Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Inbound Sales đŸ‡«đŸ‡· image - Rise Careers
Job details

Inbound Sales đŸ‡«đŸ‡·

đŸŒ Who we are

At Alan we are on an important mission to empower everyone to live a longer, healthier life. Our goal is to extend the quality years of life expectancy for everyone. 

We are empowering our members to live a longer and healthier life with a ‘one-stop health partner’ model seamlessly integrating insurance, prevention, affordable care access and well-being services. We are redefining healthcare by being both a health insurer and a provider, creating the most member-centric experience in a vast market. We go above and beyond for our members and companies to overcome the day-to-day health obstacles and our product is built to address the biggest pain points they face. With Alan, you’re never alone.

We partner with 30,000+ companies, with 700K+ members, and cumulate €500M+ and growing ARR.

The team is 600+ people, and we operate in France đŸ‡«đŸ‡·, Spain đŸ‡Ș🇾, Belgium 🇧đŸ‡Ș, and Canada 🇹🇩.

đŸ€˜ How we do it ?

People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as:

  1. Mission is the Boss: We have a mission-first focus with long-term thinking, where all employees act as owners seeking the company's success above all else.

  2. Member & Customer-led: We are obsessively focused on solving customer problems and creating delightful experiences while building trust.

  3. Excellence like Athletes: We maintain high standards and talent density, using the Keeper Test to ensure exceptional performance.

  4. Enlightened Despots: We combine distributed ownership with accountability, empowering decision-makers while maintaining responsibility.

  5. Radically Transparent: We make information accessible and written-first, promoting async communication while protecting sensitive data.

  6. Kind, Methodic Optimists: We collaborate genuinely without ego, support teammates, and maintain positive intent while assuming the best.

  7. Empathetic Challengers: We give direct feedback with empathy, praise strengths, and focus on growth through candid communication.

  8. Bold & Creative Contrarians: We think differently to achieve greatness, challenge expertise with first principles, and embrace calculated risks.

  9. Disciplined Executors: We focus on making good decisions quickly, maintain accountability, and break down problems into manageable pieces.

  10. Fight for Simplicity: We eliminate unnecessary processes, stay concise and articulate, and maintain smart frugality while solving problems pragmatically.

⚡ The Inbound Sales đŸ‡«đŸ‡· role

We're growing our Inbound Sales team in France.

Our Inbound Sales team is in charge of closing inbound requests from leads with 1 to 5 employees (Independent workers, very small companies, individuals).

You’ll be in charge of the whole sales cycle from qualification to closing by educating prospects and providing inspiring arguments to transform them into convinced customers.

At the same time, we expect you to understand, embrace and apply the Alan Smart & Soft selling method. This method stems from the concept that the prospect experience is an inseparable piece of the overall Alan customer experience. You are expected to make this experience pleasant, instructive and delightful by leveraging the most relevant messaging and materials (Smart) and by defining the high-touch strategy that suits best each prospect (Soft). 

We also expect you to look at the big picture and help us grow and improve as a company. For that, you’ll have to be real team players even beyond your role. You’ll be expected to challenge us to improve our product(s), our methods, and our strategy, and get involved in other projects and initiatives relevant to growing our customer base.

What could make this role exciting to you:

  • You will close deals every single day of the year, which is very stimulating!

  • The Inbound Sales team is quite recent: You will contribute to building a new practice within the Sales Community, getting involved in tooling and process improvements

  • You will help building the playbook of best practices to close deals in one shot

  • You will contribute to making our products even better by sharing feedback and improving the self-serve experience for our members

  • You will become an insurance expert and learn to master our products in order to confidently answer questions & objections from prospects

  • We invest heavily in AI to transform the Sales practice. You'll have the opportunity to become one of the most modern Sales professionals in the market!

⭐ Your profile 

You will be a great fit to join the Inbound Sales team at Alan if you: 

  • Have 1-2 years of experience in a Sales role including closing experience

  • Have full working proficiency in French (C2 and above), and advanced level in English

  • Are highly organized with exceptional follow-up skills

  • You show a great balance between Active Listening and Assertiveness when interacting with your prospects

  • Have natural empathy and are passionate about understanding and solving prospects' problems

  • A great attitude and ability to collaborate in a small team

  • Have a desire to learn fast and make an impact from day 1

For this opportunity, we are aiming to hire within the A2-B1 level range.

