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Talent & Culture Coordinator

Company Description

Sofitel is the only French luxury hotel brand with a presence on five continents with 120 addresses, in almost 40 countries. Sofitel offers contemporary hotels and resorts adapted to today’s more demanding and more versatile consumers who expect and appreciate beauty, quality, and excellence. Each Sofitel property offers a genuine experience of the French “art de vivre.”

This luxurious downtown hotel is a real architectural star in the place where skyscrapers were invented. Guests are invited to discover the finest of everything in the Windy City at our downtown Chicago hotel.  Our unique hotel designed by French architect Jean-Paul Viguier is a 32-floor prism of glass featuring stunning views of Lake Michigan and the Chicago skyline.

Job Description

Care in every heartfelt encounter

Talent & Culture Coordinator

Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realize your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalized experiences for guests. Help them to feel special, and we will do the same for you.

A career that lets your passion shine

Step into a role where luxury meets purpose. As the Talent & Culture Coordinator, you will create an environment of inclusivity, productivity, and delight for our Heartists, seamlessly managing HR systems, benefits admin, and innovative recognition programs. Your role will be pivotal in organizing and refining administrative processes, planning memorable Heartist events, and fostering meaningful connections through open communication, trust, and mutual respect.

Qualifications

What you will bring to the role

You bring a refined understanding of human resources functions and employment law, seamlessly navigating priorities in a dynamic environment. With a trusted ability to handle complex and confidential matters with utmost discretion, you pair exceptional interpersonal and communication skills with an unwavering commitment to precision and accuracy, ensuring every detail is impeccably managed.

What we Offer

Bring passion and dedication to excellence, and we will recognize your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.

Additional Information

Compensation and Benefits

Compensation: $28.50 per hour

  • Comprehensive medical, dental and vision coverage, Health Saving Account, Flexible Spending Account available in addition to a wellness allowance.
  • Employer Provided Life & Disability Insurance – Additional Voluntary coverage available.
  • Employer provided Short & Long Term Disability.
  • Supplemental Health Plans: Critical Illness, Accident & Hospital Indemnity available.
  • 401(K) retirement saving program with employer matching.
  • Employee Assistance Program & Wellness Benefits
  • Paid Time Off including:  Personal Days, Vacation, Paid Leave & Sick time.  Select Holidays, Jury Duty & Bereavement Pay
  • Employee Perks:
    • Enjoy exclusive room rate discounts at all Accor properties worldwide
    • Ventra Transit Benefits – Pre-tax deductions
    • Discounted Pet & Auto/Home Insurance
    • Press Reader Access
    • Complimentary meals at our employee cafeteria
  • Limitless Career development opportunities within Accor

All your information will be kept confidential according to EEO guidelines. 

Successful candidates must be legally eligible and have current work authorization to work in the United States.

Our commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.  We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Average salary estimate

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$59280K
$59280K

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What You Should Know About Talent & Culture Coordinator, AccorHotel

At Sofitel Chicago, we're excited to welcome a passionate Talent & Culture Coordinator to our amazing team! As part of our luxury hotel known for its stunning architectural design and exceptional guest experiences, you’ll play a crucial role in creating a workplace where everyone feels valued and inspired. You will be the heart of our HR function, managing everything from benefits administration to innovative recognition programs that celebrate our Heartists. Your days will be filled with organizing exciting events, refining our administrative processes, and fostering a culture of open communication and respect. Your mission? To ensure that both our guests and staff feel special and appreciated every single day. From handling complex HR functions with discretion to using your excellent communication skills to build strong relationships, this role is perfect for someone who thrives in a vibrant environment. We believe in supporting your career growth through continuous development opportunities and wellness initiatives that help you bring your best self to work. If you're looking to make a difference in a place where your contributions truly matter, join us at Sofitel, where every moment is infused with the French art of living!

Frequently Asked Questions (FAQs) for Talent & Culture Coordinator Role at AccorHotel
What are the main responsibilities of a Talent & Culture Coordinator at Sofitel?

