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Business Analyst

About Amartha

At Amartha, we empower micro-businesses across Indonesia, enabling growth and equal prosperity. We’ve supported over 2.7 million entrepreneurs—mostly women—by disbursing IDR 22.8 trillion in funding. As we step into 2025, Amartha is evolving into a technology-driven financial ecosystem, expanding our reach in lending, funding, and payments. Through innovation and digital solutions, we aim to enhance accessibility, streamline processes, and create a seamless user experience.

About the Role
As a Business Analyst at Amartha, you will play a key role in our growing Partnership Lending division. In this hybrid role, you’ll be at the forefront of digital product development—shaping strategy, streamlining operations, and enhancing the user experience. You’ll collaborate closely with cross-functional teams to turn data and market insights into impactful business initiatives. This role is ideal for someone who thrives at the intersection of business, data, and technology.

Responsibilities

  • Drive product strategy and development by defining product requirements, roadmaps, and success metrics, while identifying opportunities based on market trends and customer insights.
  • Ensure operational excellence by managing daily operations, optimizing processes, and monitoring key performance indicators (KPIs) through dashboards and analytics.
  • Lead project execution across teams, managing stakeholder communication, gathering requirements, and ensuring timely and efficient delivery of initiatives.
  • Translate data into insights by leveraging analytical tools and market research to inform strategic decisions and validate product assumptions.
  • Collaborate cross-functionally with Product, Risk, Operations, and Partnership teams to align business goals with product development and execution.

  • 5+ years of experience in business analysis, product management, or operations—preferably in fintech, lending, or digital services.
  • Proven project management skills with the ability to lead cross-functional teams.
  • Strong communication and presentation abilities.
  • Solid analytical thinking, with the ability to translate complex data into clear business actions.
  • Experience with digital financial products.
  • Familiarity with tools like SQL, Tableau, or Power BI.

At Amartha, we are dedicated to creating a workplace that celebrates diversity, ensures equity, and fosters inclusion. We believe that diverse perspectives—shaped by factors such as gender, age, race, ethnicity, education, culture, and life experiences—drive innovation and growth.

We actively welcome individuals from all backgrounds to join us in building an environment where everyone feels respected, valued, and empowered. Our commitment is to provide equal opportunities and foster a sense of belonging that enables our employees to thrive and make meaningful contributions.

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Average salary estimate

$75000 / YEARLY (est.)
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$60000K
$90000K

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What You Should Know About Business Analyst, Amartha

At Amartha, we are on a mission to empower micro-businesses across Indonesia, and we are looking for a talented Business Analyst to join our growing Partnership Lending division. As a Business Analyst with us, you’ll step into a pivotal role where you will shape our digital product development and enhance user experience. You’ll collaborate with diverse teams, transforming data and insights into impactful business initiatives that drive our mission forward. Your responsibilities will include defining product requirements and success metrics, managing operational excellence, and leading project execution across teams. With your background in fintech or digital services, ideally with over 5 years of experience, you will leverage your project management skills and analytical thinking to translate complex data into actionable business strategies. Joining Amartha means being part of an innovative and dynamic workspace that celebrates diversity and fosters inclusion. You’ll have the opportunity to make meaningful contributions and help expand our reach in the financial ecosystem as we prepare for an exciting future. If you are passionate about using technology to create equal prosperity and excel at the intersection of business and data, we would love to hear from you!

Frequently Asked Questions (FAQs) for Business Analyst Role at Amartha
What are the key responsibilities of a Business Analyst at Amartha?

As a Business Analyst at Amartha, your primary responsibilities will include driving product strategy by defining product requirements and roadmaps, optimizing daily operations, managing project execution, and collaborating with cross-functional teams. You will leverage analytical tools to convert data into insights that inform strategic decisions and support our overall business goals.

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What qualifications are needed for the Business Analyst role at Amartha?

