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Account Manager - San Diego (Nephrology)

Position Summary:

The Account Manager is a sales role and will represent Apellis to all relevant key accounts in your assigned geography. With the goal of building trust in the company, its values, its science, and the product. They will be accountable for understanding those accounts, building effective territory and key account plans that address the range of all pertinent stakeholders in the healthcare ecosystem.

The Account Manager will create and implement account plans in collaboration with other Apellis customer-facing teams aligned to their geography. In addition, the Account Manager will identify treatment patterns, help to map referral networks and work cross-functionally with their overlapping partners. Further, the Account Manager serves as the lead point of contact for other account management activities, such as speaker management, marketing engagement, and other commercial needs.


Key Responsibilities Include:

 

  • Build and maintain proficiency in relevant disease states, patient and clinic experience, market landscape, and product.
  • Drive company revenue by achieving all sales/marketing objectives and goals.
  • Serve as the primary commercial interface with key accounts, being accountable for the overall customer experience.
  • Develop and maintain a deep understanding of and relationship with key accounts, including all relevant stakeholders (e.g., physicians, nurses, office staff, management, etc.). 
  • Establish and execute against business plans for key accounts in alignment with national strategy and resources. Effectively communicate those plans and lead key account strategy discussions with leadership, building understanding and support.
  • Assess the treatment patterns and referral networks affiliated with key accounts.
  • Work collaboratively and compliantly with multiple stakeholders, including community engagement teams, patient services, medical affairs, and operations teams, in order to achieve account objectives.
  • Goes above and beyond to help fellow regional team members and Account Manager colleagues when needed. Proactively shares knowledge and expertise with others to contribute to the team’s overall success.
  • Effective utilization of all approved resources to help achieve territory and account objectives.
  • Proactively communicate with Regional Sales Director on a routine basis to discuss/share ideas, challenges, and best practices.
  • Responsible for sharing field insights back with home-office team and participation in internal workshops and insight readouts as well as regularly bringing forward innovative engagement tactics.
  • Operate with a high level of professional integrity, within established guidelines and policies, and in alignment with the Apellis culture and values.

Education, Registration & Certification:

  • BA/BS degree

Experience:

  • 4+ years of biotech/pharma sales and account management experience
  • Experience working in Nephrology, Hematology/Oncology and/or rare disease market preferred; transplant and hospital/IDN experience is also valued
  • Experience in product launches preferred

Skills, Knowledge & Abilities:

  • Proven track record of sales success
  • Expertise in creating and executing on customer / account plans, informed by local knowledge and aligned to strategy and tactics provided by headquarters
  • Passion for understanding and championing the needs of customers and accounts, resulting in strong relationships, credibility, and trust
  • Demonstrated learning agility as shown by past success when encountering new challenges, roles, and/or situations (including the ability to engage virtually).
  • Positive attitude and comfort in navigating ambiguity
  • Commitment to effective collaboration with key company stakeholders driven by a high degree of emotional intelligence.
  • The ability to persevere and focus on solutions when encountering all obstacles.
  • Strong communication skills with the ability to listen actively, express compelling ideas fluently and succinctly, and present effectively
  • Demonstrated integrity on the job, including an understanding and deep respect of relevant rules and regulations within the pharma sector

Physical Demands and Work Environment:

  • Must be willing and able to fully comply with any and all applicable credentialing requirements for customer interactions.

Travel Requirements:

  • Must live in territory. Willing to travel domestically up to 75% of the time, including overnights, depending on territory.

Benefits and Perks:

Apellis offers a comprehensive benefits package, including a 401(k) plan with company match, inclusive family building benefits, flexible time off, summer and winter shutdowns, paid family leave, disability and life insurance, and more! Visit https://apellis.com/careers/ to learn more.

Company Background:

Apellis Pharmaceuticals, Inc. is a global biopharmaceutical company that combines courageous science and compassion to develop life-changing therapies for some of the most challenging diseases patients face. We ushered in the first new class of complement medicine in 15 years and now have two approved medicines targeting C3. These include the first and only therapy for geographic atrophy, a leading cause of blindness around the world. With nearly a dozen clinical and pre-clinical programs underway, we believe we have only begun to unlock the potential of targeting C3 across many serious diseases.

For more information, please visit http://apellis.com or follow us on Twitter and LinkedIn

EEO Statement:

Apellis is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. Apellis strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, marital status, AIDS/HIV status, smoker/nonsmoker, and occupational pneumoconiosis or any other characteristic protected under applicable federal, state or local law.

For San Francisco postings: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.  

