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Faculty Resource Coordinator

Company Description

About Chamberlain University

Chamberlain University has a 130-year history and the mission to educate, empower, and embolden diverse healthcare professionals who advance the health of people, families, communities, and nations. Our regionally accredited University is comprised of the College of Nursing and the College of Health Professions. Our College of Nursing offers a Bachelor of Science in Nursing (BSN) degree program at 23 locations and online post-licensure degree programs and certificates including RN to BSN, RN to MSN, a Master of Science in Nursing (MSN) with six Specialty Tracks, and a Doctor of Nursing Practice (DNP). Our College of Health Professions offers online options with a Master of Public Health degree, Master of Physician Assistant Studies, Public Health Certificate programs, and a Master of Social Work degree. Learn more about Chamberlain University, part of Adtalem Global Education, at www.chamberlain.edu.

There is one very significant way Chamberlain is different than other Universities - Chamberlain Care®. Healthcare education is offered in a culture of service excellence and care in four ways: care for self, care for colleagues, care for patients/clients, care for all. By living Chamberlain Care®, we’ve built a culture in which colleagues and students thrive and we graduate extraordinary healthcare professionals who transform the health of people worldwide.

Chamberlain Care® is the guiding principle we provide to each other and to our students to help our students achieve their goals, reach their dreams and impact healthcare at a national level.
If you're ready to live Chamberlain Care®, we invite you to apply today!

In our U.S. locations, we operate on a hybrid work model with three in-office days and two remote days per week. Starting Q1 2025, we will transition to a four-day in-office schedule, Monday–Thursday. This in-office time fosters creativity, innovation, communication, and stronger team relationships, supporting both individual and organizational success.

 

 

Job Description

Opportunity at a Glance
The primary purpose of this position is supporting the Academic team by analyzing course qualifications, licensure, faculty reviews, and metrics to assign faculty to appropriate courses. Position is responsible for calculating faculty pay based on contracts, scheduling faculty in courses, and generating reports, and verifying credentials for over 3,000 faculty members.

Responsibilities

  • Basic Scheduling duties such as assigning faculty members to a course, communicating with faculty, pulling reports, adding and canceling courses as needed, reviewing faculty depth, and compile needs list for hiring.
  • Support New Hire Onboarding by submitting tickets to give faculty access to necessary systems, obtaining and imaging documents collected by Talent Acquisition, gather state licensing forms and other required documents based on program specifications. Submit tickets for New Faculty Orientation.
  • On occasion, the Coordinator may need to work with Faculty Manager or the professor for teaching exceptions if files are incomplete.
  • Track nursing license expiration dates and communicate with professor or faculty manager as appropriate if nursing licenses cannot be obtained through nurse license websites.
  • May complete additional tasks such as pulling reports and audits for complete faculty files, as well as attending meetings to maintain client/academic partner/vendor relationships.
  • Conduct audits on previously completed scheduling records.
  • Back up to Specialist as needed, while providing workload coverage if team members are out of the office.
  • Create and implement trainings, update job aids and process flows as procedures change.
  • Participate in session review meeting with Deans and Assistant Deans of Faculty regularly.
  • Participate in team building and career development activities.
  • Completes other duties as assigned.
  • Performs other duties as assigned
  • Complies with all policies and standards

Qualifications

  • Bachelor's Degree Required
  • 2 previous office experience (preferably in an academic environment). Required
  • Must possess the ability to work with rapidly changing information.
  • Strong attention to detail due to the amount and type of data entry being performed.
  • PC skills in Microsoft office, database and internet applications required.
  • Prior knowledge of Banner and Salesforce preferred.
  • Candidate will need to communicate effectively in a professional matter with online staff through written and verbal communications.
  • Computer skills needed include Microsoft Office Suite, internet, database applications, and document imaging systems.

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $18.7 and $32.86. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

 

 

  • Health, dental, vision, life and disability insurance
  • 401k Retirement Program + 6% employer match
  • 15 Days of Paid Vacation Days each Calendar Year
  • 12 Paid Holidays + 2 floating holidays

    For more information related to our benefits please visit: https://careers.adtalem.com/benefits.


     

 

 

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

 

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Average salary estimate

$25780 / YEARLY (est.)
min
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$18700K
$32860K

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What You Should Know About Faculty Resource Coordinator , Adtalem Global Education

At Chamberlain University, we pride ourselves on shaping the future of healthcare education, and we're currently on the lookout for a dedicated Faculty Resource Coordinator! Located in Chicago, Illinois, this role is pivotal in supporting our academic team to ensure that our remarkable faculty are matched with the right courses. As a Faculty Resource Coordinator, you will be engaged in a variety of responsibilities including scheduling, calculating faculty pay, and verifying credentials for over 3,000 faculty members. You’ll assist with new hire onboarding and manage the essential paperwork, ensuring that all necessary documents are collected and uploaded effectively. Your attention to detail will be crucial as you'll track nursing license expiration dates and communicate updates with faculty managers. This position not only allows you to create and implement training but also involves regular interaction with academic leadership through session review meetings. With a hybrid work model, our team thrives on a culture of collaboration and support, encapsulated by our guiding principle of Chamberlain Care®. Join us in our mission to empower future healthcare experts while enjoying a workplace that values creativity, communication, and growth. If you’re ready to make an impact and are equipped with a Bachelor’s Degree and a strong office background, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Faculty Resource Coordinator Role at Adtalem Global Education
What are the responsibilities of a Faculty Resource Coordinator at Chamberlain University?