Candidates interested in the Business Analyst position at Amartha should ideally have over 5 years of experience in business analysis or operations, preferably within the fintech sector. Key qualifications include strong project management skills, excellent communication abilities, and a solid understanding of digital financial products. Familiarity with analytical tools like SQL, Tableau, or Power BI is also highly valued.

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How does Amartha support diversity and inclusion for Business Analysts?

At Amartha, we are committed to building a diverse and inclusive workplace. As a Business Analyst, you'll be part of a team that values diverse perspectives across various factors, including gender, age, race, and education. We believe that such diversity drives innovation, and we actively foster an environment where all employees feel respected, valued, and empowered to contribute their unique insights.

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What opportunities for growth are available for Business Analysts at Amartha?

Business Analysts at Amartha have fantastic opportunities for professional growth and development. By working at the intersection of business, data, and technology, you’ll gain exposure to strategic decision-making processes, expand your analytical capabilities, and enhance your leadership skills. As we evolve into a technology-driven financial ecosystem, there will be ample chances to take on new challenges and advance your career.

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What is the work culture like for Business Analysts at Amartha?

The work culture at Amartha is dynamic, innovative, and collaborative. As a Business Analyst, you'll collaborate closely with cross-functional teams, contribute to strategic initiatives, and partake in a diverse and inclusive environment. We value creativity and encourage our employees to share their ideas openly, ensuring a supportive space where everyone can thrive while working towards our mission.

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Common Interview Questions for Business Analyst
Can you describe your experience with product strategy development as a Business Analyst?

In answering this question, share specific examples of how you have defined product requirements and developed roadmaps in your previous roles. Highlight any successful projects where your strategic input led to improved business outcomes or user satisfaction, demonstrating your understanding of both the product lifecycle and market demands.

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How do you approach optimizing business processes as a Business Analyst?

Discuss your methods for identifying inefficiencies within processes and the tools you use to analyze data. Provide examples of initiatives you've led that successfully improved operational performance and how those changes were received by stakeholders.

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What analytical tools are you proficient in, and how have you utilized them in past projects?

Mention any analytical tools you've worked with, such as SQL, Tableau, or Power BI. Provide examples of specific projects where you used these tools to derive insights, support decision-making, or enhance product development, emphasizing the impact of your analyses on the business.

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Can you explain how you manage communication between cross-functional teams?

Showcase your communication strategies by describing your preferred methods for keeping teams informed and aligned. Provide examples of tools or frameworks you use for effective stakeholder communication, including how you've navigated challenges in cross-team collaborations.

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Describe a challenging project you managed as a Business Analyst.

When addressing this question, narrate a specific project that had obstacles, detailing how you addressed those challenges. Discuss the key actions you took, the outcomes, and what you learned from the experience that will benefit future projects.

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How do you prioritize tasks when managing multiple projects?

Explain your approach to prioritization, including any frameworks or tools you use (like the Eisenhower Matrix or project management software) to effectively manage time and resources. Share examples of how you've successfully balanced competing priorities in your previous roles.

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What is your approach to ensuring stakeholder requirements are met?

Describe your strategies for gathering, documenting, and validating requirements from stakeholders. Discuss the importance of continuous communication and feedback loops throughout the project lifecycle to ensure deliverables align with stakeholder expectations.

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How would you handle conflicting data from different sources?

Share your method for triangulating data from multiple sources. Provide examples of how you have navigated conflicting information in past roles, emphasizing the importance of thorough analysis and conversation with cross-functional teams to arrive at a consolidated approach.

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What strategies do you use to validate product assumptions?

Discuss approaches such as user testing, market research, or A/B testing that you've employed to validate hypotheses. Emphasize your experience in utilizing data to inform decisions and how validation impacts product success.

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How have you contributed to improving user experience in your previous roles?

Demonstrate how your analytical insights have informed design decisions that enhance user experience. Provide an example of a project where your contributions significantly improved usability and user satisfaction metrics.

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Full-time, hybrid
DATE POSTED
April 15, 2025

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