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Program Enrollment Specialist (Special Needs) - Manhattan/Staten Island

Company Description

AHRC New York City is one of the largest providers of services for children and adults with developmental disabilities in New York City. Our mission is to advocate for people with intellectual and developmental disabilities to lead full and equitable lives. Come join our team and discover your passion.

Job Description

AHRC NYC is looking for a Program Enrollment Specialist for their Manhattan and Staten Island Employment Business Services (EBS) programs.  The position will require time based in both Manhattan and Staten Island depending on the status of meeting required participant numbers.

The goal for the Program Enrollment Specialist is to recruit qualified individuals for different EBS program units. The Program Enrollment Specialist will be responsible for developing relationships in the community and with funding sources that will lead to potential program applicants. The person should have strong knowledge of the community resources and media resources for recruitment. The Program Enrollment Specialist will also serve as a liaison between referral sources and EBS, coordinating pre-screening and assessing potential candidates. 

Locations:                                                                                                                                                                     83 Maiden Lane in Manhattan                                                                                                                                   25 Victory Blvd. in Staten Island

Salary: $50,000 per year plus a low cost comprehensive Benefit package. See Benefit information below.

Essential Responsibilities:

The Program Enrollment Specialist will maintain regular contact with EBS Managers in-order to create a monthly list of programs’ enrollment requirements. Establishing relationships is essential for this position in-order to find and secure qualified and eligible referrals to fill program vacancies.

Current specific recruitment targets will be provided based on enrollment requirements. Since extensive relationships development takes time, it is expected that 2 to 3 months will be needed to establish connections and start recruitment.

Recruitment of individuals supported in our programs is the main responsibility for this position. We routinely enroll new individuals into all our program’s units on a rolling basis in-order to fulfil contractual obligations. Specific priority programs and targets will be provided as needed.

Once fully oriented into the new role, expectations are that this person will be able to develop quality relationships leading to a strong qualified applicant pool. It is expected that this person will work collaboratively with the EBS managers to ensure that all program enrollments are filled. Perform other duties as assigned.

 

Qualifications

§ Bachelor’s in Arts or Science,

§ Excellent oral and written communication skills.

§ Experience with people with disabilities/youth a plus.

§ Ability to work collaboratively with other Managers and Employment & Community Service Coordinators to develop and maintain sites, disseminate information, and provide top quality customer service to all EBS customers.

§ NYS driver’s license preferred. Must have clear driving record.

Additional Information

Benefits

  • Low cost, quality Medical Insurance
  • Generous Paid time off (sick, personal & vacation)
  • Paid Training
  • Dental insurance
  • Vision insurance
  • Tuition Reimbursement
  • Referral program
  • 403(b) retirement plan
  • 403(b) company match
  • Life insurance
  • Employee discount
  • Health savings account

AHRC New York City is an Equal Opportunity Employer. We consider applicants for all positions without regard to age, race, color, creed, religion, national origin, alienage or citizenship status, gender, sex, sexual orientation, pregnancy, disability, marital status, partnership status, military status, status as a victim of domestic violence, sex offenses or stalking, genetic information, or unemployment or any other protected characteristic under federal, state or local law. 

 

Average salary estimate

$50000 / YEARLY (est.)
min
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$50000K
$50000K

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What You Should Know About Program Enrollment Specialist (Special Needs) - Manhattan/Staten Island, AHRC NYC

Are you ready to make a meaningful impact in the lives of people with developmental disabilities? AHRC New York City is on the lookout for a passionate Program Enrollment Specialist (Special Needs) to join our Employment Business Services team in the vibrant areas of Manhattan and Staten Island. In this role, you will not only be a vital link in our mission to empower individuals but also a community builder, forging strong relationships with various stakeholders. Your primary responsibility will be to attract qualified participants to our diverse EBS programs, so having knowledge of community and media resources for recruitment is essential. As you work closely with EBS managers, you’ll create tailored recruitment strategies based on monthly enrollment requirements. With a proactive mindset, you'll engage with potential candidates, conduct pre-screenings, and ensure a steady flow of quality applicants. Your efforts will directly contribute to filling program vacancies and fulfilling our contractual obligations. While you’ll need a bachelor's degree and excellent communication skills, experience working with individuals with disabilities can give you a great head start. If you enjoy connecting with others, collaborating, and making a difference in the community, then this is the perfect opportunity for you at AHRC New York City, where we celebrate diversity and inclusion. Join us and discover your passion for advocacy and community service, all while enjoying competitive pay and an extensive benefits package. Let's work together to create opportunities for all!

