Senior Analyst-Product Management

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences–from payments to rewards to servicing–that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry.

Growing consumer lending is a priority for American Express, especially as the company mobilizes to capitalize on key growth opportunities. As a result, Product Management and Lending organization has been created to evolve our portfolio and transform the way we meet customer’s borrowing needs in an evolving landscape. The US Plan It team sits within Product Management and Lending and plays a critical role in enabling the innovation and delivery of this vision. As a member of the US Plan It team, this role will be responsible for strategic analytics, identifying growth opportunities, and tracking product performance. This position will work closely with key partners across different functions and levels of seniority.

Primary Responsibilities:

• Leverage customer data, portfolio trends and industry dynamics to develop strategic recommendations that enhances Plan It strategy.
• Design and deliver data-driven insights to uncover new growth opportunities.
• Support development and testing of pricing strategies for US Plan It that aim to grow the business while maintaining high credit profile.
• Track product performance and generate monthly reports in collaboration with key stakeholders to provide visibility of senior leadership.
• Present insights and recommendations to secure senior leadership buy in and alignment.
• Establish and maintain strong partnerships with key stakeholders across different functional areas including Pricing, Lending Economics, Risk, Finance, Legal / Compliance, and Global Servicing.
• Lead strategic business initiatives, compliance and regulatory processes as required.

Qualifications:

• Strong analytical and problem-solving skills with the ability to leverage large data sets to inform business decisions
• SQL experience required. Python, and/or SAS experience is a plus.
• Committed to maintain strong work ethic with an intense will-to-win and demonstrated personal excellence.
• Ability to handle high pressure environment with multiple requests and aggressive deadlines.
• Ability to build strong relationships and collaborate across different functional teams across different levels of seniority.
• Excellent written and oral communication skills with strong attention to detail.
• Credit card or lending experience preferred.
• Minimum of 2 years analytics experience
• Bachelor’s Degree or equivalent experience 

Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

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