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Fresh Cut Supervisor - Phoenix, AZ - 1591

PURPOSE: Manages the Fresh Cut operation according to Company standards. Supervises Fresh Cut Department employees assigned. Provides customer service. Ensures product quality, freshness, safety and selection.DUTIES AND RESPONSIBILITIES:• Champions Company and Division customer service programs to meet or exceed Division customer service goals. Handles customer relations in a positive manner, including effective resolution of customer complaints. Promotes philosophy of personalized service in the Fresh Cut Department.• Supervises, motivates, and trains personnel. Monitors employee performance and recommends personnel actions such as hiring, firing, layoff and disciplinary action. Schedules Fresh Cut Department personnel assigned.• Prepares fresh fruits and vegetables and salads for the Fresh Cut Department. Stocks, dates and rotates Fresh Cut Department products to ensure quality, freshness, selection and adequate quantity to meet customer demand. Controls shrink and cost. Prevents the sale of out of code and product that does not meet standards.• Receives, checks and controls inventory to ensure adequate quantity, quality and freshness.• Creates effective promotional and seasonal displays.• Complies with all food and workplace safety rules and regulations. Ensures proper signing and pricing.• Assists customers by making product suggestions and engages in suggestive selling.• Ensures safety, cleanliness and sanitation of work area, cooler, equipment and display area.• Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity.• Other necessary and required duties.SKILLS AND PHYSICAL REQUIREMENTS:• Requires working knowledge of all duties related to the Fresh Cut Department.• Requires good communication skills and the ability to maintain composure in dealing with customers and co-workers.• Requires knowledge of workplace practices.• Requires a good understanding of overall company practices and Fresh Cut Department policies and procedures. Requires the ability to judge and react to business activity.• Must have knowledge of product variety, standards, perishability, food safety, food handling and sanitation procedures and department policies and procedures.• Frequently reaches, lifts, stacks and maneuvers objects of varying dimensions and weights up to approximately 50 lbs. Bends, stoops and reaches frequently. Pushes and pulls fully loaded hand trucks, six-wheel carts and pallet jacks. Performs repetitious arm movement to prepare, package and display products.• Manual dexterity and good eye-hand coordination are necessary.• Mental alertness is necessary to ensure safe and accurate completion of work activities. Requires knowledge of basic mathematics and weights and measures. Must have knowledge of produce variety, standards, perishability, food safety, food handling, sanitation, labeling and department policies and procedures.• Operates scales, wrappers, compactors and garbage disposals. Utilizes cleaning supplies and equipment. Utilizes knives and safety cutters. Requires use of latex gloves.• May be required to work nights, weekends and holidays. Scheduled hours will vary. Good attendance is required.• Exposure to potential hazards exists with respect to equipment and work aids necessary to perform job duties.WORK ENVIRONMENT:• Hands are frequently exposed to water, ice and cleaning agents.• Exposure to 35˚ Fahrenheit while handling products in cold cases and 28˚ Fahrenheit while handling products in cooler.• Working conditions consist of a temperature controlled store environment.SAFETY-SENSITIVE POSITION:Job responsibilities include tasks or duties that could affect the safety or health of the employee performing the task or others.DISCLAIMER:The above statements are intended to describe the general nature of work performed by employees assigned to this job. All employees must comply with Company, Division and Store policies and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each store and from store to store.
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Average salary estimate

$50000 / YEARLY (est.)
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$40000K
$60000K

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What You Should Know About Fresh Cut Supervisor - Phoenix, AZ - 1591, Albertsons Companies

Are you ready to take the lead in the Fresh Cut Department? As a Fresh Cut Supervisor with us in Phoenix, AZ, you’ll be at the heart of our operations, making sure that every fruit, vegetable, and salad looks perfect and meets our high standards. Your role is all about managing the day-to-day activities while providing top-notch customer service and ensuring product quality, freshness, and safety. You’ll be supervising and motivating a fantastic team, helping them reach their potential, and creating an atmosphere of personalized service that our customers will love. A typical day might include preparing fresh products, checking inventory, and getting creative with promotional displays to delight our shoppers. We’re looking for someone who knows the ins and outs of our department policies and is ready to ensure that everything is stocked, dated, and rotated properly. Plus, your knack for building relationships will come in handy when resolving customer concerns. If you’re passionate about fresh produce and committed to keeping our store a fun and inviting place to shop, we want to hear from you. Join us in making our Fresh Cut Department the talk of the town in Phoenix!

Frequently Asked Questions (FAQs) for Fresh Cut Supervisor - Phoenix, AZ - 1591 Role at Albertsons Companies
What are the main responsibilities of a Fresh Cut Supervisor at the company?

