degree or at least one year of supervisory experience in a customer-facing role. Additionally, possessing strong problem-solving skills and demonstrating a commitment to inclusion and diversity will enhance your application.

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How does Abercrombie & Fitch support career development for Assistant Managers?

Abercrombie & Fitch supports career development for Assistant Managers through a 'promote from within' approach, allowing you to grow as a leader within the store’s organization. You'll have access to training and development programs aimed at enhancing your skills and preparing you for future leadership roles.

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What kind of benefits can I expect as an Assistant Manager at Abercrombie & Fitch?

As an Assistant Manager at Abercrombie & Fitch, you can expect a range of benefits including medical, dental, and vision insurance, paid time off, a quarterly incentive bonus program, merchandise discounts, and opportunities for career advancement. These benefits are designed to align with the diverse needs of our associates.

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What qualities make a successful Assistant Manager at Abercrombie & Fitch?

Successful Assistant Managers at Abercrombie & Fitch possess strong interpersonal and communication skills, a passion for fashion, adaptability to fast-paced environments, and effective team-building abilities. Being a self-starter with a drive to achieve results is crucial for thriving in this role.

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Common Interview Questions for Abercrombie & Fitch - Assistant Manager, Wellington Green
Can you describe your experience managing a team in a retail environment?

When responding to this question, highlight specific instances where you've successfully managed a team, focusing on your approach to leadership, conflict resolution, and how you motivated your team to meet sales goals.

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How do you prioritize tasks when managing store operations?

A great answer involves discussing your methods for prioritization, such as assessing what's urgent and important, using tools to track tasks, and ensuring team members know their responsibilities, especially during busy periods.

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What strategies do you use to provide excellent customer service?

Speak about your customer service philosophy, such as actively listening to customers, personalizing service based on their needs, and training your team to follow these principles to create delight and loyalty among shoppers.

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How would you handle a dissatisfied customer?

Explain your conflict resolution techniques, emphasizing empathy, understanding the customer's perspective, and working toward a satisfactory solution quickly while keeping the team informed and involved.

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What do you believe is the key to driving sales in a retail environment?

Discuss your view on essential sales strategies like effective product placement, understanding customer needs, engaging with your team to drive motivation, and utilizing analytics to track and respond to performance.

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Can you give an example of a successful merchandising project you've led?

Prepare a specific example where you led a merchandising project, detailing your goals, the steps you took to execute it, and how you measured its success through sales metrics or customer feedback.

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How do you foster teamwork among your staff?

Highlight your techniques for promoting teamwork, such as organizing team-building activities, encouraging open communication, and setting group goals that encourage collaboration and accountability.

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What methods do you use to train new employees?

Discuss your training approach, focusing on structured onboarding processes, hands-on training, mentorship, and creating supportive environments where new employees feel comfortable asking questions.

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How do you ensure the store meets accessibility and inclusion standards?

Talk about your understanding of creating an inclusive shopping environment for all customers, including how you would train staff on these standards and ensure store practices are consistently followed.

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How do you keep up with the latest fashion trends?

Express your passion for fashion by mentioning how you stay informed about trends through social media, fashion blogs, and customer feedback, and how you integrate this knowledge into store displays and customer interactions.

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Founded in 1892, Abercrombie & Fitch Co (A&F) through its subsidiaries, is a specialty retailer of casual apparel for men, women and kids. Through stores and direct-to-consumer operations, the company is engaged in selling an array of products, in...

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DATE POSTED
December 30, 2024

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