Customer Service Representative - job 13 of 17
Company Description
About Us
Sphirea Plus is a forward-thinking company focused on delivering high-quality solutions to a broad range of clients. Our team is committed to innovation, growth, and creating meaningful experiences. We are looking for motivated individuals to join us and help shape the future of our business.
Job Description
Job Description
We are seeking a dedicated and detail-oriented Customer Service Representative to join our growing team in Atlanta, GA. As a key member of our customer service department, you will play an important role in ensuring our clients receive outstanding service. The ideal candidate will possess excellent communication skills, problem-solving abilities, and a positive attitude towards customer satisfaction.
Responsibilities
- Respond to customer inquiries via phone, email, or chat.
- Provide product information, resolve issues, and assist customers with their needs.
- Maintain accurate records of customer interactions and transactions.
- Handle and resolve customer complaints with professionalism and efficiency.
- Collaborate with other departments to ensure customer satisfaction.
- Ensure timely follow-up on unresolved issues.
Qualifications
Skills
- Excellent communication and interpersonal skills
- Strong problem-solving and critical-thinking abilities
- Ability to multitask and manage time efficiently
- Proficiency in Microsoft Office and customer service software
- Previous customer service experience is a plus
Additional Information
Benefits
- Competitive salary
- Opportunities for career growth and advancement
- Health, dental, and vision insurance options
- Paid time off and holidays
- A positive and supportive work environment
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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