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Head of Growth, Lifecycle Mktg, Blink - job 2 of 4

DescriptionAre you ready to shape the marketing strategy for a rising home security brand? Amazon’s Blink Marketing team is seeking a highly motivated Head of Growth & Lifecycle Marketing to lead North America’s media, lifecycle and Marketing measurement strategy, driving both performance and brand business objectives. In this role, you’ll lead the development of integrated media plans that align with our business goals while spearheading Lifecycle Marketing initiatives to engage and retain customers throughout their journey with Blink. You will manage a team of channel experts, guiding them in planning and executing campaigns: crafting media briefs, directing 1p and 3p partners, and closely monitoring performance for all paid (e.g., Streaming TV, Social, Programmatic, Search) and owned (e.g., e-mail, eCommerce site, in-app) channels to ensure they’re meeting brand and performance objectives. Leveraging research and measurement tools, you’ll optimize our marketing and media effectiveness to ensure strategies are data-driven and impactful. This is a pivotal role that offers the chance to shape our NA cross-channel Marketing strategy and directly drive brand and sales growth. Our ideal candidate is a strategic thinker with an ability to translate business objectives into tactical plans and can action against them to drive results. If you thrive in fast-paced environments, enjoy the flexibility of working on different types of projects, and the challenge of connecting customer and business needs, we want to hear from you.Key job responsibilities• Establish cross-channel media strategy and effective go-to-market tactics across paid channels.• Lead the development and execution of lifecycle marketing strategies to activate, engage, and retain customer base.• Work cross-functionally with Strategy, Brand, Creative, Ecommerce and other teams to execute campaigns with excellence and drive knowledge sharing.• Manage and collaborate with media partners to create holistic activation plans, including establishing measurable objectives aligned with business goals.• Guide measurement and reporting on an ongoing basis, ensuring the development and execution of a robust measurement framework that provides clear and actionable recommendations.• Lead a large team of Managers and Individual Contributors.Basic Qualifications• 10+ years of experience in a Media Marketing role.• Proven experience in defining strategy and driving full-funnel marketing campaigns.• Bachelor’s degree in Marketing, Business, or a related field.• Experience leading teams across disciplines.• Ability to work in a fast-paced environment.• Strong analytical skills and attention to detail.• Strong written and verbal communication skills.• 1-3 years of experience with Braze.Preferred Qualifications• Experience leading high-performing teams that attract top talent. Possesses excellent leadership, communication, and decision-making skills, with the ability to influence at all levels.• Demonstrated experience in managing large-scale, complex projects.• Experience working with large budgets across all media types (national, local, digital, social, search, OOH, TV/STV, programmatic, etc.).• Knowledge of AdTech and MarTech tools and capabilities.• Experience working on a subscriptions business• Experience using quantitative and qualitative insights to inform growth strategy, digital roadmap, prioritization, etc.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $168,300/year in our lowest geographic market up to $278,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Company - Amazon.com Services LLC - A57Job ID: A2789865

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What You Should Know About Head of Growth, Lifecycle Mktg, Blink, Amazon

Are you ready to make a significant impact in the marketing realm of Amazon's Blink as the Head of Growth and Lifecycle Marketing? In this exhilarating role based in Bellevue, WA, you'll be at the forefront of shaping our media and lifecycle marketing strategies for North America. Your expertise will help drive performance while simultaneously enhancing our brand's visibility. You'll lead a talented team of marketing professionals, guiding them as they develop integrated media plans that align seamlessly with our business objectives. By overseeing all paid and owned channels, including Streaming TV, Social, and Email, you'll ensure that our marketing campaigns not only engage customers but also convert them into loyal Blink supporters. A critical aspect of your role will involve leveraging data and research tools to continuously monitor performance and optimize our strategies for maximum impact. If you have a knack for turning strategic ideas into actionable plans and thrive in dynamic environments, you'll find this position to be both rewarding and challenging. We’re not just looking for someone to fill a role; we're seeking a visionary leader who will elevate Blink's marketing efforts and cultivate a strong customer journey from start to finish. Ready to take your career to the next level? Join us at Amazon Blink, where innovation meets passion!

Frequently Asked Questions (FAQs) for Head of Growth, Lifecycle Mktg, Blink Role at Amazon
What are the key responsibilities of the Head of Growth, Lifecycle Marketing at Blink?

The Head of Growth and Lifecycle Marketing at Blink is responsible for establishing North America's media strategy and executing effective lifecycle marketing initiatives. This includes guiding a team to develop comprehensive media plans, managing paid and owned marketing channels, and leveraging measurement tools to optimize performance and achieve business goals.

