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Cashier (Store 146, Turlock, CA)

About Ace Retail Holdings

Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States.  ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States.  Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities.

Service, Passion, Respect, Integrity, Teamwork and Excellence

About Westlake Ace Hardware

Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States.  Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States.  Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of:

Service, Passion, Respect, Integrity, Teamwork and Excellence

General Job Summary

The Cashier is responsible for register transactions involving the sale and/or return of merchandise.

Essential Duties and Responsibilities

Include the following. Other duties may be assigned.

Customer Service

  • Project a positive representation of Westlake Ace Hardware.
  • Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store.
  • Project a friendly, outgoing demeanor; work well with customers as well as associates.
  • Clear customer checkout lines quickly and efficiently.
  • Answer and monitor all calls and pages promptly, courteously and effectively.
  • Communicate any problem or issue that requires management assistance.
  • Continually build product knowledge base and possess the ability to assist customers with store layout and product location.
  • Assist in pricing, stocking, marking and bagging of merchandise.

Register Operations

  • Follow all cash register transaction procedures.
  • Responsible for balancing of register drawer.
  • Adhere to any Store Support Center program or promotion that may require implementation at the cash registers.
  • Participate in store and Cashier meetings.

Front End Appearance and Upkeep

  • Keep the front end, including checkout areas and entrance doors neat and clean at all times. Face and dust front end.
  • Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
  • Ensure fresh ads are stocked in shopping carts at all times.
  • Ensure forms and supplies are stocked at all times.
  • Assist with decorating the front end according to the Store Support Center program.
  • Call for cart pickups when necessary.
  • Inform management when merchandise returns need to be put away.
  • Perform all other duties as assigned.

Other Essential Requirements

Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:

  • SERVICE – Amaze our customers, our associates and our communities by delivering on our helpful promise.
  • PASSION – Showing our love for the work we do, our customers, and our associates.
  • RESPECT – A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued.
  • INTEGRITY – An authentic commitment to moral and ethical behavior.
  • TEAMWORK – Together we can achieve extraordinary things.
  • EXCELLENCE– A disciplined approach to achieve outstanding results through continuous improvement.

Minimum Skills, Requirements and Qualifications

  • High School or GED equivalent.
  • Cashier experience preferred. Customer service experience preferred.
  • Standing, walking, lifting (up to 25lbs) and climbing.

Compensation Details

$16.50 Per Hour

For a full list of benefits and open positions, please visit us at: https://acehardware.wd1.myworkdayjobs.com/en-US/Westlake_External

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Equal Opportunity Employer
Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.

Average salary estimate

$34320 / YEARLY (est.)
min
max
$34320K
$34320K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Cashier (Store 146, Turlock, CA), Ace Hardware

Join the dynamic team at Westlake Ace Hardware as a Cashier at Store 146 in Turlock, CA! We pride ourselves on providing outstanding customer service, and we're looking for enthusiastic individuals who are ready to greet our customers with a smile. As a Cashier, your main responsibility will be to handle register transactions efficiently, whether customers are purchasing new tools or returning items. You'll be the friendly face customers see when they walk through our doors—so if you enjoy interacting with people and are passionate about helping others, this is the role for you! Westlake Ace Hardware is all about teamwork and excellence, and our Cashiers play a crucial part in maintaining the flow of the store. You'll learn valuable product knowledge to assist customers while ensuring that the checkout area remains organized and welcoming. If you're proactive about clear communication and embracing our core values—service, integrity, respect, and more—you'll thrive in this environment. Minimum requirements include a high school diploma or GED equivalent, with previous cashier or customer service experience being a plus. We're excited to support your personal and professional growth with competitive compensation and an array of benefits, making Westlake Ace Hardware a fantastic place to build your career.

Frequently Asked Questions (FAQs) for Cashier (Store 146, Turlock, CA) Role at Ace Hardware
What are the responsibilities of a Cashier at Westlake Ace Hardware?

