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Community Disaster Program Specialist - Spanish Speaking

WHY CHOOSE US?As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.At the American Red Cross, your uniqueness can shine!WHAT YOU NEED TO KNOW (Job Overview):As a Community Disaster Program Specialist, you will guide, lead and support teams of trained volunteers to deliver comfort and care in times of disaster. You will also create and maintain a foundation of continuous and robust volunteer engagement using established processes and collaborating with volunteer services staff. You will work with volunteers to ensure that the communities you serve are ready to respond to disasters.Join us in meeting the needs of continuous disaster response! Regional disaster employees are required to deploy to disaster relief operations outside of their region at a minimum of once a year. Deployments contribute to skill building, career development and exposure to different types of disasters. Allowances may be provided for personal circumstances and local response activity. Employees must meet all training and physical capacity requirements for deployment.• *Must be Bilingual in Spanish**. 3 days a week in office is required. This role requires the ability to be on call to serve our population.WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):• Empower Volunteers: Facilitate and support a diverse volunteer team responsible for the implementation of volunteer-led disaster cycle services programming as well as ensure disaster cycle services are delivered in a rapid, accessible, and equitable manner, both culturally and linguistically, to meet the urgent, disaster-caused needs of our clients, with a focus on frontline communities.• Support the Program: Assist with the successful implementation of either specific disaster cycle services program activities, or a specific disaster cycle services function within an assigned geographic area.• Mission Capacity Building: Engage disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically.• Engage Community: Support local efforts to prepare and mobilize communities and engage partners to prepare for, respond to, and recover from disasters and emergencies.• Manage in a Matrix: Implement plans to meet assigned targets for volunteer engagement and volunteer-led Disaster Action Team response to local home fires support specific function tasks within assigned geographic area.• Know Your Communities: Act as the local point of contact for partners and communities. Partner with local organizations and leaders supporting frontline communities and community resiliency before, during and after disasters.• Ready to Respond: Participate in disaster response operations in the region in alignment with the Disaster Cycle Services Concept of Operations, upon completion of training requirements.WHAT YOU NEED TO SUCCEED (Minimum Qualifications):• Education: Bachelor's degree required, or equivalent combination of education and related experience required.• Experience: Minimum 3 years of related experience.• Language: Must be bilingual and proficient in Spanish.• Valid Driver’s License.REQUIRED SKILLS AND ABILITIES:• Ability to coordinate staff and volunteer activities.• Excellent interpersonal, verbal, and written communication skills.• Proven record of accomplishment of collaboration with diverse groups and individual’s representative of all the demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.• Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.• Ability to work outside of regular duty hours including nights and weekends.RESIDENCY REQUIREMENTS• Chapter-based positions: Geographic Community Disaster employees are expected to work daily in their assigned geographic area to engage and mobilize communities and support volunteers.• Regional positions: Regional leadership and functional employees are expected to work daily within their region's geographic area to provide leadership and functional support, engage and mobilize communities, and support volunteers.PHYSICAL REQUIREMENTSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business offices with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):• Experience in emergency management or disaster services.• Experience in community engagement and cultivating partner relationships.• Experience in volunteer management.• Excellent customer service and strong interpersonal skills.• Leadership skills strongly preferred.DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.BENEFITS FOR YOU:We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.• Medical, Dental Vision plans• Health Spending Accounts & Flexible Spending Accounts• PTO: Starting at 15 days a year; based on FLSA status and tenure• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays• 401K with 5% match• Paid Family Leave• Employee Assistance• Disability and Insurance: Short + Long Term• Service Awards and recognitionThe American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.DSTRJob Type: Full-timeBenefits:• 401(k)• 401(k) matching• AD&D insurance• Dental insurance• Disability insurance• Employee assistance program• Employee discount• Flexible spending account• Health insurance• Health savings account• Life insurance• Paid time off• Parental leave• Pet insurance• Vision insuranceSchedule:• Evenings as needed• Monday to Friday• On call• Weekends as neededEducation:• Bachelor's (Preferred)Experience:• related: 3 years (Preferred)Language:• Spanish (Required)License/Certification:• Driver's License (Required)Willingness to travel:• 25% (Preferred)Work Location: Hybrid remote in Minneapolis, MN 55454
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What You Should Know About Community Disaster Program Specialist - Spanish Speaking, American Red Cross

Are you ready to make a difference in your community? The American Red Cross is on the lookout for a passionate Community Disaster Program Specialist - Spanish Speaking in Minneapolis, MN. This role is more than just a job; it’s a chance to be a hero in your local community during times of disaster. You'll get to lead and guide dedicated volunteer teams, ensuring they are equipped to deliver compassion and care to those in need. If you enjoy working collaboratively and have a knack for managing diverse groups, this position is perfect for you! By engaging with communities and building strong partnerships, you'll help amplify the effectiveness of disaster response services. Your ability to communicate fluently in Spanish is crucial as you’ll support disaster preparedness and recovery efforts in bilingual settings. This hybrid role requires you to be onsite at least three days a week, with the flexibility of being on call when needed. Not only will you gain valuable experience in emergency management, but you will also enjoy comprehensive benefits, including health plans, paid time off, and a supportive work environment that champions diversity. Join the American Red Cross, where your career can truly be a force for good, and let’s work together to build resilient communities that are prepared to face any challenge in their path!