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What qualifications do you need to apply for the Head of Growth, Lifecycle Marketing position at Blink?

Candidates should possess at least 10 years of experience in Media Marketing, a Bachelor’s degree in Marketing or related fields, and experience leading teams. Strong analytical skills, the ability to work in fast-paced environments, and effective communication skills are essential for this pivotal role at Blink.

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How does the Head of Growth, Lifecycle Marketing contribute to team leadership at Blink?

In the capacity of Head of Growth and Lifecycle Marketing at Blink, you will manage and mentor a team of marketing professionals, guiding them through the planning and execution of various campaigns. Your leadership will be crucial in fostering a collaborative environment that encourages creativity while aligning efforts with Blink's overall marketing strategy.

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What tools and platforms will the Head of Growth, Lifecycle Marketing at Blink utilize?

The Head of Growth and Lifecycle Marketing at Blink will utilize various AdTech and MarTech tools, including data analysis platforms for measuring campaign performance across all media types. Experience with platforms like Braze will also be valuable for driving customer engagement and retention efforts.

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What type of work environment can candidates expect in the Head of Growth, Lifecycle Marketing role at Blink?

The work environment for the Head of Growth and Lifecycle Marketing role at Blink is fast-paced and dynamic. Candidates can expect to manage diverse projects across different marketing channels and collaborate with various teams to create impactful campaigns while navigating the challenges and opportunities within the rapidly evolving home security market.

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Common Interview Questions for Head of Growth, Lifecycle Mktg, Blink
How do you approach developing and executing a media strategy?

When developing a media strategy, it’s essential to first understand the brand’s objectives and target audience. I detail the marketing goals, then conduct thorough market research to identify the best channels for engagement. I believe in creating an integrated plan that balances different media types to maximize reach and effectiveness.

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Can you share an experience where you successfully led a team to achieve marketing objectives?

Certainly! In my previous role, I led a team in launching a new product with a multi-channel marketing campaign. We focused on collaboration, setting clear goals, and utilizing data-driven insights to refine our approach. The campaign exceeded sales targets by 25%, showcasing the power of teamwork and strategic planning.

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What is your experience with lifecycle marketing strategies?

I've developed lifecycle marketing strategies that emphasize customer engagement at every touchpoint. This includes onboarding campaigns for new users, retention strategies for ongoing engagement, and re-engagement tactics for inactive customers. Utilizing customer data and feedback to continuously refine these strategies is key to maintaining effectiveness.

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How do you measure campaign success in your marketing roles?

I measure campaign success through KPIs tied to specific business objectives. This includes evaluating conversion rates, customer acquisition costs, and overall ROI. I also believe in analyzing customer feedback and engagement levels to gain a comprehensive view of the campaign's effectiveness.

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What creative methods have you used to engage customers in past roles?

I have utilized a variety of engaging tactics such as personalized email campaigns, loyalty programs, and interactive content on social media. Tailoring communications to meet customer needs and preferences has often resulted in higher engagement rates and stronger customer relationships.

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How do you keep up with marketing trends and tools?

I actively follow industry blogs, attend webinars, and participate in marketing conferences. Networking with peers in the industry also provides insights into successful tactics, tools, and trends that can enhance my marketing strategies.

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Describe your experience managing budgets across multiple media channels.

I have managed large budgets while utilizing a strategic approach to allocate resources effectively across media channels. I prioritize spending based on performance data, ensuring that the highest ROI channels receive proper funding while experimenting with emerging platforms to explore new opportunities.

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What role does collaboration play in your marketing strategy development?

Collaboration is crucial in developing effective marketing strategies. Working cross-functionally with teams such as creative, ecommerce, and brand helps ensure that the strategy encompasses diverse perspectives and expertise, ultimately leading to more cohesive and successful campaigns.

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Can you provide an example of a campaign that didn't meet expectations and how you handled it?

In a previous campaign, initial results were below expectations. I conducted a thorough analysis to identify weaknesses, recognized the need for more targeted messaging, and adjusted the strategy accordingly. We relaunched with refined tactics that better resonated with our audience, ultimately achieving our goals in the end.

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What motivates you in your role as a marketing leader?

I find motivation in making a tangible impact through my work. Seeing how our marketing efforts can lead to significant business results and enhanced customer experiences drives me to continue innovating and leading teams toward success.

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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

1758 jobs
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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 5, 2024

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