Everything else is a plus. We care about having a diversity of experiences, profiles and backgrounds in our team.

🙌   Perks & Benefits

At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. 

Therefore, we offer:

  • Fair rewards. Generous equity packages complement your base salary.

  • Flexible Office. Amazing office space at our HQ in Paris, sponsored co-working hubs in Ghent Brussels or Antwerp or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.

  • All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.

  • Flexible vacation policy and flexible working hours. Organize your  time as you  wish.

  • Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family.

  • Transport. You can use your own inspiration based on the Green mobility budget (for Senior level Alaners)

  • Learning & Training opportunities. A highly  flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.

  • Parental leave. Extended parental leave for all new parents.

Important note: we hire people not roles. 

After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply!

Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.

🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.

Alan Glassdoor Company Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
Alan DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of Alan
Alan CEO photo
Unknown name
Approve of CEO

Average salary estimate

$42500 / YEARLY (est.)
min
max
$35000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Inbound Sales đŸ‡«đŸ‡·, Alan

Joining Alan as an Inbound Sales representative is not just about closing deals; it’s about being part of a transformative mission to empower people to lead healthier lives. Here at Alan, we’ve revolutionized the health insurance landscape, combining care and coverage into a seamless experience. As a member of our growing Inbound Sales team in France, you'll manage inbound leads from very small businesses, transforming inquiries into loyal customers. This role covers the entire sales cycle, from qualifying prospects to effectively closing deals, all while embracing our unique 'Smart & Soft' selling method. You will not only sell insurance but support customers on their health journey, making their experiences as delightful as possible. With a mix of active listening and assertiveness, you'll ensure that each prospect feels valued and understood. Plus, you get to collaborate with a diverse team that shares the same mission-driven mindset. You will play a crucial role in shaping our sales practice, developing best practices to close deals, and providing valuable feedback to improve our offerings. If you are passionate about sales, fascinated by the insurance world, and ready to make a mark in an innovative setting, we’d love to have you on board. You’ll be empowered to make decisions, contribute to new strategies, and enjoy a plethora of perks that focus on your well-being and professional growth. Explore a career where health meets innovation, with Alan leading the way!

Frequently Asked Questions (FAQs) for Inbound Sales đŸ‡«đŸ‡· Role at Alan
What are the primary responsibilities of an Inbound Sales representative at Alan?

As an Inbound Sales representative at Alan, your primary responsibilities include managing inbound leads, qualifying them, and guiding potential customers through the sales cycle. You’ll apply the Alan Smart & Soft selling method to ensure an exceptional customer experience, making the process delightful and engaging. By educating prospects and addressing their concerns, you'll inspire them to become loyal customers.

Join Rise to see the full answer
What qualifications are required for the Inbound Sales role at Alan?

To succeed in the Inbound Sales role at Alan, you should have 1-2 years of sales experience, including closing accounts. Proficiency in French (C2 level or above) and a good command of English are essential. Beyond that, being organized, possessing strong follow-up skills, and having a natural empathy for understanding customer problems are crucial attributes that will help you excel in this position.

Join Rise to see the full answer
How does the Inbound Sales team contribute to company growth at Alan?

The Inbound Sales team at Alan plays a vital role in company growth by closing deals from inbound inquiries, directly impacting revenue. Additionally, team members are encouraged to provide feedback on products and processes, helping to refine offerings and improve the sales experience. This collaboration fosters innovation and continuous improvement within the organization.

Join Rise to see the full answer
What makes working in Inbound Sales at Alan unique?

Working in Inbound Sales at Alan is unique because of the mission-driven culture that prioritizes customer satisfaction and employee empowerment. You'll experience a supportive environment where every voice matters, and you’ll be involved in shaping a new sales practice. The emphasis on learning, growth, and modern sales techniques, such as leveraging AI, truly sets this role apart.

