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Senior Product Manager

About Us: 

Here at Tarro we build products that empower small brick and mortar restaurants by liberating them of the operational burden of running their business. We accomplish this by providing a frictionless connection between them and their customers through our multi-product ecosystem offering AI-enabled order taking, delivery enablement, payment solutions, and point-of-sale software. At Tarro, we use a combination of bits (technology) and atoms (people) to solve real world problems facing small business owners.

We obsess over placing our customers first and working backwards from there. When our customers succeed, we succeed. The restaurant industry in the US is over a $1 trillion total addressable market (TAM), but remains relatively underserved by technology. Large chains are able to afford expensive tech that gives them a huge advantage; we believe that small restaurant owners deserve access to the same technologies at an affordable price. 

Tarro has been profitable for nearly a decade and seen 5x revenue growth in the last three years. As of our last fundraising round in mid-2022, we were valued at $450M and have since seen substantial growth across customer acquisition, product development and company headcount. Thousands of loyal restaurants have entrusted Tarro with their success, and together we have supported nearly 20 million customers. We are proud to be named one of Built In’s top companies to work for in 2023.

To learn more about our culture, values and how you can be a part of helping mom & pop restaurants thrive, please visit us here! Helping restaurants thrive, not just survive.

What you’ll do:

  • Join a fast-growing product team with a significant amount of growth opportunity and scope

  • Work on both our core product vertical as well as key product horizontals, driving the roadmap, strategy, and execution for your areas

  • Build a deep understanding of our market, competitive services, and core user needs

  • Lead highly cross-functional initiatives with both technical and non-technical teams

About you:

  • Bachelor’s degree in Computer Science or similar field

  • 5+ years of product management experience launching and iterating on products/features

  • Comfortable making decisions in highly ambiguous low-data environments

  • Deeply thoughtful about your products, backed by a mix of quantitative and qualitative insights

  • Pace-setter with a strong bias for action and a desire to move fast

  • User-first mindset and a track record of product development based on user needs

  • Passion for the restaurant industry and restaurant technology

Bonus points:

  • Experience designing internal tools and/or tools for operations teams

  • Experience working on 0 to 1 products

Tarro is committed to hiring the best team to empower small businesses to thrive. We believe that a diverse workforce is paramount to our success. We welcome talent from all backgrounds - including but not limited to - race, sexual orientation, gender identity, age, nationality, religion, veteran status, political affiliation, and disability.

If you do not meet all the requirements listed above which candidates rarely do, don't worry. We still encourage you to apply!

The salary range for this role is $175,000 - $250,000 USD

Average salary estimate

$212500 / YEARLY (est.)
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$175000K
$250000K

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What You Should Know About Senior Product Manager , Tarro

Are you ready to take on a challenging and rewarding role as a Senior Product Manager at Tarro in beautiful Menlo Park? Here at Tarro, we are on a mission to empower small brick-and-mortar restaurants with innovative technology solutions that eliminate operational burdens and connect them seamlessly with customers. You’ll be joining a dynamic product team where your expertise will significantly contribute to our core product offerings and strategic initiatives. Imagine leading cross-functional teams to drive the roadmap for AI-enabled order taking, delivery solutions, and payment processing! We're looking for someone who is not only experienced in product management but also possesses a strong passion for the restaurant industry. With over five years of experience under your belt and a knack for thriving in ambiguous environments, you'll utilize both qualitative and quantitative insights to make thoughtful product decisions. At Tarro, your user-first mindset will be essential as we strive to provide affordable tech solutions to empower the underserved restaurant sector. Our company culture is diverse and inclusive, proudly supporting a mix of backgrounds. Ready to help mom-and-pop restaurants thrive, not just survive? Join us in making a difference for thousands of loyal restaurant partners. If you’re looking for an opportunity to work at a company listed as one of Built In’s top employers for 2023, then this is the role for you at Tarro!

Frequently Asked Questions (FAQs) for Senior Product Manager Role at Tarro
What are the main responsibilities of a Senior Product Manager at Tarro?

