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Technical Product Manager (EHR Integrations), Remote

Aledade is committed to transforming value-based care through technology enablement, and the Point of Care team at Aledade is at the leading the charge in using advanced technologies to transform provider workflow at the point of care. 


This Technical Product Manager role will lead development teams that are integrating Aledade’s powerful data-driven insights into a wide range of EHRs used by Aledade primary care practices. You will collaborate deeply with your engineering peers, you will collaborate with business and clinical leadership, and you will ensure we are delivering a product roadmap that optimizes for value.


Primary Duties:
  • Spearhead the development and implementation of Aledade technology within practice EHR workflows by crafting product vision, strategy, roadmap, and execution. 
  • Work with internal teams and end users to develop a deep understanding of requirements, perform thoughtful solution design, use data to test hypotheses, and support teams throughout execution.
  • Write detailed product documentation for new initiatives and capabilities, capturing detailed descriptions of business rationale, requirements, and success criteria that are defined by measurable outcomes.
  • Use data to better understand user needs and guide future product development using an iterative and experimental approach.
  • Collaborate with a wide range of stakeholders, including teams in research, product design, engineering, clinical, and business stakeholders.
  • Develop short- and long-term roadmaps that deliver maximum value with minimum risk and assume ongoing iteration.


Minimum Qualifications:
  • 5+ years of product management experience in technology, technology-enabled services industry, or a SaaS product.
  • Experience building and implementing enterprise software within healthcare environments with clinical users.
  • Demonstrated ability to develop product strategies and effectively communicate recommendations to stakeholders and leadership.
  • Experience with and understanding of the software development lifecycle and agile software development methodologies.


Preferred Knowledge, Skills, and/or Abilities:
  • Deep knowledge and experience working with EHRs.
  • Experience building products within a range of large enterprise networks through small single server installations (e.g. network security and permissions, active directory, VPNs, web extensions, native web and desktop applications, etc.).
  • Familiarity with operating system permissions and productionizing scripts and executables/msi, securely hosting and signing packages, and deploying and maintaining application installers for various OS versions.
  • Proven track record of successfully managing products from concept to launch
  • Comfort managing broad set of stakeholders up through the executive level


Who We Are:

Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of payers, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives, and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.


What Does This Mean for You?

At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.


In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:

Flexible work schedules and the ability to work remotely are available for many roles

Health, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners Robust time off plan 21 days of PTO in your first year 2 Paid Volunteer Days & 11 paid holidays

12 weeks paid Parental Leave for all new parents

6 weeks paid sabbatical after 6 years of service

Educational Assistant Program & Clinical Employee Reimbursement Program

401(K) with up to 4% match

Stock options

And much more!


At Aledade, we don’t just accept differences, we celebrate them!   We strive to attract, develop, and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.


Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at  https://www.aledade.com/privacy-policy-applicants

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What You Should Know About Technical Product Manager (EHR Integrations), Remote, Aledade

If you're looking to make a real impact in the healthcare sector, Aledade offers an exciting opportunity as a Technical Product Manager (EHR Integrations) in a remote setting. At Aledade, we're on a mission to reshape primary care with technology that empowers independent practices and enhances patient outcomes. In this role, you'll be at the forefront of integrating invaluable data-driven insights into electronic health records (EHRs) used by our primary care practices. You'll collaborate with engineers, business leaders, and clinical experts to deliver a product roadmap that maximizes value while minimizing risk. Your responsibilities will encompass crafting product vision and strategy, diving deep into user needs, and documenting initiatives that lay out business rationale and success criteria clearly. Your experience in product management—ideally within healthcare or SaaS environments—will shine, especially with your understanding of EHR systems. Our ideal candidate not only has the requisite skills but also thrives in a collaborative culture that values diverse backgrounds and innovative ideas. Plus, you’ll enjoy a flexible work schedule and a supportive remote-first environment, making it easy to balance your work and life. If you're eager to drive transformational change and have a knack for product strategy, this Technical Product Manager role at Aledade could be your perfect fit!

Frequently Asked Questions (FAQs) for Technical Product Manager (EHR Integrations), Remote Role at Aledade
What are the responsibilities of a Technical Product Manager (EHR Integrations) at Aledade?

The Technical Product Manager (EHR Integrations) at Aledade is responsible for spearheading the development and implementation of technology within practice EHR workflows. This includes crafting the product vision and strategy, working in collaboration with internal teams and end users to identify and understand requirements, and designing thoughtful solutions that use data to validate ideas. Additionally, you'll document detailed descriptions of new initiatives, utilize data to guide future developments, and ensure a strong collaboration with various stakeholders across the organization.

