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Remote Chat Support Jobs – Amazon No Experience - job 2 of 2

Job SummaryJob Type: Remote, Full-TimeSalary: Competitive Hourly RateCompany: AmazonLocation: Remote (Anywhere in the USA)Benefits: Comprehensive health, dental, and vision insurance, 401(k) with company match, paid time off, employee discounts, and more.Job DescriptionAmazon is seeking enthusiastic and customer-oriented individuals to join our Remote Chat Support team. This is an exciting opportunity to work from home, provide excellent customer service, and be part of one of the world’s leading companies. No prior experience is necessary as we provide comprehensive training to get you started.Requirements• High School Diploma or equivalent• Strong written communication skills• Ability to type at least 40 words per minute• Reliable internet connection• Access to a quiet and dedicated workspace• Flexibility to work various shifts, including evenings, weekends, and holidays• Basic computer skills and familiarity with navigating the internet• Customer service experience is a plus but not requiredResponsibilities• Provide real-time chat support to Amazon customers• Resolve customer inquiries and issues promptly and efficiently• Document customer interactions and troubleshooting steps• Maintain a high level of customer satisfaction• Follow company policies and procedures• Stay updated with company products, services, and promotions• Collaborate with team members and supervisors to improve customer experienceBenefits• Competitive hourly rate• Comprehensive health, dental, and vision insurance• 401(k) with company match• Paid time off• Employee discounts on Amazon products and services• Professional development and career advancement opportunities• Work-from-home flexibility• Supportive and inclusive company cultureEducational Qualifications• High School Diploma or equivalent required• Additional certifications in customer service or communications are a plusCompany OverviewAmazon is a global leader in e-commerce and technology, committed to innovation and customer satisfaction. Our mission is to be Earth’s most customer-centric company, and we strive to offer our customers the best possible shopping experience. As part of our team, you’ll have the opportunity to work in a dynamic and fast-paced environment, contributing to the success and growth of our company.Join us and be part of a diverse, inclusive, and forward-thinking organization dedicated to creating positive impact and delivering exceptional service to millions of customers worldwide.Apply For This Job

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ECFX Remote No location specified
Posted 13 hours ago

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
FUNDING
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
September 10, 2024

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