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Senior Product Manager - Delivery Experience (Mobile)

Job Description

A hybrid work model requires 3 days a week in the office.

At Delivery Experience, we build the technology we need to make Allegro deliveries easy, cheap, quick, and reliable. We take care of the critical services along the Allegro purchase & post-purchase pathway and merchant experience regarding delivery. We build the new logistics tools enabling the development of Allegro’s own logistics infrastructure as well as a cooperation with external logistics carriers. 

Are you passionate about enhancing customer experiences and driving competitive success in the mobile app market? Join our team to make a significant impact!

 

Key responsible for your role::

  • Enhance mobile app competitiveness by developing customer-centric logistic products

  • Ensure a seamless customer journey through our logistics processes on the mobile app

  • Provide personalized solutions for our customers

  • Build awareness of key initiatives within our logistics products in international markets

 

We are looking for people who:

  • You have proven experience in product management of native apps (Android, iOS) throughout their lifecycle.

  • You have experience in developing digital products in collaboration with Scrum or Kanban mobile engineering teams.

  • You possess strong communication skills with the ability to effectively collaborate across teams.

  • You have a highly analytical mindset with proficiency in working with data.

  • You possess a growth mindset and a strong desire to learn, adapt, and improve, even through mistakes.

  • You are capable of setting priorities and making data-driven decisions.

  • You can view the product through the eyes of users (sellers and buyers).

  • You have at least a B2 level of proficiency in English.

 

In your daily work you will handle the following tasks:

  • Delivering new products, processes and services, developing existing ones in cooperation with stakeholders, data analysts and other Product Managers

  • Business analysis - based on business requirements creating possible solutions and implementing variants; identifying, planning and facilitating all dependencies needed to deliver the product 

  • Setting meaningful KPIs showing product’s performance

  • Building roadmaps and predictable development process together with Tech Leads/Engineers/Business analysts

  • Managing estimates and deadlines, identifying project risks and proper communication and mitigation of these risks

  • Being the Single Point of Contact for the products he/she is responsible for: knowing product from the scratch and being able to answer complex questions about the product 

  • Effective negotiation in cooperation with peers and business stakeholders in order to deliver the product/feature delivering maximum value

  • Facilitate communication across different teams and stakeholders to align objectives and ensure everyone is on the same page

 

What we offer:

  • A hybrid work model that you will agree on with your leader and the team. We have well-located offices (with fully equipped kitchens and bicycle parking facilities) and excellent working tools (height-adjustable desks, interactive conference rooms)

  • Long term discretionary incentive plan based on Allegro.eu shares

  • Annual bonus up to 20% of the annual salary gross (depending on your annual assessment and the company's results)

  • A wide selection of fringe benefits in a cafeteria plan – you choose what you like (e.g. medical, sports or lunch packages, insurance, purchase vouchers)

  • English classes that we pay for related to the specific nature of your job

  • 16" or 14" MacBook Pro with M1 processor and, 32GB RAM or a corresponding Dell with Windows (if you don’t like Macs) and other gadgets that you may need

  • Working in a team you can always count on — we have on board top-class specialists and experts in their areas of expertise

  • A high degree of autonomy in terms of organizing your team’s work; we encourage you to develop continuously and try out new things

  • Hackathons, team tourism, training budget and an internal educational platform, MindUp (including training courses on work organization, means of communications, motivation to work and various technologies and subject-matter issues)

  • If you want to learn more, check it out

 

Why is it worth working with us:

  • You work with first-class experts who are eager to share their knowledge

  • The flow of our know-how within the company is really smooth!

  • This is a great opportunity to join a team passionate about building customer engagement and technology

  • The IT team is made up of over 2000 members who have shared their knowledge at multiple conferences, such as Devoxx, Confitura, Geecon and co-create a blog: allegro.tech

  • Your ideas and suggestions for improvement will always be listened to attentively

  • Your decisions make a difference and shape one of the leading e-commerce in Europe. No wonder, since our platform handles over 30 million searches daily.

 

This may also be of interest to you:

Allegro Tech Podcast → https://podcast.allegro.tech/

Booklet → https://jobs.allegro.eu/job-areas/tech-data/ 

 

Send in your CV and see why it is #dobrzetubyć (#goodtobehere)

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Average salary estimate

$75000 / YEARLY (est.)
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$60000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Product Manager - Delivery Experience (Mobile), Allegro

Are you ready to take the lead in enhancing the mobile experience at Allegro as our new Senior Product Manager - Delivery Experience? Based in the vibrant city of Warsaw, Polska, you’ll play a crucial role in shaping how we make deliveries easy, cheap, quick, and reliable for our users. The heart of your mission is to develop innovative customer-centric logistics products that not only enhance our mobile app's competitiveness but also ensure that our customers enjoy a seamless journey through the delivery processes. You'll dive deep into collaboration with mobile engineering teams using Agile methodologies like Scrum or Kanban, and together, you’ll build tools that propel Allegro’s own logistics infrastructure forward. If you have a passion for collecting insights from data, understanding user needs, and driving impactful solutions, this is the place for you! With a hybrid work model allowing flexibility to work from home three days a week, you can enjoy a balanced and productive work life. Here, you'll join a dynamic team of experts who are eager to share their knowledge and support your growth as a product manager. Your role will include defining KPIs, managing risks, negotiating with stakeholders, and being the point of contact for your products. If you’re enthusiastic about making a real difference in the e-commerce landscape while collaborating with the best in the industry, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Senior Product Manager - Delivery Experience (Mobile) Role at Allegro
What are the responsibilities of a Senior Product Manager - Delivery Experience at Allegro?