The Faculty Resource Coordinator at Chamberlain University plays a vital role in supporting the Academic team. Responsibilities include analyzing course qualifications for faculty assignments, scheduling faculty in courses, calculating pay based on contracts, and verifying credentials for over 3,000 faculty members. Additionally, the Coordinator will assist with new hire onboarding, track nursing license expiration dates, and participate in team meetings for effective communication with faculty managers and academic leaders.

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What qualifications are needed to become a Faculty Resource Coordinator at Chamberlain University?

To qualify for the Faculty Resource Coordinator position at Chamberlain University, candidates should possess a Bachelor's Degree and have at least two years of office experience, preferably in an academic environment. Strong attention to detail, effective communication skills, and proficiency in Microsoft Office and database applications are also essential for this role.

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How does Chamberlain University support its Faculty Resource Coordinators?

Chamberlain University supports its Faculty Resource Coordinators by fostering a culture grounded in service excellence through Chamberlain Care®. The University promotes collaboration in a hybrid work model, emphasizing team relationships, creativity, and innovation to ensure individual and organizational success. Additionally, the position includes various benefits, such as health insurance, paid time off, and a retirement program, which further supports a balanced work-life experience.

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What is the work environment like for a Faculty Resource Coordinator at Chamberlain University?

The work environment for a Faculty Resource Coordinator at Chamberlain University incorporates a hybrid model, promoting flexibility with three in-office days and two remote days each week. Starting Q1 2025, the University will transition to a four-day in-office schedule, allowing for enhanced collaboration between team members and a supportive atmosphere. This setup encourages creativity and strengthens professional relationships.

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What career growth opportunities are available for Faculty Resource Coordinators at Chamberlain University?

Chamberlain University places a strong emphasis on career development for Faculty Resource Coordinators, with opportunities to participate in training sessions, team-building activities, and involvement in academic leadership meetings. The role allows for hands-on experience and exposure to various aspects of academic administration, laying a strong foundation for further career advancement within the University.

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Common Interview Questions for Faculty Resource Coordinator
Can you describe your experience with scheduling and how it relates to the Faculty Resource Coordinator role?

In your response, emphasize any experiences you have managing schedules in an academic setting. Discuss your familiarity with organizing courses, coordinating faculty assignments, and addressing any challenges that arose. Provide specific examples of how your organizational skills contributed to a smoother scheduling process in your previous roles.

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How do you ensure attention to detail when managing faculty credentials?

Discuss the importance of accuracy in credential management and how you've developed systematic approaches to track and verify credentials. You might mention using checklists, setting reminders for license expiration dates, and regular audits to ensure compliance and completeness of faculty files.

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What strategies would you employ to support new faculty onboarding at Chamberlain University?

Outline a structured onboarding process that includes collecting necessary documentation, providing access to essential systems, and scheduling orientation sessions. Additionally, emphasize the importance of clear communication and relationships with Talent Acquisition to ensure a smooth transition for new hires.

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How would you approach communication with faculty members regarding scheduling and other administrative tasks?

Discuss the significance of professional and clear communication. Explain how you would utilize both written and verbal communication methods to engage with faculty. You can share examples from past experiences where effective communication resolved misunderstandings or delays in scheduling.

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Can you provide an example of a challenge you faced in an office setting and how you overcame it?

Choose a relevant challenge that demonstrates your problem-solving skills. Describe the situation, your thought process in evaluating potential solutions, and the successful outcome. This could relate to schedule conflicts, issues with faculty availability, or data entry problems that required immediate attention.

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What do you understand about Chamberlain Care® and how would it influence your work?

Speak to your understanding of Chamberlain Care® as a service excellence culture that promotes care for self, colleagues, students, and the community. Explain how you see this principle guiding your interactions with faculty and staff, and how it can foster an encouraging and supportive work environment.

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What experience do you have with data entry and managing reports?

Provide specific instances where you handled data entry and the types of reports you generated. Discuss the tools or software you used, the accuracy required, and how your attention to detail helped in maintaining the integrity of the data you managed.

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Describe how you would prioritize multiple tasks in a fast-paced environment.

Explain your approach to task prioritization, emphasizing techniques like creating to-do lists, setting deadlines, and communicating with team members. Share an example where you successfully balanced competing deadlines while maintaining quality in your work.

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How familiar are you with systems like Banner and Salesforce?

If you have prior experience with these systems, discuss how you've used them in previous positions. If not, express your enthusiasm for learning and quick adaptability to new software. You can also mention any similar systems you are proficient in and how those experiences would facilitate your training on Banner and Salesforce.

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Why do you want to work as a Faculty Resource Coordinator at Chamberlain University?

Reflect on your passion for supporting academia and how you align with Chamberlain University’s mission to empower future healthcare professionals. Convey specific aspects of the role and the organizational culture that resonate with you, and how you envision contributing positively to the academic team.

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Inclusive & Diverse
Diversity of Opinions
Collaboration over Competition
Transparent & Candid
Passion for Exploration
Rapid Growth
Social Impact Driven
Mission Driven
Medical Insurance
Dental Insurance
Vision Insurance
Maternity Leave
Paternity Leave
Paid Time-Off
Equity
401K Matching
Commuter Benefits
Learning & Development
WFH Reimbursements

We provide global access to knowledge that transforms lives and enables careers. Adtalem Global Education is focused on a path to become the leading provider of professional talent to the healthcare industry. We are committed to serving student...

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Full-time, hybrid
DATE POSTED
December 24, 2024

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