Inflight Services Coordinator

Alaska Airlines is seeking an Inflight Services Coordinator to join our Inflight Services team! This position is an excellent opportunity for an organized, driven individual to join a team of aviation professionals focused on providing an excellent customer experience to our passengers. The Inflight Services Coordinator is responsible for managing the daily operations of Alaska Airlines’ inflight services, including leading the onboarding process for new flight attendants and developing comprehensive onboarding programs. This role requires excellent organizational and communication skills, as well as the ability to collaborate with internal and external stakeholders. The ideal candidate is an experienced professional with a passion for customer service, an eye for detail, and a commitment to safety and regulatory compliance. If you think you’re the perfect fit for this position, read on to learn more about the required qualifications and how to apply.

Responsibilities:

Manage the daily operations of Alaska Airlines’ inflight services.

Lead the onboarding process for new flight attendants.

Develop comprehensive onboarding programs.

Maintain excellent customer service standards.

Ensure all safety and regulatory requirements are met.

Coordinate with internal and external stakeholders.

Keep organized records of new flight attendants.

Monitor and ensure quality of customer service.

Identify areas for improvement in the onboarding process.

Provide guidance and support to new flight attendants.

Alaska Airlines is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.