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National Account Manager

Summary

About Amy’s 

At Amy’s Kitchen, we're more than just a food company—we're a family-owned, proudly independent organic, and vegetarian food company on a mission. As a Certified B Corporation®, our purpose is clear: to make it simple and enjoyable for everyone to eat well. 

 

We're committed to crafting authentic, mouthwatering dishes using only the finest organic ingredients sourced with care. From farm to table, we ensure top-notch quality in every bite, making healthy eating accessible and convenient for all. At Amy’s, we're not just serving meals; we're serving up a taste of goodness, one delicious dish at a time. 

 

Perks are as delicious as our meals! 

Comprehensive health plans with Medical, Eye & Dental coverage, including virtual physical therapy options. Lyra mental health support to nourish your well-being. 401(k) Retirement Plan with employer match, plus Health Savings and Flexible Spending Accounts to plan for the future. Referral Rewards and Scholarship Program to celebrate and invest in our teams. Tuition Reimbursement Program to fuel your educational pursuits. Family-forming benefits because we support every stage of life's journey. Paid Time Off for vacations and sick days, with 9 paid US Holidays annually to savor those special moments. Amy's product discount reimbursement to keep your pantry stocked, plus remote gym discounts to keep you moving and grooving! Join us and indulge in a career where the benefits are as fulfilling as our food! 

Essential Duties and Responsibilities

The National Account Manager helps develop and execute a well-defined account strategy in order to gain distribution, improve shelf placement, and increase sales with specific national accounts. Product selection, promotional activity and shopper marketing tactics must all be considered in the strategy as well the way in which they will be presented. This will require strong collaboration with various members of the sales and marketing teams in order to help us reach our goals.

  • Act consistently with Amy’s values in supporting the Company and Sales goals, strategies and measures, and prioritizing the safety of our people and our food.
  • Lead the execution of Strategic Customer Sales Plan for Amy’s.
  • Be the key point of contact between customer and Amy’s. Develop collaborative win/win relationships with customers designed to deliver mutually beneficial business results.
  • Achieve quarterly and annual net targets by managing trade spending and selling approved Amy’s programs.
  • Responsible for forecasting and trade promotion management through the TPM system.
  • Work on key customer agreements that align with Amy’s strategies and financial plan for sustainable growth.
  • Manage business based on mutually agreed upon priorities and participate in quarterly insights and business reviews to proactively identify opportunities and ensure plans are on track.
  • Actively communicate and foster collaborative relationships with cross-functional departments including Finance, Sales Operations, Supply Chain functions, Innovation, and Marketing to gain alignment and support for the Strategic Customer Sales Plan.
  • Identify and understand customer's needs and customize plans that best meet the customer's strategic direction while optimizing distribution and growth opportunities.
  • Actively participate on the Sales Team through collaboration, communication and best-practice sharing.
  • Manage travel expenses and company resources in a prudent manner.
  • Other duties may be assigned.

It is the responsibility of all employees to uphold the mission of the Amy’s Food Safety and Quality This includes following all Food Safety and Sustainability programs and participating in all required training.

Qualifications and Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 

The National Account Manager is challenged to execute aggressive but achievable sales expectations, grow existing business, and build sustainable business relationship in highly competitive customers, while aligning with the mission and core values of Amy’s within stated profitability goals and the needs of the customers. This requires the ability to maintain a high level of enthusiasm and motivation to effectively manage relationships, the details of the daily business operations, and long-term strategic customer plan.  He/she must be able to communicate to the customer and within our company in an open and honest, transparent and authentic way.

 

Education

  • Bachelor's degree (B. A.) from four-year college or university or equivalent combination of education and experience.

Experience 

  • 5 years of experience in food sales/management with a consumer products company. Experience and knowledge of selling to Kroger is required.
  • Incumbent should have knowledge of sales, marketing, planning, forecasting, business analytics; ability to develop a business plan; excellent oral and written communication skills; critical thinking and creative problem-solving abilities; a desire to excel and leadership skills.  Travel will be 20% for customer meetings, trainings, and sales meetings.

Language & Analytical Skills

  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. 
  • Ability to write reports and business correspondence, and effectively present information in group settings.
  • Ability to calculate figures and amounts such as discounts, interest, commissions. 
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.

Travel

Up to 25%

 

Physical Demands   

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, sit, use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to walk, lift and/or move up to 10 lbs. Specific vision abilities required by this job include close vision, and color vision.

 

Work Environment

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Office and retail environments. The noise level in the work environment is usually moderate.

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About National Account Manager, Amy's Kitchen

At Amy's Kitchen, we're on a delightful journey to make healthy eating easy and enjoyable. As a National Account Manager, you'll be at the forefront of our mission, developing and executing smart sales strategies that boost our products' visibility and sales across national accounts. You're not just a number in a corporate machine; you'll work closely with a talented team to craft collaborative relationships with clients, ensuring they get the best from our delicious line of organic and vegetarian foods. You'll be the key point of contact, guiding customers through our offerings while aligning with our core values. Your insights will directly influence our strategic direction, helping us meet our net targets through effective trade promotion management and resource allocation. At Amy's Kitchen, you’ll enjoy the perks of a family-oriented company, including comprehensive health plans, education reimbursements, and a supportive work environment. Whether you're analyzing market trends or actively participating in quarterly business reviews, your role is vital in not only maintaining our high standards but also navigating the competitive landscape. If you're an enthusiastic professional with experience in food sales, particularly with major retailers like Kroger, this position offers you the platform to thrive and grow in your career. Join us, and let’s serve up a taste of goodness together.

