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Job details

Therapeutic Mentor

Responsibilities

Primary Job Functions:

General Responsibilities

  • Provides support to youth by building trusting relationships
  • Supports, coaches and trains youth in age-appropriate behaviors
  • Supports, coaches and trains youth to demonstrate problem-solving and conflict resolution skills
  • Offers support and guidance to youth as they receive services
  • Participates in one-on-one meetings or treatment team meetings to discuss ideas, difficulties, suggestions, and expectations
  • Provides social interaction, both individually and as a group, to develop social and recreational skills and to help participants develop insight into their mental illness
  • Promotes recovery-oriented skills to help achieve goals created in the treatment plan
  • Connects youth and young adults to community supports, natural supports and additional programs
  • Assist participants in developing empowerment skills through self-advocacy and advocates on behalf of participant when needed
  • Acts as a resource and safe person for youth to approach with questions, concerns and accomplishments
  • Plans and conducts peer support groups focusing on topics related to recovery
  • Other tasks as assigned by supervisor

 

Clinical Record Keeping

  • Documents in a timely fashion per AltaPointe policy
  • Documents legibly and in a clear and concise manner
  • Documents individualized participant responses to services provided

 

Supervision and Consultation

  • Seeks supervision and consultation as needed
  • Accepts and employs suggestions for improvement
  • Actively works to enhance skills
  • Attends and participates in staff meetings as required

 

Courteous and respectful attitudes towards participants, visitors and co-workers:

  • Treats participants with care, dignity and compassion
  • Respects participant’s privacy and confidentiality
  • Is pleasant and cooperative with others
  • Assists participants and visitors as needed
  • Personal values don’t inhibit ability to relate and care for others
  • Is sensitive to the participant’s needs, expectations and individual differences
  • Is gentle and calm with participants and families

 

Administrative and Other Related Duties as Assigned:

  • Actively participates in Performance Improvement activities
  • Actively participates in AltaPointe committees as required
  • Completes assigned tasks in a timely manner
  • Follows AltaPointe policies and procedures
  • Attends appropriate in-services training and other workshops

Qualifications

High school diploma or its equivalent; a valid, verifiable driver’s license, a good driving record, reliable transportation and verifiable vehicle liability insurance; ability to work flexible hours including evening and weekend hours; ability to attend DMH-approved Therapeutic Mentor training for certification; knowledge of youth/young adult specific competencies, outlined below, to be attained within six (6) months of employment:

 

  • Knowledge of psychiatric disorders in the youth/young adult population
  • Knowledge of cultural diversity
  • Knowledge of the Alabama Department of Mental Health and Medicaid standards
  • Knowledge of behavior management, crisis intervention, as well as non-violent crisis intervention practices.
  • Knowledge of a recovery-oriented treatment approach
  • Ability to communicate effectively with multi-disciplinary team
  • Ability to connect to youth/young adults and share skills and knowledge with others
What You Should Know About Therapeutic Mentor, AltaPointe Health

As a Therapeutic Mentor at AltaPointe in Mobile, you will embark on an incredible journey of support and growth for youth and young adults. Your primary role involves building trusting relationships, coaching, and training participants in essential life skills like problem-solving and conflict resolution. You'll create a supportive environment where you can engage in one-on-one meetings or treatment team discussions, sharing insights and suggestions that contribute to each individual’s progress. Helping participants develop social interaction skills is key, as you guide them through the intricacies of their mental health journeys and promote recovery-oriented techniques to achieve their treatment goals. A vital part of your responsibilities will be connecting youth to community resources and empowering them to advocate for themselves. You’ll facilitate peer support groups on recovery topics, creating a safe space for sharing and learning. Accurate documentation of progress is essential, along with actively seeking supervision and consultation to enhance your skills. In addition to direct support, you will participate in team meetings and training to remain engaged and informed. With a passion for fostering resilience and recovery among youth, AltaPointe offers you the chance to make a significant impact on the lives of participants as they navigate their challenges and celebrate their accomplishments.

Frequently Asked Questions (FAQs) for Therapeutic Mentor Role at AltaPointe Health
What are the main responsibilities of a Therapeutic Mentor at AltaPointe?

As a Therapeutic Mentor at AltaPointe, your primary responsibilities include building trusting relationships with youth, coaching them in age-appropriate behaviors, and teaching vital skills like problem-solving and conflict resolution. You'll also lead peer support groups and connect participants to community resources while documenting their progress according to company policy.

