Security Site Supervisor - Northland

As a Security Site Supervisor at Allied Universal, your primary responsibilities will include scheduling staff, managing call-offs, and serving as the liaison between the client and our security officers. You'll lead a team of over 10 Security Officers to ensure that quality services are delivered effectively and efficiently.

To qualify for the Security Site Supervisor position at Allied Universal, you need to be at least 21 years of age, have a high school diploma or equivalent, and possess effective communication skills. Also, licensing may be required depending on state regulations, and successful completion of a background check and drug screening is necessary.

The hiring process for a Security Site Supervisor at Allied Universal includes submitting your application, participating in a background investigation and drug screen, and demonstrating your effective communication skills during the interview. Candidates must meet the job qualifications outlined to move forward in the process.

Absolutely! At Allied Universal, there are numerous opportunities for career advancement. As a Security Site Supervisor, you will gain valuable experience that can lead to higher management roles within the security services industry. We also encourage continuing education and offer training programs to support your career growth.

As a Security Site Supervisor at Allied Universal, you can expect a robust benefits package, which includes medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, and various company discounts. We believe in taking care of our employees!

To manage a team effectively, I focus on clear communication, setting expectations, and providing constructive feedback. I also believe in fostering a supportive environment where team members feel valued and empowered to share their ideas. Promoting collaboration and recognizing achievements further motivates the team.

In emergencies or crisis situations, I remain calm and assess the situation first. It's essential to follow established protocols, communicate promptly with the team, and coordinate with emergency services if needed. I prioritize ensuring everyone's safety and directing team members to execute their roles effectively.

In a previous role, I encountered a situation where a team member was not adhering to safety protocols. I addressed the issue directly by discussing the importance of compliance and how it impacts the entire team's safety. This experience reinforced the need for clear communication regarding company policies and expectations.

I have extensive experience managing staff schedules, which includes handling unforeseen absences and ensuring adequate coverage at all times. I use scheduling software to streamline the process and proactively communicate with team members to avoid conflicts.

In fast-paced environments, prioritization is key. I start by identifying urgent tasks and ensuring critical responsibilities are handled first. I also communicate clearly with my team to delegate tasks accordingly. Regularly reviewing priorities helps maintain focus and efficiency.

I believe in a hands-on approach to training new security officers. I start with a comprehensive orientation covering policies and procedures, followed by shadowing experienced team members. I also provide ongoing feedback and support to build their confidence and competence.

To ensure quality service delivery to clients, I maintain open lines of communication, regularly assess our performance against client expectations, and seek feedback. Establishing a culture of accountability among the team also helps in continuously improving our service quality.

Essential skills for a Security Site Supervisor include strong leadership and communication skills, crisis management capabilities, conflict resolution, and a thorough understanding of security protocols. Additionally, adaptability and a customer-service-oriented mindset are vital for success.

When conflicts arise between team members, I address them promptly to prevent escalation. I facilitate a private discussion where each person can share their perspective. My goal is to mediate and guide them towards a resolution that fosters teamwork and cooperation.

I want to work for Allied Universal because of its reputation for excellence in security services and commitment to employee development. I am passionate about providing a safe environment and believe my skills and values align with the company's mission to protect people and property.