Frequently Asked Questions (FAQs) for Community Disaster Program Specialist - Spanish Speaking Role at American Red Cross
What responsibilities does the Community Disaster Program Specialist - Spanish Speaking have at the American Red Cross?

As a Community Disaster Program Specialist - Spanish Speaking at the American Red Cross, you'll lead and support volunteer teams in disaster response efforts. You’ll engage with communities to prepare for, respond to, and recover from emergencies. It involves empowering volunteers, assisting in program implementation, and managing community relations to support frontline communities effectively.

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What qualifications are required for the Community Disaster Program Specialist - Spanish Speaking position?

To qualify for the Community Disaster Program Specialist - Spanish Speaking role at the American Red Cross, candidates should possess a bachelor’s degree or equivalent experience, at least 3 years of related work experience, and bilingual proficiency in Spanish. Previous experience in emergency management or volunteer management is highly preferred.

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What does a typical day look like as a Community Disaster Program Specialist - Spanish Speaking?

A typical day for a Community Disaster Program Specialist - Spanish Speaking at the American Red Cross may include engaging with local community leaders, facilitating volunteer training sessions, coordinating disaster response activities, and preparing volunteers for deployment. You'll also navigate partnerships that enhance community resilience and ensure disaster cycle services meet the needs of diverse populations.

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What kind of support does the American Red Cross offer to the Community Disaster Program Specialist - Spanish Speaking?

The American Red Cross provides extensive support to its Community Disaster Program Specialist - Spanish Speaking, including comprehensive health benefits, paid time off, professional development opportunities, and a collaborative work environment. You’ll also receive training to ensure you meet the requirements for effective disaster response.

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How often will I need to travel as a Community Disaster Program Specialist - Spanish Speaking?

As a Community Disaster Program Specialist - Spanish Speaking, travel is required, but primarily within your assigned geographic area. You may also need to deploy to disaster relief operations outside your region at least once a year, which is an essential part of enhancing your skills and contributing to broader disaster response efforts.

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Common Interview Questions for Community Disaster Program Specialist - Spanish Speaking
Can you describe your previous experience managing volunteer programs?

Highlight your leadership roles in previous organizations and how you engaged volunteers effectively. Discuss specific programs you supported, focusing on recruitment strategies, training methodologies, and how you recognized volunteer contributions.

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How do you ensure effective communication in a bilingual environment?

Emphasize your bilingual proficiency and describe methods you’ve used for clear communication in diverse settings. Provide examples where you've tailored your communication styles to suit varying audiences, ensuring all community members understand vital information.

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What steps would you take to assess community needs during a disaster response?

Talk about your approach to conducting needs assessments, which may include community surveys, gathering feedback from local leaders, and collaborating with partner organizations. Discuss how this data informs your action plans for disaster services.

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How do you handle conflicts within volunteer teams?

Share a specific experience where you facilitated conflict resolution among team members. Discuss strategies like active listening, maintaining an impartial perspective, and focusing on common goals to foster teamwork.

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Why do you believe it’s important for disaster services to be culturally competent?

Explain how cultural competence enhances trust, improves service delivery, and ensures that all community members receive appropriate assistance. Reference any experiences where cultural insights positively influenced disaster response strategies you’ve implemented.

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How would you promote local partnerships to enhance disaster preparedness?

Share strategies about engaging local leaders and organizations, inviting them to participate in planning and training sessions. Discuss previous experiences where strong partnerships improved community response efforts.

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What role do you think volunteers play in disaster response?

Talk about how volunteers are the backbone of disaster response, providing flexible and immediate support. Highlight your appreciation for their unique contributions and the importance of equipping them properly through training and resources.

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Describe a challenging situation you faced in a previous role and how you overcame it.

Provide a specific example, detailing the challenges you encountered, the actions you took to resolve the situation, and what you learned from the experience. Focus on showcasing problem-solving skills.

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How would you keep track of volunteer engagement and project progress?

Discuss tools and methods you’ve used for managing volunteer data, tracking engagement metrics, and reporting on project status. Explain how staying organized boosts your team's effectiveness and morale.

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What motivates you to work in disaster services?

Share your personal passion for humanitarian work, possibly referencing a transformative experience you’ve had with communities in crisis. Highlight how this drive aligns with the mission of the American Red Cross.

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The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors

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Full-time, hybrid
DATE POSTED
December 7, 2024

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