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DescriptionGlobal Trade Services (GTS) is looking for an experienced Trade Compliance Solutions Manager who will deliver global risk management solutions for customs valuation compliance.In this role, you will be part of a new team responsible for the development of the strategies, policies, processes, tools and solutions that anchors our customs valuation risk management programs and will be a key enabler for myriad cross border programs . You will work closely with different functions including legal, logistics and supply chain, accounting, finance, transfer pricing, business, and Product and Technology teams to continuously improve our customs valuation risk management capability.The ideal candidate would be a self starter with a subject matter expertise of trade regulations, particularly on customs valuation and experience with customs operations with a strong track record of delivering projects that involves coordination across different functions (e.g. tax, business, supply chain, tech)Key job responsibilities• Set objectives, and drive improvements to your space that you quantify with metrics.• Partner with stakeholders including trade, legal, tax, and finance and accounting to drive development of customs valuation-related policies, processes and solutions.• Build flexible and scalable solutions across various customized technologies, business models/supply chain arcs, and country regulatory regimes.• Stay informed on regulations and technologies relevant to your space and bring them into your risk management programs.• Drive alignment by providing near and long term considerations and impacts, and highlight recommended trade-offs and priorities.• Work with business intelligence engineers and technology teams to design, build and track key performance indicators and systems.• Communicate risks, proposals, regulatory updates and strategies to internal and external stakeholders in meetings and documents.A day in the lifeYou reviewed your notes from yesterday's meeting with the Amazon Devices team on their launch plan for UAE to prepare for the meeting with the local Trade Manager to discuss the customs valuation risk for the launch. Demonstrating your high judgment and subject matter expertise, you identified a solution gap when assessing the operating plan for the UAE launch which you want to include in the Quarterly Business Review (QBR) document you are authoring. You captured a similar use case for a Physical Store launch in UK and want to advocate for resources to develop a global solution for the emerging risk.About The TeamThis position reports to the Senior Manager of Valuation Governance in the Global Trade Services (GTS) function. GTS is responsible for providing global trade and product compliance support for Amazon businesses, creating efficient processes that meet demanding cross border regulations, while minimizing impact to the business.Basic Qualifications• 6+ years of compliance, audit or risk management experience• Knowledge of Microsoft Office products and applications at an advanced level• Bachelor's degree or equivalentPreferred Qualifications• Project Management Professional (PMP) or equivalent certification• Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent• Master's degree or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $109,000/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Company - Amazon.com Services LLCJob ID: A2787593

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What You Should Know About Senior Trade Compliance Program Manager, Global Trade Services, Amazon

Are you ready to take on an exciting challenge as a Senior Trade Compliance Program Manager with Amazon.com Services LLC? Based in the vibrant city of Arlington, VA, you'll be stepping into a pivotal role within our Global Trade Services team. Here, you'll have the chance to lead the charge in delivering innovative risk management solutions that ensure our customs valuation compliance is top-notch. Your days will be filled with collaborative efforts alongside various departments, such as legal, logistics, and supply chain teams to refine our customs valuation risk management strategies. We're looking for a self-starter with a deep understanding of trade regulations and customs operations. You’ll take charge of developing the necessary policies and metrics that will not just enhance our current processes but also drive long-term improvements in compliance and risk management. Imagine being part of impactful meetings where you get to communicate and strategize about critical trade issues and propose solutions that empower our cross-border operations. Your insights will help shape the direction of our customs valuation programs, and you'll have the autonomy to advocate for essential resources to address emerging risks. At Amazon, diversity and inclusion are part of our fabric, and we value the unique perspectives that each member brings to the table. If you're looking for a role that combines strategy, compliance, and teamwork, apply now and make a real difference in global trade management!

Frequently Asked Questions (FAQs) for Senior Trade Compliance Program Manager, Global Trade Services Role at Amazon
What are the primary responsibilities of a Senior Trade Compliance Program Manager at Amazon?