As a Fresh Cut Supervisor, your main responsibilities include overseeing the operations of the Fresh Cut Department, ensuring product quality, and providing excellent customer service. You will manage a team, train employees, prepare fresh fruits and vegetables, maintain inventory levels, and create attractive displays to enhance customer shopping experiences. Additionally, you'll handle customer complaints and ensure compliance with food and safety regulations.

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What qualifications are needed to be a Fresh Cut Supervisor in Phoenix, AZ?

To qualify for the Fresh Cut Supervisor position in Phoenix, AZ, candidates typically need a strong understanding of fresh produce, food safety, and department policies. Good communication skills and experience in supervising employees are essential. Physical requirements include the ability to lift up to 50 lbs and perform tasks requiring manual dexterity. Previous experience in a fresh food environment is preferred but not always necessary.

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What skills are essential for a successful Fresh Cut Supervisor?

A successful Fresh Cut Supervisor should possess strong leadership and communication skills, as they will need to manage and motivate a team. Knowledge of food safety, product standards, and good customer relations are critical to excel in this role. Additionally, strong problem-solving skills and the ability to react quickly to business activity will greatly benefit your success.

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What does a typical day look like for a Fresh Cut Supervisor?

A typical day for a Fresh Cut Supervisor involves managing the team, ensuring that fresh products are prepared and displayed properly, and interacting with customers. Daily tasks include monitoring inventory, training staff, resolving customer issues, and implementing promotional displays. The role requires a blend of leadership, creativity, and diligence to maintain the high standards set by the company.

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What is the work environment like for a Fresh Cut Supervisor?

The work environment for a Fresh Cut Supervisor is typically in a temperature-controlled store with exposure to low temperatures in product coolers. Supervisors should be prepared for a fast-paced environment where they frequently handle fresh products. Safety and cleanliness are emphasized at all times, along with compliance with food handling and sanitation regulations.

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Common Interview Questions for Fresh Cut Supervisor - Phoenix, AZ - 1591
Can you describe your experience managing a team in a Fresh Cut Department?

In my previous role, I led a team of fresh cut employees to ensure we met our quality standards. I focused on training and motivating my team through regular feedback, which helped improve both productivity and morale. Striving to maintain open communication, I fostered an environment where team members felt supported and valued.

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How do you ensure product quality and freshness in the Fresh Cut Department?

To guarantee product quality and freshness, I implement strict inventory management practices and ensure that items are rotated correctly. I regularly conduct quality checks, monitor expiration dates, and work closely with suppliers to maintain high standards of all fresh cut products.

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What strategies do you use to provide excellent customer service?

Providing excellent customer service starts with being approachable and attentive. I make it a priority to engage with customers, listen to their needs, and make personalized recommendations. Additionally, I empower my team to take ownership of customer interactions and handle complaints with a positivity that enhances the overall shopping experience.

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How do you handle employee performance issues?

I address employee performance issues with transparency and direct communication. I routinely schedule one-on-one discussions to review performance, identify challenges, and set improvement goals. Constructive feedback is crucial, and I work to ensure that my team feels supported in their professional growth.

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How do you ensure compliance with food safety regulations?

Ensuring compliance with food safety regulations involves regular training for my team regarding safety protocols, sanitation practices, and healthy handling of products. I also conduct routine audits of our practices to identify potential risks and implement corrective measures to prevent any breaches.

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What experience do you have with creating promotional displays?

I have extensive experience creating promotional displays that not only highlight seasonal products but also enhance store aesthetics. This includes brainstorming ideas, coordinating with my team on execution, and ensuring that our displays are fresh, visually appealing, and compliant with safety standards.

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How do you maintain a positive work environment?

Maintaining a positive work environment begins with open communication and appreciation for my team's efforts. I encourage collaboration, recognize achievements, and foster a culture of support where each team member feels valued. Regular team-building activities also contribute to a united and motivated workforce.

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What challenges do you expect in the role of Fresh Cut Supervisor?

I anticipate challenges such as managing high customer traffic, maintaining product quality during peak times, and ensuring effective team coordination. However, I believe that proactive planning, clear communication, and strong teamwork can help overcome these challenges while fostering a positive department environment.

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How do you prioritize your tasks as a Fresh Cut Supervisor?

I prioritize my tasks based on customer needs and urgency. Each day, I create a to-do list that includes key responsibilities such as managing inventory, assisting customers, and supervising my team. By being flexible and adjusting priorities in real-time, I ensure that our department runs smoothly and efficiently.

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Can you give an example of a successful project you led in a Fresh Cut Department?

In a previous position, I spearheaded a seasonal promotion that focused on local produce. I engaged my team to gather ideas, create displays, and launch marketing strategies. This project not only increased customer engagement and sales but also positioned our store as supportive of local suppliers, enhancing our community relations.

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Full-time, on-site
DATE POSTED
December 22, 2024

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