Join Rise to see the full answer
What perks and benefits do Inbound Sales representatives at Alan receive?

Inbound Sales representatives at Alan enjoy a wide array of perks designed to promote well-being and job satisfaction. These include flexible working options, generous equity packages, comprehensive health insurance, and a flexible vacation policy. Additionally, Alan offers a stimulating office environment, continuous learning opportunities, and resources to ensure you have everything you need to succeed in your role.

Join Rise to see the full answer
Common Interview Questions for Inbound Sales đŸ‡«đŸ‡·
Can you describe your experience with handling inbound sales leads?

In answering this question, highlight your specific experience managing and converting inbound leads. Discuss the tools you used, your strategy for qualification, and how you built rapport with potential customers. Share success stories that reflect your abilities to close deals effectively.

Join Rise to see the full answer
How do you ensure a great customer experience during the sales process?

Emphasize your commitment to great customer experience by discussing your active listening skills and how you tailor your approach to meet each prospect's needs. Explain how you address their concerns empathetically and provide tailored solutions, ensuring they feel valued throughout the interaction.

Join Rise to see the full answer
What strategies would you use to close a deal with a hesitant prospect?

Discuss strategies such as understanding objections, providing clear information, reinforcing the benefits of your products, and creating urgency. Share tactics like asking probing questions to uncover hesitations and responding with solutions that resonate with the prospect's needs.

Join Rise to see the full answer
How do you prioritize your follow-up tasks in a busy sales environment?

Talk about your organizational skills and specific methods you use to prioritize follow-ups, such as using a CRM system or maintaining a task list. Highlight your ability to categorize leads by their readiness to buy and importance, ensuring you remain responsive without sacrificing quality.

Join Rise to see the full answer
Can you give an example of how you successfully managed a sales cycle from start to finish?

Share a specific example that demonstrates your ability across all stages of the sales cycle. Focus on how you qualified the lead, built rapport, addressed objections, and closed the deal, providing measurable results or feedback from the customer if possible.

Join Rise to see the full answer
What do you know about Alan's products and services?

Research Alan's offerings thoroughly before your interview. Demonstrate your knowledge of their unique selling points and how they differ from traditional health insurance products. Relate this knowledge back to how it can benefit potential clients and enhance your sales strategy.

Join Rise to see the full answer
Describe a challenge you faced in sales and how you overcame it.

Provide a real example of a challenging sales situation. Explain the context, your thought process, and the solution you implemented. Highlight the outcome and what you learned from the experience, emphasizing tenacity and adaptability.

Join Rise to see the full answer
How do you stay current with trends in the health insurance industry?

Discuss various resources you use to stay informed about health insurance trends, such as industry publications, webinars, and networking groups. Explain why staying current is important for effectively addressing prospects' needs and aligning your sales approach with market demands.

Join Rise to see the full answer
What is your approach to educating prospects about their health insurance options?

Explain how you break down complex topics into simple, understandable terms. Emphasize your ability to create a trusting environment that encourages dialogue, allowing prospects to voice their concerns while you guide them through their options with clarity.

Join Rise to see the full answer
Why do you want to join Alan as an Inbound Sales representative?

Share your passion for the mission of empowering people's health. Highlight aspects of Alan's culture that resonate with you, such as the focus on customer experience, innovation, and employee development. Make sure to express your eagerness to contribute to their growth.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Alan Remote No location specified
Posted 12 days ago
Photo of the Rise User
Alan Remote No location specified
Posted 9 days ago
Photo of the Rise User
Posted 7 days ago
Photo of the Rise User
Posted 12 days ago
Photo of the Rise User
Posted 2 days ago
Paid Holidays
Sabbatical
Photo of the Rise User
Posted 24 hours ago
Photo of the Rise User
Posted 8 days ago
Photo of the Rise User
Posted 2 days ago

Our mission is to make personal, proactive and holistic health part of people’s daily lives, striving to be the world’s most member-centric healthcare company. Our employees join Alan because they truly believe in this mission. đŸ€˜ How we do it ?...

17 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
December 10, 2024

Subscribe to Rise newsletter

Risa star 🔼 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!