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Head of Gamification

Playson is on a mission to set the new standard for player engagement in iGaming. As our Head of Gamification, you won’t just shape mechanics—you’ll architect the emotional core of our gameplay experience.

You’ll take full ownership of our Promo Tools ecosystem—Jackpots, Tournaments, Free Spins, Short Races, and next-gen engagement features—evolving it into a competitive advantage that delights players and drives measurable operator value.

This is a strategic, cross-functional leadership role with direct influence on product direction, company-wide initiatives, and roadmap prioritization. You'll sit at the intersection of behavioral psychology, technical execution, and commercial strategy—steering the design of experiences that deepen player immersion and accelerate revenue performance.

Join us to lead innovation where it matters most: the moments that make players stay.

🎯 What You’ll Do

  • Own the full strategic lifecycle of promotional mechanics—from concept to global rollout—across a portfolio of high-impact tools.

  • Shape a data-informed roadmap aligned with business outcomes, player psychology, and market movement.

  • Identify product opportunities that create competitive moats and generate measurable uplift in engagement and retention.

  • Translate complex engagement models into clear, scalable features—partnering closely with Game Design, Backend, UX, and Commercial.

  • Lead stakeholder alignment from executive planning to delivery, presenting roadmaps and strategic bets to C-level leadership.

  • Prioritize with intent: every feature shipped should reinforce our position as a market leader in player engagement.

  • Establish and monitor the KPIs that matter—not vanity metrics, but real player behaviour and operator impact.

✅ What Makes You a Fit

  • 5+ years of product ownership in B2B iGaming, ideally in real-money slots with global reach.

  • Proven record of shipping promo mechanics that scale—you’ve led features like Jackpots, Free Spins, Missions, or engagement-first innovations.

  • You think like a strategist and move like an operator—balancing long-term vision with focused execution.

  • Fluent in KPIs, segmentation, A/B testing, and behavioural data—but never detached from the player’s experience.

  • You can lead without authority, align cross-functional teams, and advocate for product priorities at any level of the business.

  • Confident presenter—able to distill complex ideas into clear narratives for senior stakeholders and execs.

🚀 Why Join Playson?

💰 Benefit from a transparent and systematic quarterly bonus system.

⏰ We offer a flexible work schedule to accommodate your needs.

🏠 Choose to work remotely, providing greater flexibility and comfort.

🏖️ Enjoy unlimited paid vacation leave, including bank holidays.

🤒 Take unlimited paid sick leave whenever necessary.

📚 Get reimbursement for professional development courses and training. We provide access to the latest tools and training for continuous growth.

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What You Should Know About Head of Gamification, Playson

Playson is excited to announce an incredible opportunity for a Head of Gamification to join our dynamic team. If you have a passion for player engagement and a knack for designing compelling gaming experiences, this role is perfect for you! As our Head of Gamification, you will have the unique chance to influence the very essence of gameplay, taking charge of our Promo Tools ecosystem that includes exciting features like Jackpots, Tournaments, and Free Spins. Your role will involve aligning behavioral psychology with technical execution and commercial strategy, ensuring that every product enhancement not only delights our players but also drives significant operator value. It's a cross-functional leadership position, where you'll collaborate closely with design, backend, and commercial teams to craft innovative engagement concepts that keep players returning. With a focus on deliverables, you'll monitor key performance indicators that matter and present strategic initiatives to our C-level executives. Join Playson, lead the charge in elevating player experiences, and help us carve out a competitive edge in the iGaming industry while enjoying flexible working arrangements and generous benefits!

Frequently Asked Questions (FAQs) for Head of Gamification Role at Playson
What are the responsibilities of the Head of Gamification at Playson?

As the Head of Gamification at Playson, your primary responsibilities include overseeing the full strategic lifecycle of promotional mechanics, identifying product opportunities that create competitive advantages, and collaborating with various teams to ensure the successful rollout of features. You will also lead stakeholder alignment and monitor KPIs that truly reflect player engagement and retention.

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What qualifications are required for the Head of Gamification position at Playson?

To excel as the Head of Gamification at Playson, candidates should have at least 5 years of product ownership experience in B2B iGaming, ideally with a background in real-money slots. Proven success in shipping promo mechanics and a strategic mindset are essential, along with fluency in KPIs, A/B testing, and behavioral data.

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How does the Head of Gamification contribute to company initiatives at Playson?

The Head of Gamification plays a crucial role in shaping the direction of the company by influencing product strategy and aligning cross-functional teams on key initiatives. Your insights and decisions will directly impact how Playson delivers engaging experiences that resonate with players and drive profitability.

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What skills are essential for success as the Head of Gamification at Playson?

Success in the Head of Gamification role at Playson requires exceptional leadership skills, the ability to synthesize complex ideas into clear narratives, and competence in balancing strategic vision with practical execution. Being a confident presenter and adept at stakeholder engagement is critical to advocate effectively for product priorities.

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What benefits are offered for the Head of Gamification role at Playson?

Playson offers an attractive benefits package for the Head of Gamification, including a transparent quarterly bonus system, flexible work schedules, unlimited paid vacation and sick leave, reimbursement for professional development courses, and access to cutting-edge tools for continuous growth.

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Common Interview Questions for Head of Gamification
How do you approach the development of promotional mechanics?

When developing promotional mechanics, I prioritize aligning the features with player psychology and market trends. It's essential to thoroughly analyze data and perform A/B testing to create scalable and engaging experiences that drive retention.

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Can you give an example of a successful promotion you’ve launched?

Absolutely! One notable example is when I implemented a jackpot system that combined progressive and mystery jackpots. By analyzing player behavior, we tailored the promotion to maximize engagement, resulting in a significant uplift in player retention and revenue.

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How do you measure the effectiveness of promotional features?

I recommend focusing on specific KPIs like engagement rates, retention metrics, and player feedback. By analyzing these data points, I can assess the impacts of promotional features on overall player experience and operational success.

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What role does teamwork play in your approach as Head of Gamification?

Teamwork is crucial! I believe in fostering collaboration across design, backend, and commercial teams to ensure a unified approach to product development. Open communication and alignment are key to successfully delivering engaging player experiences.

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How do you stay updated with trends in the iGaming industry?

I stay updated by actively engaging with industry publications, attending conferences, and participating in networking events to connect with other professionals. I also analyze player feedback and market data to identify evolving trends within the gaming landscape.

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How do you handle feedback from players and stakeholders?

Feedback is invaluable! I make it a priority to listen closely and evaluate feedback critically, using it to inform product decisions. I communicate findings back to my teams, ensuring we integrate player insights into our promotional strategies.

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What is your process for aligning promotional features with business objectives?

I start by clearly understanding the business objectives and target player segments. Then, I design promotional features that not only achieve those objectives but also enhance player engagement, ensuring that our goals align with the overall player experience.

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How do you prioritize which features to develop and launch?

I prioritize features by evaluating their potential impact on player engagement and aligning with strategic business goals. I also consider resource availability and market trends to ensure we stay ahead of the competition.

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What makes a feature scalable in the context of gamification?

A scalable feature effectively meets player needs while being adaptable for different markets. It should utilize frameworks that allow easy adjustments, enabling us to launch rapidly and increase reach without requiring extensive rework.

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Why do you think emotional engagement is important in game design?

Emotional engagement is critical as it builds a connection between the player and the game, enhancing the overall experience. By incorporating emotional elements within gameplay, we can create memorable experiences that drive player loyalty and sustained play.

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DATE POSTED
April 17, 2025

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