As a Senior Product Manager at Tarro, your main responsibilities will include driving the product roadmap and strategy, leading cross-functional initiatives, and actively engaging with both technical and non-technical teams. You will work on key areas of both core product verticals and horizontal initiatives, ensuring that you build an in-depth understanding of the market, competitive services, and user needs. This role also involves making informed decisions in a fast-paced environment and leading the charge in developing innovative solutions for small businesses.

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What qualifications are required for the Senior Product Manager role at Tarro?

To qualify for the Senior Product Manager position at Tarro, candidates should possess a Bachelor's degree in Computer Science or a related field, along with at least five years of product management experience launching and iterating on products. A proven ability to thrive in ambiguous situations, a strong user-first mindset, and a passion for the restaurant technology field are crucial. Familiarity with operational tools and experience in developing products from scratch are advantageous bonuses.

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What is the salary range for the Senior Product Manager position at Tarro?

The salary range for the Senior Product Manager role at Tarro is between $175,000 to $250,000 USD. This competitive salary reflects the value we place on experienced professionals who are passionate about driving the restaurant industry forward. Joining Tarro means not only providing affordable technology to enterprises but also being rewarded for your expertise and contributions.

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How does Tarro support diversity in its workforce?

At Tarro, diversity is at the core of our values. We believe a diverse workforce is essential to our success and innovations. We welcome candidates from all backgrounds, including various races, sexual orientations, gender identities, ages, nationalities, religions, veteran statuses, political affiliations, and abilities. Our commitment to inclusivity means that we encourage applicants from all walks of life, even if they may not meet all listed requirements.

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What kind of company culture can a Senior Product Manager expect at Tarro?

As a Senior Product Manager at Tarro, you can expect a company culture that values collaboration, innovation, and customer-centricity. We pride ourselves on being one of Built In’s top companies to work for in 2023, reflecting our supportive environment that encourages personal and professional growth. Our team is passionate about empowering small businesses and fostering a collaborative atmosphere where everyone's ideas are valued.

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Common Interview Questions for Senior Product Manager
Can you describe your experience in product management?

In response to this question, highlight your relevant experience, detailing specific products you've managed, the methodologies you've used, and how you’ve successfully navigated challenges. Discuss key achievements and metrics that showcase your impact on product value.

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How do you prioritize features when product managing?

Explain your approach to feature prioritization, which could involve stakeholder consultations, user feedback, and market analysis. Emphasize the importance of aligning with business goals and ensuring customer needs are met efficiently.

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What strategies do you use to work collaboratively across teams?

Share specific examples of how you've effectively collaborated with cross-functional teams in past roles. Illustrate your communication methods, project management tools, and how you fostered a productive team environment.

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How do you ensure that user needs are at the forefront of product development?

Discuss the processes you employ for user research, including surveys, interviews, and usability testing. Stress the importance of gathering user feedback early and often in the development cycle.

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What is the biggest challenge you've faced in product management, and how did you overcome it?

Be prepared to describe a specific challenge connected to product development, detailing the steps you took to address it, the insights gained, and the overall outcomes which showcased your problem-solving abilities.

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What metrics do you believe are critical for the success of a product?

Identify key performance indicators (KPIs) that align with business objectives, whether they’re user engagement metrics, revenue growth, or retention rates. Be ready to justify why you find these metrics essential for evaluating product success.

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How do you stay updated with market trends and competitor analysis?

Discuss your methods for market research, such as following relevant publications, attending industry conferences, or utilizing tools for competitive analysis. Emphasize how this information shapes your strategic decisions.

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Can you give an example of a product you successfully launched?

Prepare a detailed account of a specific product launch, highlighting your role, the challenges faced, your strategies for execution, and the results achieved. Show how this experience is relevant to the Senior Product Manager role.

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What is your approach to product roadmaps?

Discuss how you create product roadmaps, emphasizing collaboration with stakeholders and the significance of aligning the roadmap with overall business goals and timelines. Make sure to mention flexibility and adaptability in response to changing conditions.

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Why are you passionate about the restaurant technology industry?

Share personal insights or experiences that connect you to the restaurant technology field. Talk about how these insights drive your motivation to innovate and create meaningful solutions for small businesses.

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T By Tarro
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 6, 2025

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