Senior Manager - Finance Business Partnering and Transformation

As Australia's single financial ombudsman service, the Australian Financial Complaints Authority is a for-purpose, private not-for profit organisation with 1300+ employees, that provides a free service for individuals and small businesses. We listen to and work with our customers and their financial firms to find solutions to complaints which have gone unheard or unresolved. 

AFCA are currently recruiting for a Senior Manager - Finance Business Partnering 12-month maternity leave cover, as a key support to the Head of Finance through leading and overseeing the organisational budget and forecast process, monthly AFCA wide results commentary and analysis, preparation and analysis of the annual pricing review to be approved by the board and annual calculation the AFCA user charge distribution amongst members (financial firms).

The role also provides key support to the business and wider Finance team through leading and coaching the team of finance business partners and analysts in providing effective reporting and analysis to enable better decision making, maximise performance and manage cost.  This role has 5 direct reports and works close with the Financial Accounting team, senior leadership group, corporate service leadership group, operational and cross functional teams, service providers, external auditors and the members (financial firms).

• Tertiary qualified in either Accounting, Economics, Finance or a related field.
• CA/CPA qualified
• Proven experience leading budgeting and forecasting process across a large complex organisation.
• Proven experience in a senior finance role with exposure to multiple facets of the finance function. Experience leading an FP&A team desirable.
• Proficiency in accounting software (e.g., Microsoft D365 FinOps, SAP, Oracle) and advanced Microsoft Excel skills. Proficiency in data analysis tools such as Hyperion, TM, or Jedox and experience with data visualization tools like Tableau or Power BI is desirable.
• Exceptional attention to detail, analytical and problem-solving skills, with a high-level of numeracy and accuracy.
• Exceptional people skills and the ability to build strong relationships at all levels.
• Strong communication and presentation skills with the ability to effectively convey complex information to diverse stakeholders.

• BOSS Best Places to Work 2024 –credited for its culture, engagement and flexible working arrangements.
• Employer of Choice Public Sector and NFP – Australian HR Awards 2023
• Accredited as a Family Friendly Workplace
• Hybrid working from home and our state-of-the-art office and facilities designed for collaboration, and wellbeing. We work flexibly at AFCA and encourage you to talk to us about how this role can be flexible for you.
• Progressive and inclusive leave entitlements, including flexible public holiday leave, women’s health leave, 20 weeks paid parental leave, sorry business leave, early and advanced pregnancy loss leave, paid gender affirmation leave, extra personal leave and paid time off over Christmas. Plus, study leave to support your professional development.
• Not For Profit salary packaging benefits.

Life at AFCA

Our people are at the centre of everything we do. We live and breathe our cultural qualities, which shape how we behave and how we engage with our customers. At AFCA, you will truly feel the difference of working at an organisation which supports people of all backgrounds, experiences, and identities to thrive. Our consistently high employee engagement results reflect that AFCA is a truly great place to work and a place where people can contribute, belong and flourish!

To apply

If you are passionate about how we drive fairness in the financial sector and are looking for an organisation that values the human in all of us, we encourage you to apply – even if you don’t meet every single criterion.

We encourage applications from people of all ages, cultures, abilities, sexual orientation and gender identities. We strive to provide a recruitment experience that’s fair, inclusive and accessible. If you have any specific accessibility requirements, please reach out to the recruiter who is managing this process or email us at [email protected]. We also offer flexible working at AFCA and as such even if a role is advertised as full-time, we invite conversations around other working arrangements and would still encourage you to apply.

AFCA is a 2024 Circle Back Initiative Employer - we are committed to responding to every applicant.

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