Job details

Supervisor, Commercial Cleaning

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Overview

The Supervisor of Commercial Cleaning is responsible for managing and coordinating day-to-day operations of Wheatley Farms Commercial Cleaning. The Supervisor is responsible for ensuring that all services meet the quality standards established by the organization and for maintaining positive customer relations and assisting in securing new customers. The Supervisor is also responsible for training and supervision of cleaning crew personnel in the Brookville, Plainview and Freeport Campuses.

Responsibilities

Primary duties and responsibilities include but not limited to:

Maintain flexible work hours as needed to cover all shifts and oversees coverage, when necessary.

Develop, monitor, coordinate and implement daily schedules for all cleaning crews and personnel to ensure that customers receive scheduled services.

Conduct regular quality assurance checks to ensure compliance with cleanliness standard

Train all commercial cleaning staff in residential and commercial cleaning methods.

Ensure that all staff are properly trained in the safe and proper use of all equipment, supplies, and materials.

Ensure that staff follow all required and recommended safety precautions.

Ensure that all necessary equipment, supplies, and materials are procured and serviced in a timely manner to avoid business interruption and to facilitate business growth.

Ensure invoices for purchases are appropriately received, coded, and documented and processed.

Oversee and ensure the accurate processing of all requests for service, quotes requested and provided, and orders received for new and existing customers.

Assist in maintaining a current inventory of supplies and equipment, placing orders as needed.

Oversee/check/approve daily record of payroll for all employees.

Evaluate performance of Team Leaders, Porters, Porter Assistants, Janitors and Custodians.

Assist Business Operations Manager, Catering and Commercial Cleaning, with ongoing cost analysis and the promotion and development of new accounts/client expansion.

Assist Business Operations Manager, Catering and Commercial Cleaning with all contracts and proposals with the New York State Industries for the Disabled (NYSID), including, but not limited to, communication with NYSID representatives regarding customer service inquiries, new and existing contracts, quarterly report information, and compliance reviews.

Collaborate with Business Operations Manager, Catering and Commercial Cleaning, to implement and update housekeeping policies and procedures.

Performs additional duties as requested by supervisor.

Qualifications

High school diploma or equivalent.
Prior experience working in Commercial Cleaning required.
Strong organizational and communication skills required.
Strong interpersonal skills required.
Proficiency in Microsoft Office Suite applications required.
Experience with customer relations, payroll processing, and invoice management preferred.
Qualified NYS Driver’s License required.
Ability to work flex hours, including evenings and weekends, as applicable.

Physical aspects of this position may include but are not limited to lifting up to 35 lbs.

Average salary estimate

$40000 / YEARLY (est.)

min

max

$35000K

$45000K

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What You Should Know About Supervisor, Commercial Cleaning, AHRC Nassau

Wheatley Farms is on the lookout for a dynamic Supervisor of Commercial Cleaning to lead our team in Freeport! This role is perfect for someone who thrives in a hands-on environment and enjoys being the backbone of our cleaning operations. As a Supervisor, you will manage the daily activities of our dedicated cleaning crews across Brookville, Plainview, and Freeport Campuses. Your expertise will help ensure that our services not only meet but exceed quality standards, nurturing positive relationships with our customers while also bringing in new business. You'll be the key driver in training and supervising our cleaning personnel, making sure everyone is equipped with the right knowledge and tools to do their best work. You will implement daily schedules, conduct quality assurance checks, and oversee procurement of supplies and equipment. Your organizational prowess will shine as you maintain payroll records and inventory, while your interpersonal skills will foster a collaborative atmosphere among the team. This role requires flexibility with work hours to oversee all shifts and ensure seamless coverage. If you have a passion for cleanliness, a knack for organization, and prior experience in commercial cleaning, we want to hear from you! Join us at Wheatley Farms and elevate our cleaning operations to the next level.

Frequently Asked Questions (FAQs) for Supervisor, Commercial Cleaning Role at AHRC Nassau

What are the primary responsibilities of a Supervisor, Commercial Cleaning at Wheatley Farms?

The Supervisor, Commercial Cleaning at Wheatley Farms is responsible for managing daily operations of the cleaning crews, ensuring quality standards are met, developing schedules, conducting quality assurance checks, training staff, overseeing inventory and procurement, and maintaining positive customer relationships. This role is crucial in both the operational and strategic growth facets of the commercial cleaning services.