Benefit Specialist

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Responsibilities

Primary Job Functions:

Clinical responsibilities

Assess patient’s financial resources to determine the need to apply for benefits.
Assist patients in completing applications to secure benefits.
Assist patients in obtaining documentation required for applications to Social Security Administration.
Advocate on behalf of patients with the Social Security Administration office.
Track patient’s statuses that have applied for benefits.
Ensure the Finance and Accounting department and treatment team is notified when benefits are obtained.
Demonstrate the ability to review the patients’ needs utilizing the SUN-R.
Identify goals and plans for appropriate services.
Provide appropriate linkage to community resources.

Supervision and consultation

Seeks clinical supervision and consultation as needed.
Accepts and employs suggestions for improvement.
Actively works to enhance case management skills.

Clinical record keeping

Documents in a timely fashion per Alta Pointe policy.
Documents using company’s primary electronic health record, Avatar appropriately.
Documents appropriate, complete, and comprehensive SUN-R assessments.
Documents measurable and specific goals in the individualized service plan.
Documents in clear and concise manner types of consumer problems, ISP goals addressed and services provided.
Documents case disposition, case closings, follow-up and referrals.
Documents legibly.

Case load management

Effectively manages caseload based on consumers’ needs.
Meets AltaPointe productivity standards.

Courteous and respectful towards consumers, visitors and co-workers

Treats patients with care, dignity and compassion.
Respects patient’s privacy and confidentiality.
Is pleasant and cooperative with others.
Is sensitive to the consumers’ needs, expectations and individual differences.

Administrative and other related duties as assigned

Actively participates in Performance Improvement activities.
Actively participates in AltaPointe committees as required.
Follows AltaPointe policies and procedures.
Attends required in-service trainings and other workshops.

Qualifications

Must be at least age 23, maintain a valid verifiable driver license and maintain a clear driving record. Minimum High School Diploma or equivalent, ability to stay organized and multi-task a workload with multiple consumers; knowledge in adult specialty, outlined below, to be attained within six months of employment:

Knowledge of psychiatric disorders in the adult population
Knowledge of cultural diversity
Knowledge of behavior management, crisis intervention and interventions common to acute psychotic consumers, as well as, to non-violent crisis intervention practice
Knowledge of psychiatric rehabilitation principles
Knowledge of available community resources
Knowledge of educational methods appropriate to adults with severe and persistent psychiatric disorders
Knowledge of the social security system in order to obtain benefits
Knowledge of the SOAR system

Average salary estimate

$52500 / YEARLY (est.)

min

max

$45000K

$60000K

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What You Should Know About Benefit Specialist, AltaPointe Health

If you're passionate about making a difference in people's lives and have a knack for navigating the complexities of social services, we want you to join our team as a Benefit Specialist at AltaPointe in Fairhope. In this position, you'll assess patients' financial needs and help them apply for critical benefits that can truly transform their lives. Your role will involve working closely with patients to complete applications and gather necessary documentation for the Social Security Administration, advocating on their behalf to ensure their voices are heard. Keeping track of patients’ applications, you'll also work collaboratively with our Finance and Accounting department to ensure everyone is informed when benefits are obtained. A big part of the job is understanding and addressing individual needs through careful assessment and maintaining documentation in our electronic health record system. We value respect, compassion, and effective communication, making it essential for our Benefit Specialist to manage caseloads effectively while treating every patient with dignity and understanding. If you have at least a high school diploma, a valid driver's license, and a solid foundation in social systems and psychiatric principles, we’d love to hear from you. Join us in creating positive change for those who need it most!

Frequently Asked Questions (FAQs) for Benefit Specialist Role at AltaPointe Health

What are the main responsibilities of a Benefit Specialist at AltaPointe?

A Benefit Specialist at AltaPointe is responsible for assessing patients' financial resources to determine their needs for benefits. This includes assisting with benefit applications, advocating for patients in social security matters, and tracking their application statuses. Additionally, you'll collaborate with the Finance and Accounting department to ensure they are updated on benefits acquired, showcasing a deep commitment to patient care and advocacy.