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

 

Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Account Manager - San Diego (Nephrology), Apellis

Are you ready to bring your sales expertise to the forefront in a vital role? Join Apellis Pharmaceuticals as an Account Manager in San Diego, where you will engage with key accounts in the nephrology sector. As the Account Manager, your mission will be to build and maintain trust within the healthcare ecosystem. You will create and implement effective account plans, working closely with other customer-facing teams to ensure we meet the needs of diverse stakeholders, from physicians to nurses. Your deep understanding of treatment patterns and referral networks will enable you to drive our sales and marketing objectives while providing an exceptional customer experience. At Apellis, we value collaboration and foster a supportive environment where team members help each other succeed. You will be instrumental in sharing invaluable insights with both the field and home-office teams, contributing to innovative tactics that align with our national strategy. With your proven record in biotech or pharma sales and your passion for healthcare, you’ll be the primary contact for our key accounts, creating relationships built on credibility and trust. If you’re ready to navigate a rewarding career while making a real difference in patients' lives, we want to hear from you!

Frequently Asked Questions (FAQs) for Account Manager - San Diego (Nephrology) Role at Apellis
What are the primary responsibilities of the Account Manager at Apellis in San Diego?

The primary responsibilities of the Account Manager at Apellis in San Diego include building trust with key accounts, implementing account plans, driving revenue by achieving sales objectives, and serving as the primary commercial interface with key stakeholders in nephrology. You'll also assess treatment patterns and collaborate with cross-functional teams to achieve account objectives.

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What qualifications do I need to become an Account Manager at Apellis?

To be an Account Manager at Apellis, a Bachelor’s degree is required, along with 4+ years of biotech or pharma sales and account management experience. Familiarity with nephrology, hematology/oncology, or rare diseases is preferred. Strong communication skills and proven sales track records are essential for success in this role.

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How does the Account Manager at Apellis collaborate with other teams?

The Account Manager at Apellis collaborates with various teams, including community engagement, patient services, and medical affairs. By coordinating efforts across these departments, the Account Manager ensures that strategies align and that collectively, they meet the needs of key accounts efficiently.

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What skills are essential for an Account Manager at Apellis Pharmaceuticals?

Key skills for an Account Manager at Apellis include a strong sales acumen, the ability to develop effective account plans, learning agility, emotional intelligence, and excellent communication skills. These competencies help in building relationships, navigating challenges, and effectively presenting ideas.

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What does a typical day look like for an Account Manager at Apellis in the field?

A typical day for an Account Manager at Apellis in the field includes meeting with healthcare stakeholders, analyzing treatment patterns, executing account plans, and collaborating with cross-functional teams. The Account Manager will also spend time traveling within their territory and sharing insights with the home-office team.

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Common Interview Questions for Account Manager - San Diego (Nephrology)
Can you describe a successful account management strategy you implemented?

When responding to this question, focus on a specific instance where your strategy led to significant results. Outline the steps you took, any challenges you faced, and the outcomes achieved. Use metrics to convey success and emphasize your collaborative approach with stakeholders.

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How do you build trust with key accounts?

Share examples of how you actively listen to client needs and deliver tailored solutions. It's essential to emphasize your commitment to maintaining open communication, being responsive, and consistently meeting or exceeding expectations.

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What challenges have you faced in the healthcare sales environment and how did you overcome them?

Highlight one or two specific challenges, such as navigating complex regulatory environments or handling competitive pressures. Discuss the strategies you used to address these challenges and what you learned from the experiences.

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How do you approach creating an account plan?

Explain your process of gathering data on the account, understanding the market landscape, and identifying stakeholders. Discuss how you align your account plan with both strategic objectives of the company and the needs of the client.

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What motivates you in your role as an Account Manager?

Talk about the satisfaction of building relationships and contributing to patient care. Emphasize your passion for the healthcare field and how driving results positively impacts the communities you serve.

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Describe a time you had to adapt your sales approach.

Provide a relevant example where you faced a changing circumstance that required you to adjust your strategy. Focus on your ability to remain flexible while still achieving outcomes.

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How do you keep yourself informed about the nephrology market?

Discuss the resources you utilize, such as industry publications, networking with professionals, and participating in conferences. Highlight your commitment to ongoing education to remain current with market trends.

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What role does teamwork play in achieving your goal as an Account Manager?

Emphasize the importance of collaboration in a successful account management strategy. Provide specific examples of how you have worked with teams to overcome challenges and achieve shared goals.

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How do you prioritize your accounts and tasks?

Discuss your approach to evaluating the financial impact, potential growth opportunities, and urgency of needs to prioritize accounts effectively. Mention tools or methods you use to stay organized and focused.

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How do you measure success in your role as an Account Manager?

Talk about setting specific, measurable goals and benchmarks that align with company objectives. Focus on both quantitative targets, like revenue growth, and qualitative measures, such as enhanced relationships with key stakeholders.

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