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System Development Engineer, Operations Engineering

Description

Amazon created one of the most sophisticated supply chains in the world, from the introduction of Amazon Prime, to the use of advanced technology for package delivery, Amazon consistently drives change from the front of the pack.

Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history.

As a result of continued rapid growth, we are currently seeking a Systems Development Engineer within Global Engineering Services.


Key job responsibilities
This role will be responsible for collaborating with Original Equipment Manufacturers (OEM) on developing, standardizing, implementing, and troubleshooting controls, electrical, and hardware solutions for robotics and material handling systems, act as a liaison for internal and external resources, and develop to meet scaling needs. The Systems Development Engineer will be defining requirements and standards from individual work cells to large complex MHE integration across multiple vendors. The position will balance controls and software integration between internal and external stakeholders, as well as provide commissioning support to the Operations Engineering Teams on achieving system performance prior to/during/and after launch of greenfield sites and/or retrofit sites.
The following roles and responsibilities are required for a successful Systems Development Engineer:
• Prepare specifications and technical detail to fully define performance on equipment, material and services
• Perform programmable logic controllers (PLC) and industrial power controller (IPC) control level issues and performance diagnosis
• Define and measure system performance KPIs, leveraging industry standard PackML
• Follow and enforce industrial network security requirements
• Follow change management process and develop ad-hoc PLC ladder and/or structured text code change
• Provide detailed analysis and testing of existing and new engineering solutions and components
• Work with IT, FC Software, Vendors, and Operations Engineering to support new material handling equipment (MHE) systems deployments
• Undertake industrial engineering design on existing and new material handling systems across World Wide network

• Develop and standardize modular PLC or IPC code that can be utilized for vendors to utilize in the MHE systems
• Provide technical documentation such as flow diagrams, conveyor and equipment layouts, installation details, and integration specifications
• Support commissioning of new automation elements / designs
• Actively participate in local or World-Wide network level control projects and Initiatives
• Provide value engineering/ value analysis
• Ensures adherence to all Health & Safety (H&S) procedures. Be proactive in the raising of potential H&S issues and the development of personal safety awareness
• Use AutoCAD to review, develop and maintain electrical schematic and conveyor layout drawings
• Fully understand and ensure procedural adherence to industry operating standards such as the NEC and NFPA.
• Support emulation and simulation modeling of material handling systems.
• Document control system and equipment configuration changes and keep the documentation updated on the global project repository
• Partner with all FC stakeholders in order to build effective relationships
• Conduct Post go-audits to determine what good looks like with the stakeholders of the fulfillment centers.
• Ability to travel up to 75%


A day in the life
Amazon Benefits:
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Basic Qualifications

- Bachelor’s degree in Industrial Engineering, Mechanical Engineering, or another STEM field
- 4+ years’ experience as a project engineer, process engineer, project manager, manufacturing engineer, or related occupation.
- 2+ years’ experience directly managing and responsible for large material handling or automation projects.
- Design and/or implementation experience with integrated automation solutions, such as complex material handling systems, high-speed packaging lines, or manufacturing lines.
- Experience with Microsoft Office products: Excel, Project and Outlook.
- Experience with CAD software (AutoCAD, REVIT, BIM 360, etc.)

Preferred Qualifications

- Advanced industrial engineering, project management and implementation experience
- Experience with, or desire to learn, the following: Robocontrollers, Microcontrollers, Robot Computers and SBCs, Robot Servo Controllers, PWM & Advanced Signal Driven DC Motor Controllers, Robot Stepper Motor Controllers
- Strong IPC based control systems experience
- Experience with equipment OEE and/or PackML integration and data ingestion

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,300/year in our lowest geographic market up to $201,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Average salary estimate

$158750 / YEARLY (est.)
min
max
$116300K
$201200K

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What You Should Know About System Development Engineer, Operations Engineering, Amazon

At Amazon, we're looking for a talented System Development Engineer to join our Operations Engineering team! As a key player in one of the most advanced supply chains globally, you'll engage in innovative projects that push boundaries. Your role will involve collaborating with OEMs to create and improve robotics and material handling systems. You'll work hand-in-hand with internal teams and various external partners, ensuring our systems meet high standards for automation and efficiency. Key tasks include defining requirements and overseeing complex controls and electrical solutions, developing modular PLC code, and enhancing system performance using KPIs. You'll also prepare technical documentation to support the deployment of new material handling equipment across our fulfillment centers. With your expertise in industrial engineering and automation, you'll help us refine existing systems while embracing new technologies. We're dedicated to making Amazon the ultimate shopping destination, and we need you to help us deliver on that promise. If you're ready to tackle exciting engineering challenges and make a genuine impact, come join our dynamic team!