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What qualifications do I need to become a Therapeutic Mentor at AltaPointe?

To become a Therapeutic Mentor at AltaPointe, you need to have at least a high school diploma or equivalent, a valid driver’s license, and reliable transportation. You must also attend DMH-approved Therapeutic Mentor training for certification and develop the necessary knowledge about psychiatric disorders, cultural diversity, and behavioral management practices within six months of employment.

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Can I work flexible hours as a Therapeutic Mentor with AltaPointe?

Yes, as a Therapeutic Mentor with AltaPointe, you are expected to work flexible hours, including evenings and weekends, to meet the needs of the youth you’re supporting. This flexibility allows you to provide assistance when it is most beneficial for participants.

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What skills are essential for a successful Therapeutic Mentor at AltaPointe?

Successful Therapeutic Mentors at AltaPointe should possess strong communication and interpersonal skills to connect with youth effectively. Knowledge of psychiatric disorders, behavior management, and a recovery-oriented approach is essential. Additionally, being sensitive to the diverse needs of participants will enhance their mentoring relationships.

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How does a Therapeutic Mentor support youth and young adults at AltaPointe?

A Therapeutic Mentor at AltaPointe supports youth and young adults by providing guidance, fostering self-advocacy, and encouraging personal growth. You will assist them in navigating social and recreational skills, which helps build their confidence and insight into managing mental health challenges.

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Common Interview Questions for Therapeutic Mentor
How do you build trust with the youth you mentor?

Building trust with youth involves being open, approachable, and consistent in your actions. Share personal stories and listen actively to create a genuine connection. Emphasize the importance of reliability and maintaining confidentiality, which are crucial in establishing a safe environment for open communication.

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What strategies do you use to handle conflicts when mentoring?

When handling conflicts, it's essential to remain calm and approach the situation with empathy. I typically encourage open dialogue and allow both parties to express their feelings. Teaching conflict resolution skills can also empower youth to address disagreements constructively in the future.

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Can you describe your experience with youth who have psychiatric disorders?

My experience working with youth who have psychiatric disorders focuses on understanding their unique challenges and needs. I prioritize creating a supportive space where they feel safe to express themselves, while also providing guidance on coping strategies and available resources.

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How do you promote recovery-oriented skills among participants?

Promoting recovery-oriented skills involves helping participants set personal goals and offering consistent support as they strive towards these objectives. Encouragement through positive reinforcement and sharing success stories can motivate youth while guiding them on their path to recovery.

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What would you do if a participant is not engaging in the mentoring process?

If a participant is not engaging, I'll explore the reasons behind their disengagement by asking open-ended questions. I’d tailor my approach to meet their interests and needs, ensuring they feel supported and valued. Building a rapport often reinstates their willingness to participate.

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How do you document participant progress while adhering to company policies?

I take documentation seriously, ensuring that I record participant progress in a timely and clear manner. Adhering to AltaPointe's policies includes maintaining confidentiality and providing objective descriptions of the support provided, which is crucial for ongoing care and assessment.

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What role do peer support groups play in your mentoring approach?

Peer support groups offer a collaborative environment where participants can share experiences and learn from one another. I facilitate discussions that encourage open communication and mutual respect, which enhances their understanding of recovery and builds community among peers.

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Why do you believe self-advocacy is important for youth?

Self-advocacy is crucial for youth as it empowers them to take charge of their own lives and treatment. Encouraging them to voice their needs and concerns fosters independence and confidence, which are vital for their overall development and recovery journey.

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How do you stay informed about best practices in therapeutic mentoring?

Staying informed about best practices is essential to my role. I pursue ongoing education through workshops, professional development opportunities, and by staying engaged with relevant literature and networking with other professionals in the mental health field.

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How do you handle cultural diversity in your mentoring approach?

Handling cultural diversity effectively involves acknowledging and respecting each participant's background. I strive to create an inclusive environment by actively listening to their experiences, valuing their cultural heritage, and adapting my mentoring strategies to cater to their individual perspectives.

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AltaPointe Health strives to be a provider of choice in health and specialty services for people of all ages living in the Mobile Bay region and east-central Alabama. Using specialized training, best clinical practices, and innovative technology, ...

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Full-time, on-site
DATE POSTED
April 13, 2025

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