As a Cashier at Westlake Ace Hardware, your main responsibilities will include processing purchases and returns, ensuring efficient and friendly customer service, maintaining a clean checkout area, and building product knowledge to assist customers effectively. You'll be an essential part of our team, providing a positive shopping experience for all visitors.

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What qualifications do I need to be a Cashier at Westlake Ace Hardware?

To become a Cashier at Westlake Ace Hardware, you'll need a high school diploma or GED equivalent. While previous cashier or customer service experience is preferred, it’s not mandatory. What matters most is your willingness to create positive interactions and embody our core values of service, respect, and teamwork.

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Is there room for growth as a Cashier at Westlake Ace Hardware?

Absolutely! Westlake Ace Hardware is committed to the personal and professional growth of its employees. Starting as a Cashier can lead to various advancement opportunities within the company as you gain experience and expand your product knowledge and leadership skills.

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What kind of training will I receive as a Cashier at Westlake Ace Hardware?

When you join Westlake Ace Hardware as a Cashier, you will receive comprehensive training that covers the basics of register operations, customer service best practices, and store policies. Our supportive team environment ensures that you have the resources to succeed and grow.

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What is the hourly rate for a Cashier at Westlake Ace Hardware?

As a Cashier at Westlake Ace Hardware, you can expect a competitive hourly rate of $16.50. In addition to the base pay, you'll also have access to various benefits, promoting both your well-being and job satisfaction.

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Common Interview Questions for Cashier (Store 146, Turlock, CA)
How do you handle difficult customers as a Cashier?

When facing difficult customers, it's important to remain calm and listen attentively to their concerns. Empathy can go a long way. I would reassure them that I am here to help and work towards a solution that addresses their issue effectively.

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Can you describe a time when you provided excellent customer service?

Certainly! In my previous role, I assisted a customer who needed help finding a specific item. After learning more about what they were looking for, I guided them to the correct aisle and ensured they had everything they needed. The customer left satisfied and even complemented my service.

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What do you know about Westlake Ace Hardware's core values?

Westlake Ace Hardware values service, passion, respect, integrity, teamwork, and excellence. I admire how these values foster a supportive work culture and resonate with my personal beliefs, especially regarding the importance of respect and teamwork in providing quality customer service.

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How would you prioritize tasks during a busy shift?

I would prioritize customer service first, ensuring that customers at the register are attended to quickly and efficiently. Next, I'd focus on restocking or organizing the checkout area to maintain a good shopping environment, making sure that none of my responsibilities impact customer satisfaction.

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Why do you want to work at Westlake Ace Hardware as a Cashier?

I want to work at Westlake Ace Hardware because I genuinely enjoy helping people and I appreciate the community-oriented approach that the company embodies. I believe my values align perfectly with your commitment to service and excellence.

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What skills do you think are important for a Cashier?

Key skills for a Cashier include strong customer service skills, effective communication, attention to detail during transactions, and the ability to multitask. Additionally, having basic math skills is vital for handling cash and providing change accurately.

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How do you stay positive during a long shift?

I maintain a positive attitude by focusing on the customer interactions. Remembering that each interaction is an opportunity to make someone's day better keeps me motivated, and I take breaks to recharge when necessary.

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How would you address a cash register discrepancy?

In the event of a cash register discrepancy, I would first ensure I remain calm and double-check the register tape against the transactions. I would document and report the discrepancy to management immediately, following the store's policy to resolve the matter.

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What do you think sets Westlake Ace Hardware apart from other retailers?

Westlake Ace Hardware stands out due to its commitment to community service and exceptional customer experiences. The focus on core values creates a positive atmosphere not only for customers but for employees as well, fostering teamwork and growth.

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Can you give an example of how you manage time effectively during busy periods?

During busy periods, I ensure effective time management by delegating tasks if appropriate, like asking coworkers to assist with restocking while I focus on the register. Staying organized and prioritizing customer service helps keep everything running smoothly.

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To be the best provider of products, services and operating methods for convenience hardware retailers around the globe.

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Full-time, on-site
DATE POSTED
April 3, 2025

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