CA- Warehouse Associate - International Shipping Experience - Burbank, CA

As a Warehouse Associate at Ryan Herco Flow Solutions, your main responsibilities will include providing front-line customer service at the 'Will-Call' counter, accurately entering and processing orders, pulling, packaging, and shipping orders, and maintaining organized stock in our system. Additionally, this role involves driving company-owned trucks to deliver orders, which means having a valid driver’s license and a clean driving record is essential.

To qualify for the Warehouse Associate position at Ryan Herco Flow Solutions, candidates should have one to three years of experience in warehousing or related fields. Familiarity with international shipping practices is highly desirable. While not mandatory, knowledge of PVC fittings or the plumbing industry is a plus. Excellent customer service skills and the ability to communicate effectively are crucial for success in this role.

Ryan Herco Flow Solutions offers a comprehensive benefits package for Warehouse Associates, including competitive pay, medical, dental, and vision insurance. You will also enjoy paid vacation, sick leave, holiday pay, and a floating holiday. Life insurance, tuition reimbursement for educational advancement, and a 401(k) plan with company match are also included, all contributing to a supportive work-life balance and personal growth.

At Ryan Herco Flow Solutions, we believe in promoting from within. We value employees who show dedication and contribute to our company’s growth. Warehouse Associates have ample opportunities for career advancement through ongoing training, development programs, and potential openings at higher levels within the organization. Your success is our success!

The work environment at Ryan Herco Flow Solutions is team-oriented and fosters collaboration. As a Warehouse Associate, you’ll interact with a diverse range of people and departments, creating a dynamic workplace. We prioritize solid interpersonal skills, so being a reliable communicator working effectively with others is essential to ensure smooth operations.

When answering this question, focus on providing specific examples from your past roles that highlight your skills in inventory management, order fulfillment, and customer service. Describe scenarios where you effectively handled shipping processes or improved efficiency in the warehouse.

Express your confidence in driving company vehicles, emphasizing your clean driving record and your ability to navigate routes efficiently. Mention any past experiences where you managed logistics or deliveries to showcase your reliability in this aspect of the role.

Outline your approach to prioritizing tasks, such as using a checklist or organizing tasks by urgency. Provide examples of how you have successfully managed multiple responsibilities while ensuring accuracy in order fulfillment and customer satisfaction in past experiences.

Discuss your view on excellent customer service, highlighting aspects like active listening, empathy, and timely responses. Provide an example of a situation where you went above and beyond to meet a customer's needs, illustrating your commitment to high service standards.

If you have experience, discuss your understanding of customs documentation, shipping regulations, and logistics involved in international shipping. If not, express your eagerness to learn about these procedures and how you plan to become proficient in them.

Affirm your ability to handle physical tasks by discussing your experiences with lifting, moving, and organizing inventory. Mention any relevant training or certifications that demonstrate your preparedness for the physical demands of the warehouse role.

Detail your methods for ensuring accuracy, such as double-checking orders, utilizing barcodes, and maintaining organized records. Offer specific examples where attention to detail prevented errors in order processing.

Discuss your understanding of safety practices, such as wearing appropriate gear, following equipment handling guidelines, and recognizing hazardous materials. Highlight experiences where you actively promoted a safe working environment.

Provide thoughtful suggestions for improving workflow based on your experiences. Talk about strategies like organizing stock for easy access, using technology, or implementing more efficient shelving systems.

Prepare to express your enthusiasm for the company by mentioning its reputation in fluid control and service excellence. Talk about how the company values employee growth and how you see yourself contributing to its success.