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Portfolio Management Specialist , Workforce Staffing (WFS) - job 1 of 3

DescriptionAs the WFS organization continues to scale globally, there is a need for a dedicated Portfolio Management Specialist to provide centralized oversight and coordination across a diverse portfolio of strategic initiatives. In this role, you will serve as the "connective tissue" for the WFS North American and LATAM organization, ensuring alignment of the organization's priorities and operational cadence.As the central hub for portfolio management, you will partner closely with cross-functional teams to drive visibility, coordination, and successful delivery of the organization's most critical initiatives, pilots, and programs. This centralized position will act as the strategic partner, aligning global teams and ensuring the seamless implementation of transformative workstreams across the organization. By establishing this role, you will be instrumental in addressing key challenges the organization faces, such as fragmented visibility into interdependencies and risks, misaligned priorities across teams, and operational inefficiencies. Through your leadership, you will drive greater transparency, alignment, and successful delivery of the organization's most important investments.Navigating this high-complexity position will require you to collaborate with a diverse array of stakeholders, including project/program managers, business operations, technology enablement, and regional teams – each with their own priorities and constraints. You will be responsible for balancing strategic and tactical priorities, maintaining a comprehensive view of the organization's portfolio while also supporting the day-to-day execution of individual initiatives.As the organization's strategic focus and initiatives evolve, you will need to continuously update processes, tools, and reporting to ensure relevance and effectiveness. You will need to drive change and adoption of new portfolio management practices without direct authority over the teams and resources you manage. This will require exceptional influencing skills, strong communication abilities, and a strategic mindset to successfully navigate our environment.Key job responsibilities• Provide centralized portfolio management oversight to track the progress, dependencies, and interdependencies of the organization's key projects, programs, and pilots• Establish standardized processes, frameworks, and tools (e.g., RACIs, swim lanes, Asana boards) to enable effective portfolio management• Collaborate with individuals across global teams to maintain a comprehensive view of the organizational portfolio• Identify opportunities to streamline processes, eliminate duplicative work, and drive greater alignment between teams and initiatives• Regularly report on portfolio health, risks, and mitigation strategies to senior leadership• Partner with the Change Management and Tech Enablement teams to ensure seamless coordination and adoption of new processes/technologies• Leverage data and metrics to identify trends, surface issues, and recommend optimizations to improve portfolio performance• building financial and operational reports/data sets that inform business decision-making experienceBasic Qualifications• 8+ years of experience in program management, with a proven track record of driving large-scale, cross-functional initiatives• Strong project management skills, including the ability to manage competing priorities, stakeholders, and interdependencies• Strong communication and influencing skills, with the ability to present complex information to both technical and non-technical audiences• Experience developing and implementing portfolio management frameworks, tools, and processes• Proficiency in project management software (e.g., Asana) and data visualization tools (e.g. Visio)Preferred Qualifications• Excellent analytical and problem-solving abilities, with experience using data to inform decision-making• Familiarity with agile methodologies and experience working in rapidly changing, dynamic environmentsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $113,300/year in our lowest geographic market up to $187,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Company - Amazon.com Services LLCJob ID: A2812876

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What You Should Know About Portfolio Management Specialist , Workforce Staffing (WFS), Amazon

As a Portfolio Management Specialist at Amazon.com Services LLC in Arlington, VA, you'll play a pivotal role in the Workforce Staffing (WFS) organization as we scale our initiatives globally. In this dynamic position, you'll be the essential link connecting our North American and LATAM teams, ensuring alignment in our strategic priorities. Your day-to-day will involve collaborating with cross-functional teams to enhance visibility and coordination across a diverse portfolio of critical projects and programs. You'll take charge of tracking the progress and dependencies of key initiatives, which means you're not just managing a portfolio; you're driving impactful change. To thrive in this high-complexity environment, you'll need to establish standardized processes and tools that maximize efficiency and collaboration between our various stakeholders. Your ability to influence and communicate effectively will help align differing priorities, ultimately guiding our teams to successful outcomes. In addition to overseeing project management tools like Asana, you'll leverage data to optimize portfolio performance continuously. If you’re ready to navigate challenges and innovate alongside talented teams, this role is a fantastic opportunity to make a significant impact while championing new practices in portfolio management across Amazon.

Frequently Asked Questions (FAQs) for Portfolio Management Specialist , Workforce Staffing (WFS) Role at Amazon
What are the key responsibilities of a Portfolio Management Specialist at Amazon.com Services LLC?

