Job details

Account Director, Client Services (New York)

Description

The 1000heads Account team is a proud, powerful collective of Social Media obsessives, who are experts managing client relationships. You will work closely with a whole host of departmental specialists, from Creative, Insights, to Design, and Strategy to deliver transformational social-first work for our clients.

Role

We are looking for an enthusiastic, solution-oriented Account Director with strong interpersonal and organizational skills. Playing equally significant internal and external roles, the successful candidate will join as an integral member of this high-profile team and will balance priorities cross-department to deliver high quality work. Plus, you will have the flexibility to work out of the New York or LA office, as needed

Salary: 100-135k

Responsibilities

Building client relationships; listen and understand individual client requirements and consistently meeting if not exceeding their expectations
Presenting to junior & very senior clients and partner meetings and events
Maximizing revenue from client and producing accurate costs estimates
Experience managing a team to deliver effective performance from all levels
Creating project briefs; brief and work with members of the internal team to develop an idea; presenting and selling that idea to the client
Ensuring campaigns are efficiently delivered to exceptional standards, on time and in budget

Requirements

7+ years of agency experience; tech or related industry is a strong advantage
Strong background of account management ideally within a social & influencer environment
Strong written, verbal communication, and presentation skills
Ability to manage direct reports and be seen as a leader to the accounts team
Experience with working on community management projects is a bonus

Benefits

What you get

Great benefits offerings including Medical, Dental, Vision, FSA, Commuter Benefits, Life Insurance and 401K, just to name a few
Generous time-off package, including the last week of the year off
Wellness & Development stipends
Flexible working environment
Plus, much more!

About 1000heads

1000heads is a social transformation company. We help global brands adapt to rapid and continual shifts in media, technology and culture. The company delivers social-first data, insights, strategic consultancy and creative services to clients around the world. We deliver social & influencer campaigns to our US roster, which includes; Google, Arm, Thomas English Muffins, Snapchat, Caviar, Noom & OPI.

1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.