Frequently Asked Questions (FAQs) for System Development Engineer, Operations Engineering Role at Amazon
What are the main responsibilities of a System Development Engineer at Amazon?

As a System Development Engineer at Amazon, your main responsibilities involve collaborating with OEMs to develop solutions for automation in material handling systems, defining performance specifications, troubleshooting controls, and ensuring effective integration of new technologies across multiple fulfillment centers.

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What qualifications are necessary for a System Development Engineer at Amazon?

To qualify for the System Development Engineer role at Amazon, you’ll need a Bachelor’s degree in Industrial Engineering, Mechanical Engineering, or a related STEM field, along with over 4 years of experience in project engineering or related roles, and a strong background in handling large automation projects.

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What types of projects will a System Development Engineer work on at Amazon?

In this role, you will engage in diverse projects such as designing automated systems for packaging lines, developing modular PLC code for use in material handling equipment, and implementing new engineering solutions that enhance operational efficiency across Amazon’s extensive network.

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What skills are preferred for the System Development Engineer position at Amazon?

Preferred skills for the System Development Engineer role at Amazon include advanced project management experience, familiarity with Robocontrollers and Microcontrollers, and a robust understanding of industrial control systems, OEE, and data integration methods relating to material handling systems.

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What benefits does Amazon offer to System Development Engineers?

Amazon offers a comprehensive benefits package for System Development Engineers, including medical, dental, and vision coverage, paid time off, a 401(k) plan, and generous maternity and parental leave options, making it an attractive workplace for talented engineers.

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Common Interview Questions for System Development Engineer, Operations Engineering
What experience do you have with automation project management as a System Development Engineer?

When answering this question, provide specific examples of previous projects you've managed, focusing on your role in coordinating with teams and successfully delivering complex automation solutions.

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Can you explain how you approach troubleshooting electrical issues in material handling systems?

Discuss your systematic approach to diagnostics. Highlight how you utilize specifications, perform testing, and collaborate with team members to resolve electrical issues efficiently.

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What methodologies do you use for performance measurement in projects?

Talk about the key performance indicators you track, like system uptime or efficiency rates, and how these metrics drive your decisions to enhance processes and outputs.

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Share an example of a challenging engineering problem you solved.

Provide a detailed story that outlines the challenge, your analysis process, and the successful solution you implemented. Highlight any innovative approaches you took.

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How do you ensure compliance with industry standards in your engineering designs?

Explain your familiarity with relevant standards, such as NEC and NFPA, and how you integrate these guidelines into your design and development processes to maintain safety and quality.

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What experience do you have with AutoCAD or other CAD software?

Detail your proficiency with CAD software, emphasizing specific projects where you created layout drawings or developed diagrams that contributed significantly to project outcomes.

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Describe your collaboration strategy with internal teams and external vendors.

Outline your communication strategies, including regular updates, stakeholder meetings, and how you've built strong working relationships that helped deliver successful projects.

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How do you handle change management in engineering projects?

Discuss the steps you take to manage change, such as involving all stakeholders early in the process, documenting changes thoroughly, and ensuring everyone is informed of new protocols.

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Can you discuss your experience with PLC programming?

Share your experiences with PLC programming, including specific languages and techniques you've utilized, and how this skill has directly contributed to project success.

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What motivates you to work at Amazon as a System Development Engineer?

Reflect on the innovative culture at Amazon, your passion for engineering, and how you are excited about making an impact in one of the leading technology-driven environments in the world.

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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 15, 2025

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