The Talent & Culture Coordinator at Sofitel is responsible for overseeing HR functions, benefits administration, and organizing events that foster team spirit. This includes managing recognition programs, ensuring inclusivity, and enhancing communication within the team to create an engaging workplace environment.

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What qualifications do you need to apply for the Talent & Culture Coordinator position at Sofitel?

To be a successful Talent & Culture Coordinator at Sofitel, candidates should possess a solid understanding of human resources functions and employment law. Strong interpersonal skills, attention to detail, and the ability to handle confidential matters with discretion are essential qualifications for this role.

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How does Sofitel support the career growth of its Talent & Culture Coordinator?

Sofitel is committed to the development of its employees, offering myriad benefits including training programs, career advancement opportunities, and wellness initiatives designed to help Talent & Culture Coordinators and all team members thrive in their roles.

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What does a typical day look like for a Talent & Culture Coordinator at Sofitel?

A typical day for a Talent & Culture Coordinator at Sofitel involves managing HR systems, coordinating team events, and engaging with staff to resolve inquiries. This role is dynamic, requiring a mix of administrative tasks and active participation in creating a welcoming environment for all Heartists.

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What benefits does Sofitel offer to its Talent & Culture Coordinator?

Sofitel offers a comprehensive benefits package for its Talent & Culture Coordinator, including medical, dental, and vision coverage, paid time off, wellness programs, 401(K) retirement savings with employer matching, and employee perks such as discounts at all Accor properties worldwide.

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Common Interview Questions for Talent & Culture Coordinator
Can you describe your experience with HR systems as a Talent & Culture Coordinator?

When answering this question, highlight specific HR systems you've worked with and how they helped improve processes. Discuss your familiarity with benefits administration and how you have maintained accurate records to ensure compliance.

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How do you handle confidentiality in HR matters?

In your response, explain your understanding of confidentiality protocols and provide examples of situations where you handled sensitive information discreetly, showcasing your trustworthiness and professionalism.

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What strategies do you use to foster a positive workplace culture?

Discuss specific tactics you've employed to improve workplace morale, such as organizing team-building activities or implementing recognition programs that celebrate employee achievements, demonstrating your commitment to a healthy work environment.

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Give an example of a challenge you faced in HR and how you overcame it.

Provide a concrete example of a challenge, such as resolving a conflict or implementing a new HR policy. Detail the steps you took to address the issue and the positive outcomes that resulted.

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What do you think is key to effective communication in a hotel environment?

Answer by discussing the importance of open lines of communication among staff at all levels, and how consistent, clear messaging can foster teamwork, trust, and ultimately elevate guest experiences.

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How do you manage multiple priorities in a fast-paced environment?

To tackle this question, share your time management techniques, such as prioritizing tasks based on urgency and impact, and how these methods have led to successful outcomes in your previous roles.

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What motivates you to work in the human resources field?

Reflect on your passion for nurturing talent and building inclusive teams. Cite personal moments that solidified your choice to pursue HR as a career, emphasizing your alignment with Sofitel's values.

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How do you tailor recognition programs to engage employees?

Discuss how you assess employee preferences and how you involved team members in the design of recognition programs that genuinely resonate with them. Mention specific examples of successful initiatives you implemented.

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What role does feedback play in employee satisfaction?

Emphasize the importance of constructive feedback in fostering growth and satisfaction. Share practices you’ve implemented to encourage feedback within teams, creating a culture of continuous improvement.

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How would you handle conflicts between team members in the workplace?

Outline a systematic approach to conflict resolution, such as active listening, mediation, and fostering an environment where everyone feels comfortable sharing their perspectives, aiming for solutions that benefit all parties.

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Accor is global leader in corporate services, operates in nearly 100 countries with 150,000 employees. With more than 4,000 hotels worldwide, covering all segments from economy to upper upscale, Accor Hospitality, the Accor’s hotel offering, of...

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Full-time, on-site
DATE POSTED
March 27, 2025

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