The Portfolio Management Specialist at Amazon.com Services LLC is responsible for providing centralized oversight of key projects and programs within the Workforce Staffing (WFS) organization. Key responsibilities include tracking project progress, managing dependencies, establishing standardized processes, collaborating with cross-functional teams, and reporting on portfolio health. Your role is crucial in driving alignment across teams and initiatives, ensuring successful project delivery while addressing operational inefficiencies.

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What qualifications are needed for the Portfolio Management Specialist position at Amazon?

To qualify for the Portfolio Management Specialist role at Amazon, candidates should have at least 8 years of experience in program management, demonstrating a proven track record of managing large-scale, cross-functional initiatives. Strong project management skills, along with exceptional communication and influencing abilities, are essential. Experience with portfolio management frameworks, data visualization tools, and project management software such as Asana is preferred.

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How does the Portfolio Management Specialist contribute to operational success at Amazon?

The Portfolio Management Specialist contributes to operational success by providing oversight and integration across various initiatives within the WFS organization. By establishing standardized frameworks, ensuring effective communication, and managing interdependencies, this role helps streamline processes, eliminate duplicative work, and enhance alignment among various teams. Through expert management of key initiatives, you'll drive the successful delivery of projects that matter to the organization.

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What skills are essential for a successful Portfolio Management Specialist at Amazon?

A successful Portfolio Management Specialist at Amazon should possess exceptional communication and influencing skills to navigate a complex stakeholder landscape. Strong analytical and problem-solving abilities are also vital, along with proficiency in project management and data visualization tools. Familiarity with agile methodologies and the ability to adapt to rapidly changing environments will significantly enhance your effectiveness in this role.

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What type of working environment can Portfolio Management Specialists expect at Amazon?

Portfolio Management Specialists at Amazon can expect a dynamic and fast-paced working environment. The role involves collaborating with a diverse range of teams across the organization, requiring adaptability and proactive engagement. Amazon emphasizes innovation and change, so a Portfolio Management Specialist will thrive in a setting that values strategic thinking and effective communication while tackling complex challenges.

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Common Interview Questions for Portfolio Management Specialist , Workforce Staffing (WFS)
What motivated you to apply for the Portfolio Management Specialist position at Amazon?

When answering this question, articulate your passion for portfolio management and how it aligns with Amazon's innovative spirit. Discuss specific aspects of the role and the company that attract you, such as the opportunity to work on large-scale initiatives and the chance to collaborate with a diverse range of teams.

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How do you prioritize competing projects in portfolio management?

In your response, highlight your strategic approach to prioritization. Discuss setting clear criteria based on organizational goals, stakeholder input, and project dependencies while emphasizing the importance of transparent communication with all teams involved to ensure alignment.

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Can you describe a time you successfully influenced a team or stakeholder?

Provide a specific example demonstrating your influencing skills. Focus on the situation, the actions you took, and the positive outcome. Showcase your ability to build relationships and communicate complex information in a way that resonates with your audience.

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What tools and methodologies have you used in portfolio management?

Discuss your experience with specific project management tools such as Asana or Visio, as well as methodologies like Agile or traditional project management. Explain how you’ve used these to enhance team collaboration and drive project success.

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How do you ensure transparency and communication within cross-functional teams?

Describe your approach to fostering open communication, such as regular check-ins and updates, leveraging data visualizations, and employing collaborative tools to keep everyone informed. Emphasize the importance of establishing trust among team members.

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What data-driven methods do you employ to improve portfolio performance?

Talk about your experience in leveraging data analytics to inform decision-making. Discuss specific metrics you track, how you analyze trends, and examples of previous adjustments or optimizations you implemented that led to improved outcomes.

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How do you handle operational inefficiencies in portfolio management?

Explain your systematic approach to identifying and addressing inefficiencies. Discuss methods such as process mapping, stakeholder feedback, and adopting best practices, demonstrating your ability to drive continuous improvement.

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What challenges do you foresee in this Portfolio Management Specialist role?

Address potential challenges such as managing conflicting priorities, ensuring effective communication across teams, and adapting to an evolving organizational landscape. Offer insights into how you would tackle these challenges based on your past experiences.

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How do you stay current with industry trends in portfolio management?

Share how you engage with the latest trends and best practices in portfolio management. This could range from attending industry conferences, participating in online forums, and pursuing certifications to regular reading of relevant publications.

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What is your experience with change management in a portfolio environment?

Delve into your previous experiences with implementing change management strategies in a portfolio context. Discuss how you communicate changes effectively, address resistance, and ensure seamless adoption among team members.

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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
FUNDING
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 7, 2024

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