As a Senior Trade Compliance Program Manager at Amazon, you will be responsible for developing and overseeing customs valuation compliance strategies, collaborating with various stakeholders, and driving improvements based on measurable metrics. You'll often partner with legal, finance, and supply chain teams to create scalable customs valuation-related policies and solutions that facilitate our cross-border operations.

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What qualifications are needed to be a successful Senior Trade Compliance Program Manager at Amazon?

To thrive in the Senior Trade Compliance Program Manager role at Amazon, candidates should possess a minimum of 6 years of compliance, audit, or risk management experience. A solid understanding of Microsoft Office applications at an advanced level is essential, alongside a Bachelor's degree or equivalent. Preferred qualifications include a Project Management Professional (PMP) certification and experience with lean principles or Six Sigma methodologies.

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What skills can enhance my chances of getting hired as a Senior Trade Compliance Program Manager at Amazon?

A successful Senior Trade Compliance Program Manager at Amazon would benefit from strong project management skills, the ability to analyze customs regulations, and experience in implementing technology solutions. Familiarity with cross-border trade issues and effective communication skills are also critical to navigate the complexities of the compliance landscape.

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What does a typical day look like for a Senior Trade Compliance Program Manager at Amazon?

A typical day for a Senior Trade Compliance Program Manager at Amazon involves reviewing operational plans for different business launches and identifying customs valuation risks. You will participate in strategic meetings, analyze current compliance strategies, and propose improvements while documenting insights for quarterly business reviews.

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What opportunities for advancement exist for Senior Trade Compliance Program Managers at Amazon?

At Amazon, Senior Trade Compliance Program Managers have abundant opportunities for advancement. Exceptional performance can lead to positions of greater responsibility within the Global Trade Services team or other related functions, such as legal or finance. Continuous personal and professional development is encouraged through training programs and mentorship.

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Common Interview Questions for Senior Trade Compliance Program Manager, Global Trade Services
What experience do you have with customs valuation compliance?

When answering this question, highlight specific past roles where you managed customs valuation compliance, detailing the challenges you faced and how you addressed them. Share metrics that demonstrate your success in improving compliance processes.

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How do you handle conflicting priorities when managing trade compliance projects?

Share your approach to prioritization, emphasizing your organizational skills and ability to communicate effectively with stakeholders. Discuss tools or methodologies you use to stay on track and meet deadlines.

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Can you provide an example of a risk management solution you developed?

Offer a concrete example that illustrates your thought process and the steps you took, from identifying the risk to implementing the solution and measuring its effectiveness. Include any collaboration with cross-functional teams.

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What strategies do you employ to stay updated on trade regulations?

Explain your proactive strategies, such as subscribing to industry newsletters, attending webinars, or participating in professional networks. Show your commitment to continuous learning in trade compliance.

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Describe a successful collaboration with a stakeholder in a trade compliance project.

Provide a narrative of a specific project where you collaborated with a stakeholder, detailing the communication channels used, how issues were resolved, and the positive outcomes that resulted from your teamwork.

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How do you quantify improvements in compliance processes?

Share the metrics you've used in past roles, such as reduction in compliance errors or increased efficiency in processes. Discuss how you established these metrics and the impact of the improvements.

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What role does technology play in your approach to trade compliance?

Discuss your experience in leveraging technology to streamline compliance processes. Mention specific tools or software you've used and how they enhanced your compliance initiatives.

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How do you communicate regulatory updates to your team?

Describe your communication strategy, whether through regular meetings, reports, or training sessions. Highlight the importance of keeping your team informed and the benefits this brings to compliance efforts.

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What challenges have you faced in trade compliance, and how did you overcome them?

Reflect on any specific obstacles, such as regulatory changes or internal process hurdles. Discuss your problem-solving skills and the actions you took that led to successful outcomes.

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What are your thoughts on current trends in global trade services?

Demonstrate your knowledge of the industry by discussing recent trends such as digital transformation in trade compliance or evolving government regulations. Offer your perspective on how these trends impact compliance strategies.

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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
FUNDING
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SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 2, 2024

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