Frequently Asked Questions (FAQs) for National Account Manager Role at Amy's Kitchen
What are the main responsibilities of a National Account Manager at Amy's Kitchen?

The National Account Manager at Amy's Kitchen is responsible for developing and executing strategic sales plans for key national accounts. This includes enhancing product distribution, improving shelf placement, and increasing sales through effective promotional activities. You'll act as the primary liaison between our customers and the company, aiming to achieve targeted business results by managing trade spending and custom plans for customer needs.

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What qualifications do I need to apply for the National Account Manager position at Amy's Kitchen?

To apply for the National Account Manager position at Amy's Kitchen, candidates should possess a bachelor's degree and have at least 5 years of experience in food sales or management in a consumer products environment. Experience with retailers like Kroger is a must. Strong communication skills, a deep understanding of sales and marketing, and the ability to analyze business data are essential qualifications for success in this role.

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How does the National Account Manager role contribute to the mission of Amy's Kitchen?

The National Account Manager plays a critical role in upholding the mission of Amy's Kitchen by fostering collaborative relationships that promote healthy eating options. By tailoring customer strategies to align with our values, the NAM helps increase accessibility to our organic meals, ultimately advancing our commitment to making nutritious food enjoyable for everyone.

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What kind of travel is required for the National Account Manager at Amy's Kitchen?

The National Account Manager position at Amy's Kitchen requires about 20-25% travel, primarily for customer meetings, training sessions, and sales conferences. This travel is vital for building relationships and ensuring that our strategic sales initiatives are effectively communicated and executed in the field.

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What are the benefits of working as a National Account Manager at Amy's Kitchen?

Working as a National Account Manager at Amy's Kitchen comes with a variety of benefits designed to support your well-being and professional growth. These include comprehensive health plans, a 401(k) retirement plan with employer matching, tuition reimbursement, and generous paid time off, as well as promotional opportunities that let you actively contribute to a mission-driven company.

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Common Interview Questions for National Account Manager
Can you describe your experience with managing national accounts in the food industry?

In answering this question, emphasize specific instances where you successfully managed national accounts, highlighting your approach in developing strategies, communication with clients, and achieving sales targets. Discuss any particular challenges you faced and how you overcame them, ensuring to align your experience with Amy's mission of promoting healthy eating.

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How do you prioritize your tasks when managing multiple client accounts?

It’s important to convey your organizational skills and ability to prioritize duties effectively. Discuss how you use tools or strategies to ensure that you address urgent tasks while keeping an eye on long-term goals, as well as how you maintain communication with all parties involved in the accounts.

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What strategies have you used to improve shelf placement for your products?

Here, focus on your proven strategies, including building relationships with retailers, utilizing data analytics to showcase consumer demand, and implementing marketing initiatives. Share specific tactics that yielded positive results, illustrating your understanding of product placement dynamics.

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Can you give an example of how you've resolved a conflict with a retailer?

Think of a specific conflict situation and explain how you approached it with transparency and a solution-focused mindset. Discuss the resolution process and how it reinforced the business relationship, highlighting your negotiation skills and adherence to professional values.

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What role do you believe collaboration plays in the success of a National Account Manager?

Discuss the importance of collaboration in achieving shared objectives. Provide examples of how you’ve worked with various departments such as marketing, finance, and supply chain to develop a cohesive strategy, emphasizing how it aligns with the collaborative culture at Amy's Kitchen.

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What metrics do you prioritize when measuring the success of an account?

Talk about key performance indicators such as sales growth, market share, and customer satisfaction. Share how you analyze these metrics to drive strategic decisions that positively impact account performance.

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How do you keep up with industry trends affecting food sales?

Employ a brief overview of your methods, which may include regular reading of industry publications, networking, attending trade shows, or participating in professional groups. Highlight how staying informed helps you make data-driven decisions that benefit your accounts.

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What is your experience with trade promotion management systems?

Discuss your familiarity with TPM systems, illustrating how you’ve utilized such tools to streamline the promotion process, manage budgets, and optimize trade spending to benefit both the company and its retail partners.

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How do you ensure alignment between your strategic sales plan and a company's core values?

Explain your approach by ensuring that the initiatives you propose not only meet the sales objectives but also reflect the company’s mission and values. Remember to include how you engage with stakeholders throughout this process to maintain that alignment.

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Why do you want to work as a National Account Manager at Amy's Kitchen?

This is your chance to show your passion for healthy eating and the values of Amy's Kitchen. Share personal motivations that align with the company’s mission and explain how your professional aspirations and expertise make you the ideal fit for the role.

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A pioneer of the organic foods movement, Amy's started over 30 years ago with a simple mission to make good food for everyone at the table. Andy and Rachel Berliner started the company in their California farmhouse kitchen in 1987, and they named ...

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Full-time, on-site
DATE POSTED
April 19, 2025

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