Frequently Asked Questions (FAQs) for Program Enrollment Specialist (Special Needs) - Manhattan/Staten Island Role at AHRC NYC
What are the main responsibilities of a Program Enrollment Specialist at AHRC New York City?

The key responsibilities of a Program Enrollment Specialist at AHRC New York City include recruiting qualified individuals for the Employment Business Services (EBS) programs, building relationships with the community and referral sources, conducting pre-screening assessments, and maintaining close communication with EBS managers to meet enrollment targets.

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What qualifications do I need to work as a Program Enrollment Specialist at AHRC New York City?

To qualify for the Program Enrollment Specialist position at AHRC New York City, candidates must possess a bachelor’s degree in Arts or Science, excellent oral and written communication skills, and ideally some experience working with individuals with disabilities or youth. A valid NYS driver’s license with a clear driving record is also preferred.

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How does the recruitment process work for the Program Enrollment Specialist role at AHRC New York City?

The recruitment process for the Program Enrollment Specialist involves establishing connections within the community and with various funding sources, understanding enrollment requirements, and actively engaging potential candidates through outreach and relationship-building efforts to fulfill program vacancies.

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What skills are essential for success as a Program Enrollment Specialist at AHRC New York City?

Success as a Program Enrollment Specialist at AHRC New York City requires strong communication skills, the ability to work collaboratively with others, ongoing relationship development, and knowledge of community resources. Additionally, a proactive approach to recruitment is crucial for achieving enrollment goals.

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What benefits can I expect as a Program Enrollment Specialist at AHRC New York City?

As a Program Enrollment Specialist at AHRC New York City, you can expect a competitive salary of $50,000, low-cost comprehensive medical insurance, generous paid time off, various types of insurance (dental, vision, life), tuition reimbursement, a 403(b) retirement plan, and other employee perks, promoting overall well-being and job satisfaction.

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Common Interview Questions for Program Enrollment Specialist (Special Needs) - Manhattan/Staten Island
Can you explain your experience related to recruitment and how it applies to the Program Enrollment Specialist role?

You should highlight any previous recruitment experiences, emphasizing how your skills and knowledge of community resources can contribute to effectively identifying and attracting qualified candidates for the positions at AHRC New York City.

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How do you approach building relationships with referral sources and community stakeholders?

Discuss your strategies for effective networking, such as attending community events, establishing rapport, and maintaining regular communication to foster relationships that can lead to potential program applicants.

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What methods would you use to stay informed about community programs and resources?

Explain how you would utilize local resources, social media, networking groups, and continuous engagement with the community to stay updated on programs that align with the needs of potential candidates.

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Describe a challenging situation you've faced while working with individuals with disabilities and how you handled it.

Provide a specific example, focusing on your communication skills, empathy, and problem-solving abilities in ensuring that the individual's needs were met while maintaining a positive outlook on the situation.

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What is your strategy for meeting enrollment targets and adapting to varying recruitment goals?

Outline a strategic approach that involves assessing current recruitment metrics, collaborating with managers for insights, and being adaptable in your recruitment tactics to efficiently meet changing enrollment demands.

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How would you ensure a smooth pre-screening process for potential candidates?

Discuss your organizational skills and detail how you would develop a structured screening process to effectively assess candidates' qualifications while ensuring a welcoming experience.

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What role does data play in your recruitment strategy?

Emphasize the importance of data in tracking recruitment success, understanding trends, and adjusting strategies based on the analysis of candidate demographics and enrollment rates over time.

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How would you collaborate with EBS managers to support program enrollments?

Explain how you would maintain open lines of communication with EBS managers, hold regular meetings to discuss enrollment needs, and work together to develop targeted recruitment plans.

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Can you provide examples of effective outreach strategies you've employed in recruitment?

Share specific outreach tactics such as community presentations, social media campaigns, and partnerships with local organizations that have yielded positive results in attracting qualified candidates.

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Why do you want to work as a Program Enrollment Specialist at AHRC New York City?

Share your motivation for this role, focusing on your passion for community service, commitment to advocating for individuals with developmental disabilities, and how AHRC New York City aligns with your values.

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Founded in 1949, AHRC NYC is a non-profit organization that offers services to people with mental and physical disabilities such as clinical services, work placement, and education services. They are based in New York, New York.

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Full-time, on-site
DATE POSTED
December 7, 2024

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