As a Senior Product Manager - Delivery Experience at Allegro, your responsibilities revolve around enhancing our mobile logistics products, ensuring seamless customer journeys, and collaborating with engineering teams. You'll be tasked with delivering new products, conducting business analyses, setting meaningful KPIs, and managing project risks while serving as the primary contact for your products.

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What qualifications do I need to apply for the Senior Product Manager - Delivery Experience position at Allegro?

To apply for the Senior Product Manager - Delivery Experience position at Allegro, you should have proven experience in product management for native apps (both Android and iOS). Experience working with Agile teams, strong communication skills, an analytical mindset, and proficiency in English (at least B2 level) are crucial, along with a growth-oriented attitude.

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How does collaboration work in the Senior Product Manager - Delivery Experience role at Allegro?

Collaboration in the Senior Product Manager - Delivery Experience role at Allegro is key to success. You'll facilitate communication between various teams, including engineers, data analysts, and other product managers. This teamwork ensures alignment on objectives and the efficient delivery of products and features that maximize value for users.

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What is the work model for the Senior Product Manager - Delivery Experience position at Allegro?

The Senior Product Manager - Delivery Experience position at Allegro offers a hybrid work model, with three days a week designated for in-office work. This flexibility allows you to balance your work life while collaboratively shaping logistic solutions with your team at Allegro.

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What benefits does Allegro offer to Senior Product Managers?

Allegro offers an excellent range of benefits for Senior Product Managers, including a long-term discretionary incentive plan, bonuses based on annual performance, a cafeteria plan for various perks like medical insurance and sports packages, and the opportunity for personal development through training budgets and internal learning platforms.

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Common Interview Questions for Senior Product Manager - Delivery Experience (Mobile)
What strategies do you use to manage the product development lifecycle effectively?

In managing the product development lifecycle, I prioritize establishing clear communication channels, setting realistic deadlines, and using Agile methodologies to adapt to changes. Regular check-ins with the team help to identify challenges early and ensure that everyone is aligned towards common goals.

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How do you prioritize customer needs in product management?

I prioritize customer needs by regularly soliciting feedback through user reviews, conducting surveys, and analyzing usage data. This helps to inform product enhancements and ensures that the final product truly meets user expectations and strives for a seamless experience.

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Can you describe your experience with using data to drive product decisions?

I leverage data analytics tools to track the performance of existing products, identify user behavior patterns, and set KPIs. Making data-driven decisions allows me to innovate and iterate effectively, ensuring that our product evolves to meet the needs of its users.

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What is your approach to risk management in product development?

My approach to risk management involves early identification of potential risks through thorough project planning and continuous monitoring. I engage stakeholders to discuss possible risks, their impact, and mitigation strategies, ensuring we are prepared for any challenges that arise during development.

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How do you handle team disagreements when managing a project?

When handling team disagreements, my focus is on fostering open communication. I encourage team members to express their opinions while guiding discussions toward finding common ground. Facilitating mediation can lead to collaborative solutions that respect differing viewpoints and drive the project forward.

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Describe a time when you successfully launched a product.

In my previous role, I led the launch of a new mobile app feature that significantly improved user engagement. Through a comprehensive plan involving stakeholder input, rigorous testing, and feedback incorporation, we exceeded our targets for user adoption within the first quarter post-launch.

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What tools have you used for product management?

I have extensive experience using tools like Jira for Agile project management, Trello for task organization, and Google Analytics for tracking user engagement. These tools help streamline coordination and improve efficiency throughout the product development process.

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How do you ensure all team members are aligned on product objectives?

I ensure alignment on product objectives through regular meetings, clear documentation of goals, and continuous updates on progress. I also utilize visual project management tools to keep everyone informed and encourage feedback to adapt objectives if necessary.

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What do you consider as key performance indicators for a logistics app?

Key performance indicators for a logistics app might include user retention rates, average delivery time, customer satisfaction scores, and the number of successful transactions completed through the app. Monitoring these KPIs can help refine logistics operations and enhance user experience.

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How do you approach market research when developing new products?

I approach market research by first analyzing existing competitors and their offerings. I then gather qualitative and quantitative data through surveys, interviews, and focus groups to understand user needs and desires. This comprehensive view informs product development, ensuring we fill market gaps effectively.

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Allegro is the most popular Polish shopping destination with about 17 million users monthly and over 1.1 million items sold on the platform daily. Making a site like this work requires a lot of engineering and as the site grows, we learn and adopt...

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DATE POSTED
April 3, 2025

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