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What qualifications are needed to apply for the Technical Product Manager position at Aledade?

To be considered for the Technical Product Manager (EHR Integrations) role at Aledade, candidates should have at least 5 years of product management experience in technology, ideally within a healthcare context. A deep understanding of enterprise software used in clinical environments is essential. Furthermore, familiarity with the software development lifecycle, agile methodologies, and a broad understanding of EHR systems will make your application stand out.

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What skills will enhance my application for the Technical Product Manager at Aledade?

Successful candidates for the Technical Product Manager (EHR Integrations) role at Aledade will benefit from showcasing a variety of skills. This includes expertise in EHR systems, experience managing products from concept to launch, and the ability to communicate effectively with a wide range of stakeholders. Additionally, understanding network security, operating system permissions, and familiarity with deployment processes will significantly enhance your application.

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How does Aledade ensure it meets the needs of its clients through the Technical Product Manager role?

In the Technical Product Manager (EHR Integrations) position, Aledade emphasizes understanding user needs meticulously. By engaging with internal teams and end users, utilizing data to derive insights, and having an iterative approach to product development, the company ensures that the products not only meet but exceed the expectations of their clients in independent primary care.

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What does Aledade value in its company culture as it hires a Technical Product Manager?

Aledade fosters a collaborative, inclusive culture that emphasizes diversity and innovation. In hiring a Technical Product Manager (EHR Integrations), the company values candidates who are not only skilled but are also passionate about healthcare transformation, show respect for diverse perspectives, and have a willingness to learn and adapt within a remote-first environment.

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Common Interview Questions for Technical Product Manager (EHR Integrations), Remote
Can you describe your experience with electronic health records (EHRs)?

When answering this question, focus on your specific experiences working with EHR systems. Discuss any projects where you have implemented or enhanced EHR workflows, the challenges you faced, how you collaborated with clinical staff, and the outcomes of your efforts. Highlight your familiarity with various EHRs used within the healthcare environment.

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How do you approach gathering user requirements for a new product?

In your response, outline your method for user research, which might include interviews, surveys, or user testing. Explain how you prioritize requirements, ensure that all stakeholder perspectives are considered, and how you analyze this information to create a product roadmap that aligns with both user needs and business goals.

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What strategies do you use to manage multiple stakeholders effectively?

Discuss your approach to stakeholder management, such as regular updates, establishing clear communication channels, and using collaboration tools to keep everyone informed. Share past experiences where you successfully balanced differing priorities and how you ensured stakeholder expectations were met.

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Describe a time you had to pivot your product strategy mid-development. What did you learn?

This is an opportunity to demonstrate your adaptability. Share a specific instance where data or user feedback necessitated a change in direction. Discuss your thought process, the actions you took, and the lessons learned from the experience that you would apply moving forward.

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How do you ensure your product developments align with company goals?

Emphasize the importance of understanding the overall vision and targets of the company. Talk about how you frequently communicate with upper management, incorporate their feedback into your planning, and create metrics or KPIs to measure alignment and success of your product initiatives.

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What is your experience with agile methodologies in product management?

Share your expertise with agile practices, emphasizing specific tools (like Scrum or Kanban) you've used, and how you’ve applied these methodologies to enhance product development efficiency. Provide examples of how agile practices have led to improved collaboration and a better product fit.

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How do you determine the success of a product after its launch?

Detail how you analyze product performance using metrics such as user engagement, feature adoption, and market feedback. Talk about your approach to continuous improvement, including gathering user feedback post-launch, assessing the initial impact against KPIs, and iterating on the product based on real-world data.

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When faced with a conflict in your development team, how do you handle it?

Discuss your conflict resolution style, highlighting effective communication, active listening, and finding common ground between differing opinions within the team. Provide an example of a conflict you successfully navigated and how it positively impacted the project.

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Describe how you document product requirements. What approach do you take?

Explain your process for creating comprehensive documentation, including how you gather requirements, the templates you use, and how you ensure clarity for both technical and non-technical stakeholders. Share examples of the tools you use and the importance of maintaining updated documentation.

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How would you prioritize features in your product roadmap?

Discuss your prioritization framework, possibly incorporating methods like MoSCoW or RICE, and how you balance user needs, business value, and resource constraints. Explain how you involve the team and stakeholders in this process to ensure alignment and buy-in.

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At the heart of the Aledade model is the simple, but radical, idea that Aledade only succeeds when partner practices succeed in lowering costs to payers through better care for patients. By keeping patients and their healthcare providers at the ce...

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DATE POSTED
January 15, 2025

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