Security Officer - Flex - Full Time - job 1 of 2

As a Security Officer at Allied Universal, your main responsibilities include providing exceptional customer service by enforcing safety and security procedures, responding effectively to incidents, and conducting regular patrols around client premises. You'll also be involved in emergency response activities when necessary, ensuring the safety of clients across various sectors including healthcare and commercial real estate.

To apply for the Security Officer position at Allied Universal, candidates must be at least 18 years old for unarmed roles and possess a high school diploma or equivalent. Alternatively, you can have five years of verifiable experience. A valid driver’s license is required for driving positions, and applicants will undergo a background investigation and drug screening.

The working hours for the Security Officer - Flex position at Allied Universal include Saturday from 8 am to 4 pm and Thursday from 4 pm to 12 am. Additionally, flexibility to pick up other shifts as needed is expected, giving you a dynamic work schedule that can fit well into your personal life.

Allied Universal provides a comprehensive benefits package for its Security Officers, which includes health insurance, a 401k retirement plan, and employee discounts at various restaurants and entertainment venues. Moreover, the company offers ongoing paid training programs and opportunities for career advancement, enhancing your skills and future job prospects.

Allied Universal supports the professional growth of its Security Officers through ongoing paid training programs that are designed to develop essential skills and knowledge in security management. The company also prioritizes internal promotions, providing numerous opportunities for career advancement within the organization.

In your response, focus on your ability to remain calm under pressure. Highlight any relevant experience where you successfully assessed the situation, communicated effectively with others, and executed safety protocols. Use specific examples that demonstrate your problem-solving skills and your commitment to ensuring safety.

Discuss the importance of customer service in your role as a Security Officer. Explain how you would approach challenging interactions with empathy while maintaining authority. Providing a real-life example of a situation where you defused tension through active listening or clear communication can enhance your answer.

Outline your procedures for addressing security breaches, emphasizing the importance of quick decision-making and following protocol. Explain how you would assess the situation, report it to the relevant authorities, and ensure that clients are kept safe throughout the process.

Express your admiration for Allied Universal’s commitment to diversity, inclusion, and community safety. Share how the company's values align with your own, and discuss your desire to contribute positively to the company culture and the communities it serves.

Highlight your initiative in staying informed about security trends through continuous learning and professional development. Mention specific resources such as training programs, newsletters, or workshops that you utilize to remain knowledgeable about emerging threats and best practices in the industry.

Share experiences that showcase your ability to mediate conflicts efficiently. Discuss strategies such as remaining calm, using positive body language, and actively listening to both sides to come to a resolution that maintains safety without escalating tension.

Detail any previous experience you have with conducting regular patrols and how you would observe and report suspicious activities. Illustrate how you ensure thoroughness in your patrolling efforts to enhance security.

Explain your actions in a fire alarm scenario, emphasizing your training and ability to follow evacuation procedures while ensuring the safety of individuals on-site. Include details about leading or assisting people to safe exits and coordinating with emergency services.

Discuss attributes such as vigilance, integrity, excellent communication skills, and a customer service mindset. Explain how these traits contribute to effective security management and client relations.

Explain your understanding of the importance of confidentiality in the role of a Security Officer. Talk about the protocols you follow to maintain security and privacy regarding sensitive information related to clients and incidents.